Gracepoint

HIPAA VIOLATION & NON-RESPONSIVE TO REQUESTS FOR RECORDS
I RECEIVED A FINAL NOTICE BILL FROM FACILITY FOR MY DAUGHTERS MEDICAL CARE. SINCE I HAD NOT RECEIVED ANY PRIOR BILLS, I CALLED AND REQUESTED AN ITEMIZED BILL AND MEDICAL NOTES RELATED TO THE CHARGES. I RECEIVED NOTHING. I RECEIVED ANOTHER NOTICE AND CALLED WITH THE SAME REQUEST. A WEEK LATER I RECEIVED MEDICAL RECORDS FOR ANOTHER MINOR CHILD INCLUDING SSN, DOB, ADDRESS, PHONE NUMBER, DIAGNOSIS, ETC. I WAS EXTREMELY UPSET AS THIS IS A HUGE HIPAA VIOLATION AND COULD POTENTIALLY MEAN MY DAUGHTER'S RECORDS HAD BEEN SENT TO ANOTHER INDIVIDUAL. I CALLED AND INQUIRED ON WHAT HAD HAPPENED AND I WAS TOLD IT WAS A MISTAKE AND I SHOULD DISREGARD. I REQUESTED AN INQUIRY INTO THE PRIVACY VOIOLATION AND A RESPONSE AFTER THE INVESTIGATION HAD BEEN COMPLETED. I INFORMED THEM THAT ONCE I HAD THIS INFORMATION WE COULD DISCUSS PAYMENT OF THE BILL SINCE PAYMENT IS DIRECTLY CONNECTED TO PROTECTHING THE PRIVACY OF THEIR CLIENTS - ESPECIALLY SINCE THEY ARE A MENTAL HEALTH TREATMENT FACILITY. I HAVE NOT YET RECEIVED A RESPONSE TO MY REQUEST; HOWEVER, THEY DID ELECT TO SEND THE BILL TO COLLECTIONS.