Horizon Appliance Repair

Complaint [redacted] I am rejecting this response because: I appreciate that they said they sent a check but I have not received the check I am not happy with the amountbut I will accept it Please have them resend a check to: [redacted] ***, [redacted] TX Regards, [redacted]

A refund check was mailed out to the home owner, in the amount of $This is the amount that was charged for the repairWe collected the $diagnostics fee on the first visit, and at that time the home owner did not want to complete the repairs If the customer had chosen to go with
the repairs, at the time of service a diagnostics fee wouldn't have been charged We have checked with our bank, and this check has not been cashed/deposited. We would like to be fair to the home ownerAnd feel a refund of the repair cost is a reasonable refund Please let us know how to proceed. Thank tou

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted].  I appreciate that they said they sent a check but I have not received the check.  I am not happy with the amount but I will accept it.  Please have them resend a check to:  [redacted] 
Regards,
[redacted]

Complaint[redacted]
I am rejecting this response because: I appreciate that they said they sent a check but I have not received the check.  I am not happy with the amountbut I will accept it.  Please have them resend a check to:  [redacted], [redacted] TX 76578.  Regards, [redacted]