Homeowner's Choice Concrete Reviews (%countItem)
Homeowner's Choice Concrete Rating
Address: 3737 S Atlantic Ave Unit 601, Daytona Beach, Florida, United States, 32118-7277
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+1 (386) 279-0507 |
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www.duggerconcreteinc.com
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I hired John D to do a small and simple pad off the backside of my home, instead I got a standing pool of water next to my house. I waited two weeks for him to come out and fix the problem. I was told by other concrete business owners that what was done is not fixable. There is a dip in the corner of the pad to the center leaving a large pool of standing water along the side of my house in towards the center. I wish I could post a photo here. Pictures don't lie. It was not until I left reviews he reached back to me saying it's a "simple fix".
Do yourself a favor and DO NOT HIRE JOHN D OR ANY COMPANY AFFILIATED WITH HIM.
We regret every hiring him, instead of fixing a problem, he just created a bigger one.
Hired contractor to pour a patio slab. The concrete never set, uneven and has holes and paint peeleed off. The slab needs to be removed and replaced
Hired contractor to pour a concrete slab and level to meet existing slab, paint and apply a acrylic finish. The concrete was poured with to much water from the concrete plant and was poured in the rain. The concrete was never able to set and the over wet concrete slumped in areas creating divets and holes and wet concrete run off. The slab did not dry for over a week. contractor assured us it would be fine. He applied the acrylic finish and paint the the same day against out wishes as we were told by the pool company to not paint the same day because it would not hold together. 1 week later the paint peeled and the concrete under neath the paint turned sand because the rain and wet concrete washed off during the application process because it was poured in the rain. The entire slab is ruined has not hardened or cured properly and all if the paint and acrylic has starting coming off and falling apart
I have called texted and contacted Mr D. after months he said he would fix it. However he never called back. I continue to call and text without any response. I have asked for a refund of at least $2000.00 dollars to help pay for the repair.
Does the homeowner have the quote paper from the original quote ?
I requested they extend and resurface my rear patio, they did extend it however it's so incredibly uneven. all the water pools to the previously existing concrete and they have yet to come back and fix the issue. They also ran my credit card without my authorization and prior to work being completed. I have disputed the charge with my credit card company and told Mr. D that If and when the job was completed as expected I would pay for the service. INCREDIBLY UNPROFESSIONAL!
Business removed old driveway and poured new one that was of poor quality and uneven.
Salesman promised removal of old driveway and pouring of new one that would make water go to the West runoff but poured a very low quality, sloppy driveway that was uneven and NOT LEVEL.
Despite several attempts to get them back out here they lied about when they would come out to try to remedy the job.
They are con men who take your money and move onto the next sucker.
I contacted them on several occasions but they never came back out to look at the lousy job. The best solution would be to replace the driveway but if that is not possible I expect to receive a partial refund of the $3,000 I paid in the neighborhood of between $300 - $500.
Hello. I have been in Business for 15 years. I'm sorry but there is no con here and move to the next sucker. That's pretty serious accusation So whenever we did the job the homeowner wanted the water to slope towards the road which the driveway is actually about 3 foot below the grade level of the road we stopped in the driveway about 15 feet before the road because there is a big dirt berm that they're blocking all of the water run off that goes into a drain next to the road So the driveway does not go all the way to the road it stops and there's a big dirt berm there The natural flow of the property and the yard and all of the other yards on that road does not go towards the road it Hass to go to the west side of the house and drain self that's the natural grade and natural slope of the property if we would've smoked the driveway towards the road like the homeowner was wanting all of the water will it sit and build up at the end we did what we know was the proper way of doing it because of the slope and drainage of the property and yard I can also include some photos to explain better And as far as the uneven I was there personally the whole time when we did the job and the job turned out very nice I'm not sure what he's talking about on that part But as far as we are concerned we did nothing wrong since we've been doing this for so long we understand that homeowners want something a certain way but also we have to do it the way that we know is right
(The consumer indicated he/she DID NOT accept the response from the business.)
I have read the reply and I would like to see the photos he referred to. He made it sound like they used their 15 years in business to determine the slope, regardless of what was WRITTEN on the quote. In addition, I have photos showing that the driveway is over 2 inches from level. Their explanation that they had to do what was right regardless of what the homeowner wants is garbage. In addition, no mention of them failing to return and talk to an irate homeowner despite several promises by the "salesman" Dave. That is because they had been paid in full. By the way, it seemed funny that the owner and the salesman at the end of the job requested that I make the check out to John D instead of the company name. In addition, the quote that I have in writing lists a Daytona address which, if you look it up is actually a Residential Condo.
Something is definitely fishy here.
Fishy? It was New Year's Eve when we did the job and if he wrote check to company it would be several days before cleared in the account wrote it to my name so I can go down to bank and cash it so I can have money and pay my guys for the day Um and the address that's a condo that's my home where I live. What's fishy about that I can't have my home the company mailing address. Weird. Sounds like to me the homeowner is just trying to grab anything to get some kind of refund. There's nothing wrong with the driveway The 15 years is in reference to we been doing it a while and know what we have to do. Not sure what to do at this point We can't offer a refund because there's nothing wrong so to me a compliant has been filed on my record for no reason and will stay on here for 3-5 years. Thank u
Has not completed my driveway addition as contracted for and as agreed to via text
I contracted with this company and they started work on adding a driveway to my home in Palm Coast, Fla. They started grading on 3/8/18 and poured the concrete on 3/14. Sounds good, riight? But that's when the problems began. They started to cut joints before the concrete before it hardened and caused major chipping in one area before stopping. Then they didn't cut the joints until 4/7 after a lot of urging on my part. However, the driveway and walkways that they did had already cracked. John, D, the owner. Agreed numerous times in text that he was responsible to cut a section of the street out and hot patch it. He also agreed that he was to grade the disturbed areas around the driveway and install sod. As of 5/9/18 these items have not been completed and he has stated lately that it is not his responsibility. The work that has been done so far is of poor quality and they left concrete splashings on screen door and the existing driveway as well as over pour that is not allowed in the drainage pipe. STAY AWAY FROM THIS COMPANY and their associated company Homeowners choice concrete.
Sadly I paid they prior to total completion.
Grade and Sod the disturbed areas as agreed to and as required by Palm Coast. Cut and remove a portion of roadway and hot patch it as required by Palm Coast. Remove spillover concrete in drain pipe as required by Palm Coast.
Yes when we were finished the next day we went to saw cut the driveway and it's wasent ready to cut it wasent hard enough yet. The home owner told my guy that's fine I wanna start parking on it that we can come and cut it at a later date and I said ok we have another job comming up here soon we can just do it then And so we did. And about the grass We are not responisable for the grass Any grass it is in our contract on the bottom left conner this is on all of our papers. But for some reason he keeps saying that we are. We are hired to do concrete. I have on there on the contract that we use heavy equipment and we do our best to not damage grass but we can not be responsible for it. After all The asphalt for the road and the grass is all the stuff that the city requires after the job is complete and none of this is included in our contract because every county and city is different There for we are not responsible for it. I even have messages from homeowner that we normally don't fix the sod however if the homeowner pays for it and when we come up we could put it down. But we didn't come back up there so there for I was gonna do it as a favor not because we are supossed to. So he's writing the Revdex.com technically for something that we did not do wrong and that is not even in our contract and we also have text messages back-and-forth showing that we were not responsible thank u. 386-878-5816
his Response regarding the cutting of the concrete is blatantly false. His man tried to cut the concrete on the day that it was poured on 3/14 and did not come back till 4/7.
Regarding the asphalt for the road hot patch, I have over 50 pages printed of his texts where he acknowledges 15 times that the hot patch is standard, included and his responsibility. I can mail these to anyone or just the Revdex.com at anytime. The sod is not a big issue. But might I include that Mr. D texted on 2:15@9AM that he would repay me $89 for the permit fee and $75 for my time. It's now obvious that he had me pick up the permit because he wasn't licensed in Palm Coast. You can call them. Revdex.com please supply me with an address and a person that I can forward the copies of texts to document all of this, prior to closing this complaint. Thank you.
Revdex.com of Central Florida 1600 S Grant Street Longwood, Fla. 32750 Attention, *** Dear Ms.;
July 26, 2018
OVL 2 T
I am writing to request that you show case number 90211374, regarding D Concrete Inc. as unsatisfactory and unresolved. I have included photo copies of the texts that went back and forth between, myself and John D. Please note the attached letter that refers to the enclosed various exhibits, which clearly show that Mr. D knew that the road patch was his responsibility, until he was paid in full.
This information confirms his responsibility and his abandonment of my job after payment was made in full. Also still owes me $164 for the permit and my labor as evidenced by his text to me on the final page.
I have also included photos of the actual work that was performed showing it to be sloppy and of mediocre quality.
I would like to keep him from taking unfair advantage of other senior citizens.
Please review enclosed documentation and let me know you ruling.
Sincerel
Of 117 Patrick Fi n
Everything is fine. The homeowner has disputed his card payment for @ $2400 for something that we are not responsible for. I will be placing a lien on his proprety and taking to small claims court For non payment of work performed on the proprety. Thank u
Duggar Concrete pulled a permit back in 2016 which was never closed out after several attempts to contact Duggar Concrete to do so.
Duggar concrete pulled a permit for some driveway work at our home and the permit was never closed. We have contacted Duggar concrete a number of times since 2016 and as of the date of this complaint we just received another notice from the city. This company is a complete scam, they do shady work and never complete a project to the end. Duggar Concrete should pay any fines associated with their non-compliance
They need to contact the City of Deltona to close out the permit and pay any fines associated with their non compliance
First off I been in Business for almost 15 years I'm not a scam not even know where that came from just cause a permit hasent been closed out that's in my name and has nothing to do with you to harm you in any ways. I have a few that need closed out. Not sure what Deltona has done but there haveing me go back to almost 5 years ago for finals on certain jobs and as we stated before when we talked that I have a list that I'm closing out and your on the list. I have to go from old to new it will been soon. Thank you.
(The consumer indicated he/she DID NOT accept the response from the business.)
This company does not take responsibility for not completing a job therefore they are a scam. I have contacted this company several times since 2016 to have them close out the permit which as of today remains open. He should be responsible for all fines and fees we incur due to his failure to close out the permit which was his job as the contractor. it shouldnt take 3 years to close out a permit!!!
From the moment I contacted them, they were very professional, provided excellent customer service, and had good communication with me about my concrete job. I had a broken area on my driveway due to a tree service running over it with heavy equipment. I emailed pictures of the damaged area and they sent me an estimate right away...comparable to 2 other companies I contacted...but I ultimately picked them because of their customer service. The job was completed in a timely manner and I am very pleased.
Thank you!
Hired To Correct Flooding Issue, But Made It Worse
Having lived in my home for 40 years, I finally saved up the money to fix a flooding problem. I spoke to John D (***), and he assured me that they could fix the flooding problem. After they poured concrete,everything looked good until the first rain storm, and then I saw that the flooding problem was worse. I left messages on their voice mail and email, but no one responded for days. Finally, John D did call me back and promised to come out and see the problem, but he never did. My wife and I ended up digging a French drain to alleviate the problem (which took a week), but we will have to live with this headache for the rest of our lives.
I am requesting a total refund because the patio/driveway is poured concrete, the flooding problem will continue for the rest of our lives. The French drain my wife and I hand dug (which took a week) will alleviate the problem, but it will not eliminate the problem. There are several other ares that retain water, so the French drain will have to be cleaned periodically forever, and the low areas will have to be sweep clean of water after every rain storm. Instead of solving our problem, he made it worse.
I have several emails between us so him not getting in contact with us is false We had arranged to be there sat to look at the problem and fix it. What he said took a week we could of did I'm just a few hours because we have all the tools. I'm not sure why he didn't wait for us like we agreed on. Also when I came there I wanted to slope the concrete a certain way and the homeowner insisted That we do it the way he wanted so we did and now we have this problem. The way he wanted did not have very much slope and the way I wanted had plenty of slope But customers are always right is the saying Which out of maybe 100 ft driveway maybe about maybe @ 10 ft was holding water so asking for a full refund is pretty intense also or would of cost me maybe @ $150 to fix the issue
(The consumer indicated he/she DID NOT accept the response from the business.)
John D had made a previous promise to come to fix the problem, but he never did show up, so waiting to alleviate (not fix) the flooding problem was not an option that we were willing to take. The flooding problem will never be fixed. The slope of the driveway is not correct, and the original estimate (which is attached) includes the slope percentages *** promised and charged us for. Also, the ten (10) feet that holds water is under the carport where we park and get out of our vehicle. The flooding occurs in the worst possible place. A photo is attached that shows the flooded area.
Not sure what address u are talking about but I have no "bougs address" I've have the same address for 29 years also we came there 2 different time to fix the areas but u did not want us to. Any ways. I'm not gonna beg to make it right as we tried 2 times. So the water problem that you have to deal with the rest of your lives is not because of us. It's because first off you did not let us do the slope the way that we were wanting to in the first place we do this everyday for almost 15 years and 2nd by you not letting us make it right. As We are fully capable of fixing it. So the problem that u have if because you did not let us do it that way that it needed to be done the first time. So just know that the problem is the way that you wanted it You wanted the water to flow towards the drain in the back. And now your complaining that you have to clean it knowing that the water was good there because that's the way you wanted us to make it flow
(The consumer indicated he/she DID NOT accept the response from the business.)
We hired Duggar Concrete (*** because of their *** recommendation. After the job was finished and our flooding problems started, I tried to reach Duggar Concrete at the address listed though ***. The mail sent to that address, *** was returned as "No Such Number", and the Volusia County Property Appraiser's office does not show any such address. I checked with the State of Florida LLC departmenbt and got an address of ***. I sent a cerified letter to that address that was returned as "unclaimed".
Duggar's response claiming the drainage problem is my fault because I wanted the slope to go two ways is absolutley wrong. I have the estimate given to me by *** showing the slope was to be 1 - 2 degrees from back (west end) to the front (east end), and not 2 slopes as they claim going both ways.
This company uses several different names. Here is a list:
Dugger Concrete, Inc.
Dugger Concrete Construction Inc.
Dugger Construction Inc
***I can provide copies of all the documents referenced in this reply.
When *** finally called us back, he stated he would come and check the problem on the next weekend. He never showed up, and that is the reason my wife and I dug a french drain to alleviate the flooding so we could park our car in the car port.
Drivway replacement concrete cracks ,spalding ,dameged lawn will not return calls that I have made
early january 2017 on a monday duggers workers came out and tore out driveway damed lawn, layed driveway on tues. crack developed on sat.called dugger on monday got back to me days later Dave took pictures told him what workers did said he would tell the owner and get back with me never heard from him.I called 10-15 times no call back I now have a total of 2 large cracks spalding concrete leaves coming through surface that was floated I would like for proper repair of the concrete and to repair my damaged lawn thank you
repair all damaged lawn and fix driveway
Hello on the day we came and cleaned up the homeowner said something about the yard and when my guys got there I told them to go ahead and do whatever the homeowner want it done to make sure everything was OK and to get it taken care of and as I recall there was an area that didn't have any grass in it and that's the area that the homeowner told us to dig into so we can get the driveway up and once we were done cleaning up I told the homeowner to make sure that everything is good for his liking so we can make sure he's happy with everything and as I recall I haven't talk to him on the phone and he said everything was good to go and then now I'm getting a complaint about the grass and dirt which also in our contract that we have which it's coming to find out that no one who signed the contract with this is I guess reading them but it states on there that we are not responsible for grass or dirt or areas of yard due to the heavy equipment that we have to use for the create removal that is specifically stated in our contract and unfortunately due to shrinkage cracks in the concrete I have been doing concrete for almost 15 years now and I have never put a warranty or guarantee on concrete from not cracking it is just impossible to do that in the concrete business The only thing that we could offer is some type of warranty to come out and assess the damage and get a crack filler and put in there it's very aggravating but unfortunately the work that we performed was not the reason why there were cracks . The only thing that can be done is called the actual concrete supplier which the homeowner paid directly to and have them come out and assess the area
(The consumer indicated he/she DID NOT accept the response from the business.)
I have pictures of my front yard before the work was started, my lawn had grass in the area he states there was none, I never told his workers to start on the side of my driveway (on my grass)to start lifting the old concrete that makes no sense, they do this work all the time so why would I tell them where to start, I would then have another area to fix.I came out and asked his bobcat driver why he was starting on the lawn area he said,since the concrete was lifted up in that spot it would be little easier to start at, after awhile he the realized that the concrete was to heavy(they did not try to break up the concreteinto smaller pcs.with a jack hammer,or sledge hammer) they then started using the driveway to lift out old concrete.I understand that there may be some damage to the lawn along the sides of the driveway but to start in the lawn is not common sense(maybe start at the street and work your way, up minimal damage to the lawn) Chronological order of events : Monday 16th 2017 workers came out in the morn. started demo on drive and started laying forms for drive, Tues.17th finished forms laid some more fill dirt down,never compacted base for proper foundation for the new concrete to be laid (any type of defect in the base=shifting= cracks) workers said there ground compactor was broke down and that the cement trucks weight would compact the dirt, they then laid the concrete,when they were done I called and talked to Mr. D told him about the lawn he said he would have his workers repair it when they came back the next day wed.that was the last time I talked to Mr. D on the phone.I never said( everything was ok,)during that conversation.Wed.evening I had my association turn on the sprinklers to check for damage to the lines,there was water gushing out from under the sidewalk to the front door, turned water off immediately.Wed.18th workers came out told them about the broken line they caped it.they then pulled all the forms raked area where they tore up the lawn approx.area 10x10.Sat.21st let the dog out in the morn. noticed large crack in sidewalk where the water came out from under the concrete. Mon.23rd called dave and left message, on or about the 25th or 26th dave called back and told him about the crack,said he would be out to look at the problem. about a week later dave came out Feb.2nd or 3rd showed him the work they did he took pictures of concrete, crack, lawn damage.He mentioned that he was surprised at he damage done to the lawn I told dave how they did it.he told me he would talk to the owner(Mr.D***)and show the pictures and he Mr. D would contact me.Week went by did not hear from the owner,called dave he was surprised that I did not hear from him and that he would tell him again,have not heard from them since early Feb.I have called over 10/15 times since,all I get is their voice mail to leave a message and I did they never called me back.To say that the concrete cracked because of the concrete alone,is not the only reason, prep work goes along way for proper finish product.Mr. D says this is the first he is hearing about this is inaccurate, he was supposedly told by dave in Feb.You Mr. D ordered the concrete and had me pay for the concrete this is the company you use and you are putting the blame on them alone and then whant me to have them come out to assess the problem,when you yourself can not come out or even bother to call back when left messages.on a final note per work order and code the first 6 feet of the apron was to be poured 6inches thick it was not, I did mention this to dave at the time he came out,months have past and and another crack has developed at the corner of the apron (4inch thick not 6inch)also leaves are popping up in the concrete and leaving leaf divots throughout the driveway no Proper Work here,could have atleast blown leaves away from driveway area so they were not floated into the concrete. Lastly Mr.D*** states on his web site home page in bold letters Honesty,Integrity and Quality Workmanship I wish Mr. D follow his words on his web page.Thank you ed
Can you please email me a copy of your contract the paperwork that we gave you [email protected]
(The consumer indicated he/she DID NOT accept the response from the business.)
D***s response to sprinkler lines,they broke the line under the new front sicewalk that they just laid,the white water line was clearly broken when I saw the work area after they tore out the the old concrete.next day they came to prep for the new concrete after awhile I saw they had leveled the dirt (without compacting dirt) I asked them if they had capped off the broken line and they said yes I asked to double check the area and they dug and found a line and capped it and continued on preping area, this lead to the gush of water from sprinkler system under the new concrete sidewalk,still missed broken line. THIS IS NOT DOING PROFESSIONAL WORK.YOU BREAK LINES WHILE TEARING OUT OLD CONCRETE THEN BESURE TO FIX THEM SO THEY DO NOT LEAK UNDER NEW THE NEW CONCRETE!This is where my concrete developed a large crack!! Must just be a coincidence it cracked there. He states that they will fix broken lines with materials on their truck, line 1 or find a sprinkler co. to do the repair, so his response is not accurate to the sprinkler issue.His response to the damaged lawn that he is not responsible because of (line 3) is not correct, his first response was( I TOLD HIS WORKERS TO START ON MY LAWN AREA TO START TEARING OUT THE CONCRETE) that was not true!They needlessly started on my lawn area on their own , their was no good reason to have started there. He now states line 3 as the reason that he is not responsible but his workers were clearly at fault for working outside an area that they did not have to. Still no HONESTY,INTEGRITY and WORKMANSHIP.All this could have been avoided if his workers would have done the proper preperation of the driveway base.He keeps going back to lines 1 and 2 on the invoice or the concrete co.as not to have to take any responsibility for his workers!Maybe you should go out and check on your workers before they pour and float concrete as to avoid complaints.But I guess once you have the money you do not care about the customer.