I recently bought a vehicle from Green Bay autoI worked with ColtonHe was very helpful and honest with meI have less then perfect creditHe showed me the vehicle that worked best for my situationI was very happy with the vehicle and service!
They don't let you walk the lot, you are expected to sit and wait for them to pull a random vehicle up that they think is good for youMike S [redacted] (the sales person "helping me") was annoyed when I didn't want to test drive the vehicles he had pulled upAlthough I left with a vehicle, I felt somewhat bulliedThe vehicle I got had also had a minor defect that the Mike and the manager (Kevin) of the establishment said they would fixIt has now been roughly a month and I have been completely blown off and the issue was not resolvedI don't recommend anyone buy from these people, due to the high pressure sales tactics
I went to Green Bay Auto thinking I wouldnt be able to get a vehicle because of my bad creditThey gave me hope by telling me that I could drive a car todayI was so relieved at this news I wanted to cryGreat people and great service make for a great companyThanks a lot Green Bay Auto
Awesome customer service with my visit at Green Bay Auto from Sonny H***, he treated me with integrity and respect, and listened to me and my concerns and looked out for meVery thankful for his friendly customer serviceThank you Sonny H***
I went into Green Bay auto last weekI worked with Colton and from the start he was very professional and eager to help with my situationI had a trade in that I owed more then it was worthThey we're able to take it in on trade without having to put down a lot of moneyI recommend Green Bay auto to anyone!
I worked with joey and he was more than amazingJoey did everything in his power to not only get me the car I wanted at a price I could afford, but also take my car in as a tradeHe was super professional from the beginning, got stuff done, and insured I got the best deal possibleI WILL be going back for my next auto purchaseThanks green bay auto
I bought a car there last week and had to bring it back for a burned out brake lightThey had it fixed without question and very quicklyI plan on using them again in the future!
Green Bay Auto was so easy to work withWe worked with Leon who was super helpfulHe listened to everything we said and was able to find us the ideal vehicle we had described and more! Very personable, which honestly is hard to find in a car dealershipWe are very pleased with our experience
First off, I have gotten my car at the Appleton location and had the greatest experience I could ever ask for! And purchased my car from them with no problems! They helped and answered questions and made it a great experience! So from there, we are currently looking to upgrade my fiancée vehicle,something bigger because we are expecting a 4th child(Keeping in mind with the great experience I had to the Appleton location.) so as of right now we are just searching our options and seeing what we likewe get to GB and the cars on the lot almost all have damage and/or rust issuesSo we find one that would potentially fit our family so we test drove itIt was filthy on the insideQuestions about the vehicle weren't answered correctly or the salesman didn't knowSo because we only liked one on the lot were wondering if there are other third row seating vehicles on the other lots, so we could check them
Out, salesman said no problem and went to talk to the manager to let us know what else is out thereSo he asks us to wait in the waiting area to talk to the managerFew mins later the salesman and the manager come out and lets just say manager is horrible with customer service! Rude, pushy, wouldn't help us out unless we "pulled the trigger" that very day, didn't give us any info on any other cars on other lots, horrible personalityAll we can say is, thanks for making up our mind on purchasing a vehicle, because it WILL NOT be at this lot/location! Get better people in there!
Everything was good, really worked with us to help usThe only thing me and my girlfriend would add would be to make sure any documents handed in by the customer get returned the same way in the same conditionEven then, he got us new envelopes to put our documents away in
I'm a freshman at UW-Madison and needed to get a vehicleAt first I was looking to get a cheap, fuel efficient, but cute car to get me byThen I heard about 199ride I ended up going to the Green Bay location and was greeted by VinnyLooking at the prices on the car, I was like "NO F'N WAY!" After my salesman Vinny showed me their process and explained the credit I would establish after making my payments for the 1st year, I was all about it! I ended up with Nissan Altima and it's PERFECT! Thank you Vinny!
As the compliance manager for Green Bay Auto, I've had an opportunity to review the customer's complaint regarding their application for credit with our dealership
Green Bay Auto has policies and procedures in place that comply with
Wisconsin law as it relates to motor vehicle sales, advertising and financing. After investigating this matter, we disagree with the customer’s allegations that our practices are unfair, deceptive or abusive. We believe our
staff operated within the law as it relates to the actions with the customer, and apologize if the customer feels they received poor customer service from our staffWe are confident that our employees followed the law when dealing with the complainant, and believe the allegations made by the customer are unsupported Therefore, we do not believe further action is warranted by our dealershipWe change lives everyday and have thousands of happy customersIf you have any questions, please feel free to contact me at ###-###-####Sincerely,*** *** Compliance Manager
I have been to so many car dealers in the past but have never been treated as good as I was in this placeGreen bay auto is by far one of the best places to go when you are looking for a newer used vehicleThe whole staff was open to help me out and answer all of my questionsI am so grateful that my salesman Javi G*** was able to help me find a vehicle even in the situation I was in and I am definitely going back to them for my next carthank you so much Green Bay Auto!
Green Bay Auto did an excellent job helping my husband and I into a new van! Gina was very knowledgeable and actually seemed to care about our future and safety on the road!
I recently bought a vehicle from Green Bay autoI worked with ColtonHe was very helpful and honest with meI have less then perfect creditHe showed me the vehicle that worked best for my situationI was very happy with the vehicle and service!
They don't let you walk the lot, you are expected to sit and wait for them to pull a random vehicle up that they think is good for youMike S [redacted] (the sales person "helping me") was annoyed when I didn't want to test drive the vehicles he had pulled upAlthough I left with a vehicle, I felt somewhat bulliedThe vehicle I got had also had a minor defect that the Mike and the manager (Kevin) of the establishment said they would fixIt has now been roughly a month and I have been completely blown off and the issue was not resolvedI don't recommend anyone buy from these people, due to the high pressure sales tactics
I went to Green Bay Auto thinking I wouldnt be able to get a vehicle because of my bad creditThey gave me hope by telling me that I could drive a car todayI was so relieved at this news I wanted to cryGreat people and great service make for a great companyThanks a lot Green Bay Auto
Awesome customer service with my visit at Green Bay Auto from Sonny H***, he treated me with integrity and respect, and listened to me and my concerns and looked out for meVery thankful for his friendly customer serviceThank you Sonny H***
I went into Green Bay auto last weekI worked with Colton and from the start he was very professional and eager to help with my situationI had a trade in that I owed more then it was worthThey we're able to take it in on trade without having to put down a lot of moneyI recommend Green Bay auto to anyone!
I worked with joey and he was more than amazingJoey did everything in his power to not only get me the car I wanted at a price I could afford, but also take my car in as a tradeHe was super professional from the beginning, got stuff done, and insured I got the best deal possibleI WILL be going back for my next auto purchaseThanks green bay auto
I bought a car there last week and had to bring it back for a burned out brake lightThey had it fixed without question and very quicklyI plan on using them again in the future!
The company it self has great vehicles for sale, and has great customer service
True professionals, Go above and beyond to meet the needs of the customerSecond time dealing w/ Green Bay Auto, and both experiences were positive!
Green Bay Auto was so easy to work withWe worked with Leon who was super helpfulHe listened to everything we said and was able to find us the ideal vehicle we had described and more! Very personable, which honestly is hard to find in a car dealershipWe are very pleased with our experience
Green Bay Auto was amazing in helping me find my new truck! I want to give a big thank you to Mitch at gb auto for all of his hard work!!
First off, I have gotten my car at the Appleton location and had the greatest experience I could ever ask for! And purchased my car from them with no problems! They helped and answered questions and made it a great experience! So from there, we are currently looking to upgrade my fiancée vehicle,something bigger because we are expecting a 4th child(Keeping in mind with the great experience I had to the Appleton location.) so as of right now we are just searching our options and seeing what we likewe get to GB and the cars on the lot almost all have damage and/or rust issuesSo we find one that would potentially fit our family so we test drove itIt was filthy on the insideQuestions about the vehicle weren't answered correctly or the salesman didn't knowSo because we only liked one on the lot were wondering if there are other third row seating vehicles on the other lots, so we could check them
Out, salesman said no problem and went to talk to the manager to let us know what else is out thereSo he asks us to wait in the waiting area to talk to the managerFew mins later the salesman and the manager come out and lets just say manager is horrible with customer service! Rude, pushy, wouldn't help us out unless we "pulled the trigger" that very day, didn't give us any info on any other cars on other lots, horrible personalityAll we can say is, thanks for making up our mind on purchasing a vehicle, because it WILL NOT be at this lot/location! Get better people in there!
My experience was great Francisco went above my expectationsEveryone was so excited to help the best they couldI already sent people in to visit them
Everything was good, really worked with us to help usThe only thing me and my girlfriend would add would be to make sure any documents handed in by the customer get returned the same way in the same conditionEven then, he got us new envelopes to put our documents away in
I'm a freshman at UW-Madison and needed to get a vehicleAt first I was looking to get a cheap, fuel efficient, but cute car to get me byThen I heard about 199ride I ended up going to the Green Bay location and was greeted by VinnyLooking at the prices on the car, I was like "NO F'N WAY!" After my salesman Vinny showed me their process and explained the credit I would establish after making my payments for the 1st year, I was all about it! I ended up with Nissan Altima and it's PERFECT! Thank you Vinny!
Had a great experience dealing with Green Bay AutoLeon was patient and very helpful with us
As the compliance manager for Green Bay Auto, I've had an opportunity to review the customer's complaint regarding their application for credit with our dealership
Green Bay Auto has policies and procedures in place that comply with
Wisconsin law as it relates to motor vehicle sales, advertising and financing. After investigating this matter, we disagree with the customer’s allegations that our practices are unfair, deceptive or abusive. We believe our
staff operated within the law as it relates to the actions with the customer, and apologize if the customer feels they received poor customer service from our staffWe are confident that our employees followed the law when dealing with the complainant, and believe the allegations made by the customer are unsupported Therefore, we do not believe further action is warranted by our dealershipWe change lives everyday and have thousands of happy customersIf you have any questions, please feel free to contact me at ###-###-####Sincerely,*** *** Compliance Manager
I have been to so many car dealers in the past but have never been treated as good as I was in this placeGreen bay auto is by far one of the best places to go when you are looking for a newer used vehicleThe whole staff was open to help me out and answer all of my questionsI am so grateful that my salesman Javi G*** was able to help me find a vehicle even in the situation I was in and I am definitely going back to them for my next carthank you so much Green Bay Auto!
Green Bay Auto did an excellent job helping my husband and I into a new van! Gina was very knowledgeable and actually seemed to care about our future and safety on the road!
Mitch at gb auto was amazing in helping me find my new ride! Thank you gb auto!!!