When faced with a technical support problem on my laptop, I looked online for Microsoft SupportA website came up with the microsoft support logo, and 'look', and the phone number 855-543-came upI called the number and someone claiming to be from microsoft answered the phoneI explained the problem, they went through my laptop, and finally told me that I had to pay $for a one year technical supportThis is not unusual for Microsoft (I expected the fee), so I went ahead and gave them my credit card informationThey gave me a reference number (that is almost identical to the reference numbers Microsoft provides, and I allowed them to enter my laptopAs I'm watching what they're doing, I realize that they're just going in circles, repeating the same steps againSo, I called them back and asked them to give me the address of a Microsoft store here in NYC'David' the chief technician, first refuses to do so, then finally gives me some address in New Jersey and saying there
When faced with a technical support problem on my laptop, I looked online for Microsoft SupportA website came up with the microsoft support logo, and 'look', and the phone number 855-543-came upI called the number and someone claiming to be from microsoft answered the phoneI explained the problem, they went through my laptop, and finally told me that I had to pay $for a one year technical supportThis is not unusual for Microsoft (I expected the fee), so I went ahead and gave them my credit card informationThey gave me a reference number (that is almost identical to the reference numbers Microsoft provides, and I allowed them to enter my laptopAs I'm watching what they're doing, I realize that they're just going in circles, repeating the same steps againSo, I called them back and asked them to give me the address of a Microsoft store here in NYC'David' the chief technician, first refuses to do so, then finally gives me some address in New Jersey and saying there