Gregory A. Zollo, DDS, PA

This complaint has been satisfactorily resolved with consumerIt is very unfortunate that *** *** did not appreciate all the services and design work done by our company on his behalfThere was an entire design team of three designers who worked on his project over the course of three months
The team made many presentations, conducted site visits to their residence, selected specific materials, fabrics and furnishingsThe client appeared very pleased with our workShortly after the last presentation the client then began to shop everything we had recommended on the internet and through other distributors to see if they could save money beyond the 30% discounts we had offered for all productsHe later came back and said he was disappointed in our service and requested that we refund him two thirds of his design fee*** Legere Design has served over clients in the last eight years and has never received such a complaint or request for a design fee refundTo the contrary, *** Legere Design has five star reviews on *** from very satisfied design clients in the last three yearsIt is truly unfortunate that this particular client did not value our servicesHowever, we did reach an amicable agreement and refunded the client the amount he requested

This complaint has been satisfactorily resolved with consumer. It is very unfortunate that [redacted] did not appreciate all the services and design work done by our company on his behalf. There was an entire design team of three designers who worked on his project over the course of three months....

The team made many presentations, conducted site visits to their residence, selected specific materials, fabrics and furnishings. The client appeared very pleased with our work. Shortly after the last presentation the client then began to shop everything we had recommended on the internet and through other distributors to see if they could save money beyond the 30% discounts we had offered for all products. He later came back and said he was disappointed in our service and requested that we refund him two thirds of his design fee. [redacted] Legere Design has served over 500 clients in the last eight years and has never received such a complaint or request for a design fee refund. To the contrary, [redacted] Legere Design has 45 five star reviews on [redacted] from very satisfied design clients in the last three years. It is truly unfortunate that this particular client did not value our services. However, we did reach an amicable agreement and refunded the client the amount he requested.