Glass America

I have a technician come to my home to replace a windshield for my 1970 truck

Economics study class because the shop meeting up some parts

Hi contact the one 800 number for support
They apologize / they say they gonna put in all the parts necessarily molding I'm chrome moldings and weatherstrip

And somebody will be calling me through the day to reschedule my appointment

What was my surprise when (Holly poteete) she described herself she's one of the managers and tell me that Glass America don't do those kind of installation , explain to her that somebody from the one 800-number told me totally different ; she referred to that person but she's an employee they only get paid to take phone calls and he doesn't know anything about glass insulation , this really shocked me because I don't think it's nobody need to be treated with that kind of disrespect.
Holly poteete Also told me that if you need something install had to pay out of my pocket in the glass America install it , She also mentions that you guys have for suppliers there is no provider with any particular part for that for my vehicle that you won't be able to authorize anybody to do the installation on my vehicle because Glass America don't do those type of vehicles

I am very disappointed for this kind of particular person doesn't know how to respect other ones and be professional kissing like it she's more care about their own self and she don't have no knowledge to be a leader

I hope somebody respond to this!!