Hoover Fuel, LLC

Initial Business Response / [redacted] (1000, 5, 2017/04/10) */ The Owner Of Lobo Stucco went out and accessed the situation at the propertyIt appeared that the small hole in the window was not made by our Stucco work, however a glass company was called out to give an estimate and access the damageOn Friday, April 7th we received a call and a estimate from the glass companyThe Glass Company stated that this small whole was made from a bb gun or possibly a Weed whacker that threw something with great pressure and force into the glassAt this point, the customer was contacted and explained the situation, Lobo Stucco offered to pay half of the installation of the new glass and the owner pay half, due to the fact that Lobo stucoo was not responsible and the customer agreed, and agreed that he would be in on Monday the 10th to pay halfI feel as though it was very kind and generous of the owner to offer to pay half as this was not in any way Lobo Stucco's faultPictures were taken by Lobo Stucco as well as the Glass Company Initial Consumer Rebuttal / [redacted] (2000, 7, 2017/04/10) */ (The consumer indicated he/she ACCEPTED the response from the business.) I do accept to pay for half of the cost to replace the window but I will only pay for it in visa or money order, not cash

Initial Business Response /* (1000, 5, 2017/04/10) */
The Owner Of Lobo Stucco went out and accessed the situation at the property. It appeared that the small hole in the window was not made by our Stucco work, however a glass company was called out to give an estimate and access the damage. On...

Friday, April 7th we received a call and a estimate from the glass company. The Glass Company stated that this small whole was made from a bb gun or possibly a Weed whacker that threw something with great pressure and force into the glass. At this point, the customer was contacted and explained the situation, Lobo Stucco offered to pay half of the installation of the new glass and the owner pay half, due to the fact that Lobo stucoo was not responsible and the customer agreed, and agreed that he would be in on Monday the 10th to pay half. I feel as though it was very kind and generous of the owner to offer to pay half as this was not in any way Lobo Stucco's fault. Pictures were taken by Lobo Stucco as well as the Glass Company
Initial Consumer Rebuttal /* (2000, 7, 2017/04/10) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I do accept to pay for half of the cost to replace the window but I will only pay for it in visa or money order, not cash.