Grace & Beauty Dog & Cat Salon

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]The groomer admits my dog sustained a cut during the grooming. I have attached a photo of the laceration my dog sustained during the grooming. I have attached the invoice from the vet, which states the dog required sedation and sutures to repair the laceration. I am requesting a reimbursement for the veterinary fees.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[My dog received a laceration from the groomer, she was bleeding when I left the groomer. The dog was brought to the vet the laceration was not small, it required anesthesia for the dog and sutures. The bill from the vet was for $350.00. I do not feel the groomer is being professional and accepting responsibility for injuring my dog.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

customer called said she bought a [redacted]  she bought for an extra small dog when she have a corker spaniel that's a medium size dog ok so she's already staling money from me .
she asked if she can come in that day I said yes what time she said she don't know she has to see if her son...

can bring and if he can she would call me to let me know . the hole day when buy and he says here's the dog and asked what kined of here cut he don't know so I said call your mother .she said shave the dog down so I do. everthing is fine whe she just shows up and shes on phone and dog sees her and starts jumming around I asked nicely to leve so she goes to a diffent side of the window and the same thing ti tock me to give the dog a hair cut 3hours and 45 minutes wich is uncalled for mian you I was still at store in tell 7;30 pm when we closes at 5 pm. this woman came in with a perace that cost 2800 thousand dollars and shoes were1500 hundred dollar. the dog had a smaill cut. this woman was looking for more money and the gropon she gave was a used one so I never colaed any money for grooming.