Golden Place of Pocasset, Inc. Reviews (2)
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Golden Place of Pocasset, Inc. Rating
Address: 4 Barlows Landing Rd, Pocasset, Massachusetts, United States, 02559-1980
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We are sorry that this customer was unhappy with her dining experience and will without hesitation refund what she paid for her meal. However her conduct was quite memorable, and we are also sorry that our waitress was subjected to inappropriate...
treatment. Attached is the back of this customer's ticket on which she wrote things such as "your waitress is terrible" and "learn English to understand your customer". She also told the waitress to go to school. We have never had any other complaint about that waitress. The customer's instruction "Do not be defensive" apparently means that she is without question absolutely right and entitled to refuse to discuss it. Please tell us how we may refund what the customer paid through the Revdex.com. Obviously this customer will not be welcome again to our restaurant, as we cannot endorse having our staff treated that way.Sincerely[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below.
Please refund me via the original credit card payment method
Regards,
[redacted]