September 26,
Melody *D*** ***
*** *** *** ***
*** ** ***
To whom it may concern:
I have reviewed your response to my complaint with the Revdex.comI do not accept the response to my complaintIn your statement it says “We contacted our collection agency as well and were made aware that balances under $will not be reported on our patient’s credit report.” I also contacted that collection agency “Fidelity National Collections” and they said they report to the creditors at the first of each month regardless of the amountI have paid the debit in full on Monday September and here is the confirmation number (***)I would like you to contact “Fidelity National Collections” and get something in writing from them stating that this will not report on my credit report and has been paid in full and the debt has been resolved
Thank You,
*** ***
(Revdex.com Copied from original document.)To whom it may concern,I am writing in response to a complaint filed by a patient.This patient came to my office and had an initial exam, dental cleaning and xraysDuring the time of the exam we discussed a few procedures he would need to make dental appointments
for.At that time, he chose not to make those appointments.We sent his claim to his dental insurance for paymentWe received payment from his insurance company on March 1, 2016.They paid all but $38.00, which is the amount that we sent a statement to our patient on April 4, The following are the dates that a statement was sent to our patient.April 4, 2016May 3, 2016June 7, 2016July 8, 2016August 8, 2016We gave our patient over months to respond or pay for his balance.On August 25, a final letter was sent stating that his account would be sent to an outside collection agency by September 7, if the balance of $was not paid in full.The patient stated that he called our office on September and left us a voicemailAccording to our records the message was left on Friday, September after our office was closedWe close at 1:on FridaysOn Monday September when we opened, he was given a returned callAt that time he was told that his account was sent to our collection agency, and we gave him the name and the telephone number to reach them.We contacted our collection agency as well and were made aware that balances under $will not be reported on our patient's credit report.Our patient also stated that there are no directions on how to pay the bill on our statementsOur statements have the same letter head as this letter has, showing our address, phone number and fax numberour statements also include an envelope to return the payment inAt the bottom of the statement there is a message that tells our patients if they would like to pay by credit card to call our office.Please feel free to contact me with any other questions or concerns you may have.Melody ** D*** ***
September 26,
Melody *D*** ***
*** *** *** ***
*** ** ***
To whom it may concern:
I have reviewed your response to my complaint with the Revdex.comI do not accept the response to my complaintIn your statement it says “We contacted our collection agency as well and were made aware that balances under $will not be reported on our patient’s credit report.” I also contacted that collection agency “Fidelity National Collections” and they said they report to the creditors at the first of each month regardless of the amountI have paid the debit in full on Monday September and here is the confirmation number (***)I would like you to contact “Fidelity National Collections” and get something in writing from them stating that this will not report on my credit report and has been paid in full and the debt has been resolved
Thank You,
*** ***
(Revdex.com Copied from original document.)To whom it may concern,I am writing in response to a complaint filed by a patient.This patient came to my office and had an initial exam, dental cleaning and xraysDuring the time of the exam we discussed a few procedures he would need to make dental appointments
for.At that time, he chose not to make those appointments.We sent his claim to his dental insurance for paymentWe received payment from his insurance company on March 1, 2016.They paid all but $38.00, which is the amount that we sent a statement to our patient on April 4, The following are the dates that a statement was sent to our patient.April 4, 2016May 3, 2016June 7, 2016July 8, 2016August 8, 2016We gave our patient over months to respond or pay for his balance.On August 25, a final letter was sent stating that his account would be sent to an outside collection agency by September 7, if the balance of $was not paid in full.The patient stated that he called our office on September and left us a voicemailAccording to our records the message was left on Friday, September after our office was closedWe close at 1:on FridaysOn Monday September when we opened, he was given a returned callAt that time he was told that his account was sent to our collection agency, and we gave him the name and the telephone number to reach them.We contacted our collection agency as well and were made aware that balances under $will not be reported on our patient's credit report.Our patient also stated that there are no directions on how to pay the bill on our statementsOur statements have the same letter head as this letter has, showing our address, phone number and fax numberour statements also include an envelope to return the payment inAt the bottom of the statement there is a message that tells our patients if they would like to pay by credit card to call our office.Please feel free to contact me with any other questions or concerns you may have.Melody ** D*** ***