I want to caution others about the company I purchased an entire house of replacement windows and doors They installed them and I felt air around the windows Upon investigation I found that they were never insulated The company came back to remove the trim, insulate, and re-trim but didn't finish up, all the nails in the trim were visible, no caulking, debris from doing the job all over inside and outside of my home They came back again to finish up and there are still visible nails, debris everywhere, and they just caulked over the insulation, dirt, and loose pieces of foam that were stuck to the windows You would think a window company would want to showcase their windows Very disappointed
They advertise and demonstrated a guage steel entry door with ball bearing hinges and a lifetime warranty in which I agreed onThe salesman took it upon himself to order a guage steel door and no ball bearing hinges and only a year warranty.He took advantage of the fact that I know nothing about steel doorsTheir web site says that ALL STEEL ENTRY SYSTEMS COMES WITH BALL BEARING HINGES.I spoke to the owner one time and he said he would look into it and get back to me and I have not heard from him except for a certified letter waiting at the post office.I needed a custom made door because its a old brick house and they knew that because they had an installer come here to get precise measurementsCome to find out Provia does not make custom guage steel doorsCustom doors are only guage because Provia does not make guage doorsThe guage doors are bought from a company called Taylor doors and Provia dresses them up and sales them as there own but only come in stan
WE had a whole house siding The job stared in May of 2017, they had to come back three additional times due to the fact that the job wasn't completed properly We notified Best Window & Door company on numerous occasion to resolve this matter We have other multi issue with this job In our opinion they did not come back in proper amount of time to do the re work, it took them months of coming back to do this job They verbally agreed they should of been back sooner
I want to caution others about the company I purchased an entire house of replacement windows and doors They installed them and I felt air around the windows Upon investigation I found that they were never insulated The company came back to remove the trim, insulate, and re-trim but didn't finish up, all the nails in the trim were visible, no caulking, debris from doing the job all over inside and outside of my home They came back again to finish up and there are still visible nails, debris everywhere, and they just caulked over the insulation, dirt, and loose pieces of foam that were stuck to the windows You would think a window company would want to showcase their windows Very disappointed
They advertise and demonstrated a guage steel entry door with ball bearing hinges and a lifetime warranty in which I agreed onThe salesman took it upon himself to order a guage steel door and no ball bearing hinges and only a year warranty.He took advantage of the fact that I know nothing about steel doorsTheir web site says that ALL STEEL ENTRY SYSTEMS COMES WITH BALL BEARING HINGES.I spoke to the owner one time and he said he would look into it and get back to me and I have not heard from him except for a certified letter waiting at the post office.I needed a custom made door because its a old brick house and they knew that because they had an installer come here to get precise measurementsCome to find out Provia does not make custom guage steel doorsCustom doors are only guage because Provia does not make guage doorsThe guage doors are bought from a company called Taylor doors and Provia dresses them up and sales them as there own but only come in stan
WE had a whole house siding The job stared in May of 2017, they had to come back three additional times due to the fact that the job wasn't completed properly We notified Best Window & Door company on numerous occasion to resolve this matter We have other multi issue with this job In our opinion they did not come back in proper amount of time to do the re work, it took them months of coming back to do this job They verbally agreed they should of been back sooner