I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have...
determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This guy needs to apologize to my wife......the female employee was very nice but then the owner/manager got involved .....her only disagreement was with the owner/manager who would not honor their 30 day guarantee on plants.
Regards,
[redacted]
Based upon the behavior you exhibited at our store, which is the reigning small business of the year in [redacted], I will welcome you anytime to come in and apologize to our employees.
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have...
determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This guy needs to apologize to my wife......the female employee was very nice but then the owner/manager got involved .....her only disagreement was with the owner/manager who would not honor their 30 day guarantee on plants.
Regards,
[redacted]
Based upon the behavior you exhibited at our store, which is the reigning small business of the year in [redacted], I will welcome you anytime to come in and apologize to our employees.