HugeDomains.com

I want a website (yuchannel.com) and you host it before and say we need to pay $2000! How dare YOU!

Complete BAIT and SWITCH tactics from HugeDomains.com.

This company sells website domain names - less than 24 hours ago I went to purchase a website name from them, and with the current world crisis going on I wanted to sleep on it. The price for this name was $295, and had financing options available to spread out the payments.

I went back online in the morning to purchase the name and found the price is now $3,395. I called their phone customer service, and emailed them and they claimed they did an audit and will not and do not want to honor the price that was offered less than 24 hours ago. Wow, like really? This is unacceptable and BAD FAITH, and NOT FAIR!

You would think any company would own up a mistake and take care of their customers. Nope, not HugeDomains.com, they make lies and excuses about their pricing and try to trick you to pay more.

How does this make me feel as a customer? Completely lied to, bamboozled, and cheated.

I don't ever want to see them or hear their name again. They get an F in my book.  

Complaint: [redacted] I am rejecting this response because:This issue is currently pending Per HugeDomains request I have already sent an inquiry to their legal department regarding the use and sale of my name as a part of the web address, [redacted] I was told it will take - business days to receive a response regarding this Until then I consider the issue unresolved for the time being Sincerely, [redacted] ***

Mr [redacted] contacted us on February 3, in regards to a domain which he had failed to renew and subsequently lost through the domain lifecycle process as explained in detail by ICANN at the following web https://www.icann.org/resources/pages/gtld-lifecycle-2012-02-25-en His initial contact stated he wanted to get the domain back in his possession We responded to his request stating that if he could prove he was the previous owner of the domain we would offer him the domain for $ The complainant responded to our offer stating he believed he had legal right to the domain and would be taking the issue up with ICANN.org and other authoritiesWe instructed Mr [redacted] at that point to email [email protected] detailing his claim to the domain and to provide supporting documentation for that claimSince that final request we have not heard back from Mr [redacted] HugeDomains purchases generic domains that can have many uses and many potential end users However, we have a specific process in place to review any type of claims people make on our domain names, specifically trademark claims which would give past owners’ rights to a domain name we have legally and rightfully purchased The first and easiest step is to submit an email to [email protected] detailing the person’s claim to the domain and any specific details We ask people to provide any and all supporting documentation Our legal team then reviews the claim and responds back to the person making the claim within a week If the person doesn’t accept our response they are free to file a complaint through a specific domain name dispute policy set forth by ICANN, called the Uniform Domain-Name Dispute Resolution Policy (UDRP) The full policies for the Uniform Domain-Name Dispute Resolution Policy (UDRP) can be viewed here: https://www.icann.org/resources/pages/dndr-2012-02-25-en While we can’t make any promises on a specific outcome, we have shown we are willing to work with Mr [redacted] We are just waiting for him to provide the requested documentation so we can complete a full review of his claim Also please note Mr [redacted] is not a customer of HugeDomains.com this complaint is regarding ownership of a domain

Mr [redacted] reached out to us directly and we were able to work out a solution with him directly regarding this domain As far as we are concerned the matter is closedHugeDomains Customer Support

Initial Business Response / [redacted] (1000, 5, 2015/07/23) */ [redacted] has received the Cease and Desist and our response time is - business days after receiving the paperwork as this requires review by corporate counselWe have finished our investigation and are following up directly with Mr [redacted] Based on our research we do not believe Mr [redacted] has a claim to the referenced domainsWe are willing to discuss selling the domain to Mr [redacted] through our process Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/27) */ (The consumer indicated he/she DID NOT accept the response from the business.) The domains have been purchased in bad faith to sell at an increased price, there was never any content associated with these domains and our trademarks protect us from these types of situations, however they are not willing to negotiate a reasonable priceWe are looking for a reasonable rate to secure the domains prior to proceeding with legal recourse Final Business Response / [redacted] (4000, 9, 2015/07/29) */ Mr [redacted] 's rebuttal provides no new information, it only restates his request that we negotiate with himHugeDomains.com did respond directly to his original C&D asking him to provide evidence of his trademark claimsWe also recommended he consult with an Intellectual Property Attorney to properly advise him and provide the documentation we requested to support his claims of a trademark To date Mr [redacted] has not responded to any of our requests for the supporting documentation or with his attorney's contact informationSince we don't see any new information or significant change in MrAndresen's position we don't see any reason to move from our positionAt this point in time Mr [redacted] will need to submit a formal C&D filed by a licensed attorney with supporting documentation or a file a UDRP to claim the domain names in question As stated in our previous response MrAnderson is not currently a customer of HugeDomains this complaint is regarding ownership of a domain and we believe it falls outside the purview of the Revdex.com

Initial Business Response / [redacted] (1000, 5, 2015/11/05) */ HugeDomains has been in communication with Ms [redacted] and we asked her for proof of trademark and supporting Intellectual Property documentationMs [redacted] has not provided the requested documentation at this timeAt the moment she is relying strictly on her personal interpretation of ICANN regulations as the basis of her claim without providing any supporting documentation We disagree with her assessment and have already recommended she retain the assistance of an Intellectual Property Attorney or file a Uniform Domain-Name Dispute-Resolution Policy (UDRP) complaint as set forth by the Internet Corporation for Assigned Names and Numbers (ICANN) and send the issue to arbitration to dispute ownership of the domain nameThe steps for filing a UDRP are detailed here: https://www.icann.org/resources/pages/dndr-2012-02-25-en Unless and until Ms [redacted] provides the requested documentation or files an official complaint we will hold firm to our position that Ms [redacted] doesn't have a valid claim to the domain Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/11/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) Businesses like Huge Domains absolutely disgust meThey pounce on viable domain names, and expect thriving businesses to pay them to reclaim ownership of something that did not have history of owningImagine thatYes, I communicated with them via phone and email in attempt to understand WHY they would have interest in my domain name? Was it in assumption that I would pay an exorbitant fee to reclaim it? Clearly from their Revdex.com response, and the responses to the other claimants on this site, they are savvy in manipulating law to suit their despicable tacticsNo, I will NOT be providing Huge Domains with ANY sort of documentation to prove to them that this website, bearing my legal name, and belonging to me for over years, rightfully belongs to meIts absurdGood luck to them in finding another business bearing my name to purchase this domain for over $- Or actually, as their "Legal Department" stated via email: "If you are claiming to be the previous owner and can supply evidence to back up your claim, preferably the domain cancellation notice or the last domain renewal notice you received, we can offer you our previous domain owner discount of 50% off"NO THANK YOUI will not financially support Huge Domains and their bad faith tacticsThey banked on the wrong domain name for a buckAnd actually, I did not "rely on my own personal interpretation of the law" as Huge Domains also stated via email - I am an educated woman, with college degrees, and many friends who are AttorneysNot only did I quote them being in violation of ICANN, I also quoted Huge Domains being in violation of The Anticybersquatting Consumer Protection Act, which states: (d)(1)(A) Any person who, with bad-faith intent to profit from the goodwill of a trademark or service mark of another, registers, traffics in, or uses a domain name that is identical to, confusingly similar to, or dilutive of such trademark or service work, without regard to the goods or services of the parties, shall be liable in a civil action by the owner of the mark, if the mark is distinctive at the time of the registration of the domain name ``(B) In determining whether there is a bad-faith intent described under subparagraph (A), a court may consider factors such as, but not limited to ``(i) the trademark or other intellectual property rights of the person, if any, in the domain name; ``(ii) the extent to which the domain name consists of the legal name of the person or a name that is otherwise commonly used to identify that person; ``(iii) the person's prior use, if any, of the domain name in connection with the bona fide offering of any goods or services; ``(iv) the person's legitimate noncommercial or fair use of the mark in a site accessible under the domain name; ``(v) the person's intent to divert consumers from the mark owner's online location to a site accessible under the domain name that could harm the goodwill represented by the mark, either for commercial gain or with the intent to tarnish or disparage the mark, by creating a likelihood of confusion as to the source, sponsorship, affiliation, or endorsement of the site; ``(vi) the person's offer to transfer, sell, or otherwise assign the domain name to the mark owner or any third party for substantial consideration without having used, or having an intent to use, the domain name in the bona fide offering of any goods or services; ``(vii) the person's intentional provision of material and misleading contact information when applying for the registration of the domain name; and ``(viii) the person's registration or acquisition of multiple domain names which are identical to, confusingly similar to, or dilutive of trademarks or service marks of others that are distinctive at the time of registration of such domain names, without regard to the goods or services of such persons ``(C) In any civil action involving the registration, trafficking, or use of a domain name under this paragraph, a court may order the forfeiture or cancellation of the domain name or the transfer of the domain name to the owner of the mark Final Business Response / [redacted] (4000, 9, 2015/11/13) */ As we have previously stated previously there are specific actions a person can take to legally claim ownership of a domainMs [redacted] has not taken any of the steps we recommended she take and has not provided any new evidence to claim ownership of the domain, therefore our position hasn't changed If Ms [redacted] wishes to formally dispute our ownership of the domain she needs to retain an Intellectual Property Attorney and/or file Uniform Domain-Name Dispute-Resolution Policy (UDRP) complaint as set forth by the Internet Corporation for Assigned Names and Numbers (ICANN) to send the issue to arbitration to dispute ownership of the domain nameThe steps for filing a UDRP are detailed here: [redacted] n Until such actions are taken we will consider the matter closed

We are currently reviewing the Mr***'s request Once we have had time to review the claim we will respond directly to Mr***

Mr*** purchased the domain from us and the purchase was flagged as potentially fraudulent. As a result we placed a 60-day lock on the domain following the ICANN.org policies as detailed here: https://www.icann.org/resources/pages/policy-transfers-2014-07-02-enUnder the policy if the
registrar can get a physical authorization, using one of the listed forms of ID, the lock will be removed and the transfer allowed to go through. Mr*** provided the proper ID to ***.com and once verified they removed the lock and the customer has already transferred the domain to another registrar.HugeDomains.com doesn’t force anyone to use any registrar. Most of the domains we sell are registered at ***.com, so when a person purchases a domain is transferred into an account at ***.com. In most cases the domain is free to be transferred to another registrar immediately, but some situations require the domain to be locked for a period of time at ***.com as the policy above suggests. One final point, a domain being locked only prevents it from being transferred to another registrar for a short period of time, however it doesn’t prevent a domain from being used. While the domain is under a transfer lock the owner r still has access to update the name servers or the DNS host records to point to their hosting company of choice.At this point, as stated, the Mr*** has already moved his domain to another registrar.Thank you,HugeDomains Customer Support

HugeDomains.com is a reseller of generic aftermarket domain names, which is an industry that is governed by the Internet Corporation for Assigned Names and Numbers (ICANN). All domains have a standard lifecycle which mandated by ICANN and the relevant domain name registry, such as
*** who manages the entire namespaces for .com and .net domain names. Part of the lifecycle of a domain name requires a domain name to be renewed every year. If a domain name is not renewed by its expiration date the owner receives up to a 45-day grace period to renew the domain. If the owner fails to renew their domain during this grace period they can still work with their registrar to redeem their domain for another 30-days. Redemption costs are much more expensive than a simple renewal, but that still gives the owner between and days (depending on the previous domain name registrar.) This is past the domain name’s expiration date to retain control over a domain name. After the redemption period has expired the domain goes into a final 5-day waiting period, after which the domain becomes publicly available to any person or company to register as their own. This entire process is explained in detail by ICANN at the following webpage: https://www.icann.org/resources/pages/gtld-lifecycle-2012-02-25-en HugeDomains purchases generic domains that can have many uses and many potential end users. However, we have a specific process in place to review any type of claims people make on our domain names, specifically trademark claims which would give past owners’ rights to a domain name we have legally and rightfully purchased. The first and easiest step is to submit an email to [email protected] detailing the person’s claim to the domain and any specific details. We ask people to provide any and all supporting documentation. Our legal team then reviews the claim and responds back to the person making the claim within a week. If the person doesn’t accept our response they are free to file a complaint through a specific domain name dispute policy set forth by ICANN, called the Uniform Domain-Name Dispute Resolution Policy (UDRP). The full policies for the Uniform Domain-Name Dispute Resolution Policy (UDRP) can be viewed here: https://www.icann.org/resources/pages/dndr-2012-02-25-en We are not finding any contacts from Mr***, prior to this complaint. If he would like to contact us directly we will discuss options for recovering the domain. While we make no guarantees we can come to an agreement we are willing to discuss the matter further. Also please note Mr*** is not a customer of HugeDomains.com this complaint is regarding ownership of a domain

Initial Business Response /* (1000, 12, 2015/11/05) */
HugeDomains has been in extended communications with Ms*** regarding ownership of the domainOur legal department has repeatedly asked for proof of trademark or a response from an Intellectual Property Attorney providing a case for
infringementMs*** to this point has not provided such informationShe is relying strictly on her interpretation of ICANN regulations as the basis of her claim
We disagree with her assessment and have already recommended she retain the assistance of an Intellectual Property Attorney or file a Uniform Domain-Name Dispute-Resolution Policy (UDRP) complaint as set forth by the Internet Corporation for Assigned Names and Numbers (ICANN) and send the issue to arbitration to dispute ownership of the domain nameThe steps for filing a UDRP are detailed here: https://www.icann.org/resources/pages/dndr-2012-02-25-en
Unless and until Ms*** provides the requested documentation or files an official complaint we will hold firm to our position that Ms*** doesn't have a valid claim to the domain

HugeDomains.com reviews all claims made on our domains and we are willing to review Mr***’s claim to the domain ***. Our current records show that we have not any correspondence with Mr*** prior to this complaint. Had Mr*** contacted us we would have given him
specific instructions to submitting a claim in this matter. We have not received such a claim from Mr***. Also Mr*** is not a customer of HugeDomains and as far as we are aware has never been in contact with HugeDomains.If Mr*** wishes to submit a claim to this domain name he may do so by sending an email to ***. We ask that Mr*** include and attach any information supporting your claim and our legal department, and our attorneys will conduct a full review on the matter and respond accordingly

Initial Business Response /* (1000, 6, 2015/12/02) */
Mr*** contacted us on November regarding the domain *** We researched the domain and found that the previous owner of the domain had not renewed their domain when it expired on September 18, and HugeDomains acquired
the domain pursuant to the Internet Corporation for Assigned Names and Numbers (ICANN's) policies about domain names and domain name registrationsMore information can be found about ICANN's lifecycle of a domain name here:
https://www.icann.org/resources/pages/gtld-lifecycle-XXXX-XX-
After the previous owner of the domain let the domain name expire, the registrant was given up to days to renew the domain name with his registrar where he would be able to renew and keep the domain for the regular registration / renewal priceAfter that the domain name went into Redemption Grace Period where the previous owner was also granted a day redemption period by his registrar where for an additional redemption fee and the renewal fee he could still keep the domainThe previous registrar was *** and the cost to redeem a domain name through *** would have been $Since the previous domain owner didn't take steps to renew or redeem his domain *** returned the domain to the registry, *** *** then made the domain publicly available, which was when HugeDomains acquired the domain and the previous owner lost all rights to the domain
We told Mr*** that if he could provide evidence of being the prior owner we were open to working with himWe have not heard from Mr*** since we requested proof of prior ownership
If Mr*** wishes to formally dispute our ownership of the domain he needs to retain an Intellectual Property Attorney and/or file Uniform Domain-Name Dispute-Resolution Policy (UDRP) complaint as set forth by the Internet Corporation for Assigned Names and Numbers (ICANN) to send the issue to arbitration to dispute ownership of the domain nameThe steps for filing a UDRP are detailed here: https://www.icann.org/resources/pages/dndr-XXXX-XX-
Initial Consumer Rebuttal /* (3000, 8, 2015/12/04) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Reason being is I wouldn't mind buying the domain back from them if it was reasonably priced and not jumping from the dollars I paid when I first got it to over dollars in less the a month after it expiredI'm not asking for them to give me the domain back bit not to raise the price to a point where it's basically unattainableLike I said before the call it a "Premium Domain" and I would like to know what's the difference between that domain and any other .com name ? In closing all I want is a reasonable pricing, not to be gouged by some company who sees the opportunity
Final Business Response /* (4000, 10, 2015/12/14) */
As we initially explained the domain expired almost months ago, not less than a monthThe previous owner lost the domain less than a month ago after failing to take any actions to maintain his ownership of the domainAs to Mr***'s question of value of this domain versus other domains, all domains have a value as any property or asset has value and the value is determined by unique factors of the asset and the marketplace for the asset
Why does a bedroom, bath ranch style house cost to times more in Los Angeles, CA than in does in Butte, MT? Why does a mint condition Mustang cost more than a Prius? There are unique factors in those product spaces that determine the valueDomain names also have unique factors and characteristics that determine their valueHugeDomains has studied the marketplace and we know the unique factors that determine the value of domains and we use that unique knowledge to set our pricing
We understand that Mr*** doesn't want to pay or may not be able to afford the price we have listed for the domainWe also never want anyone to purchase a domain from us that they can't affordHowever, there is a marketplace for the domain and if we don't sell it to Mr*** we will sell it to another interested party at some point in the futureThe choice for Mr***, will he accept our offer or does he not want to do business with us? In either case we want Mr*** to do what's best for him and we will wait for his decision

Initial Business Response /* (1000, 5, 2015/07/20) */
We understand Ms***'s frustration, however they have left out a few details regarding this domain which drastically reduce the strength of their complaintFirst, the trademark for *** *** was filed on June 12, and currently is in
a 1B status, meaning the mark is not registered, and the 1B signifies this is an "intent to use" of the trademark, but not actually in useMore importantly the domain has been owned by HugeDomains since January 28, 2013, almost years before Ms*** filed her "intent to use" trademark application with the United States Patent and Trademark OfficeSecondly, this trademark application only covers clothing while the term *** *** can cover a wider range of businesses and copyrights that this trademark would not coverAreas such as a book title, music group, or a religious movement are examples of areas not covered by her trademark
In this situation a case could be made that Ms*** is engaged in what is called Reverse Domain Name HijackingReverse domain hijacking is a process where a company or individual finds a domain name they wish to use, files a trademark, and then use that trademark to gain favorable negotiations over getting access to a domain nameWe are not accusing Ms*** of willfully engaging in such behavior, we believe she is unaware of the practice of reverse domain hijacking or the many court decisions regarding this subjectRegardless of her awareness, we do not believe she has any claim to this domain name
At this point in time we don't believe that Ms*** has legal claim to the domain and as such we are willing to discuss selling the domain to her, but we will not be surrendering the domain per her requestIf she feels this is unacceptable she can file a Domain-Name Dispute Resolution Policy (UDRP) complaint as set forth by the Internet Corporation for Assigned Names and Numbers (ICANN) and send the issue to arbitration to dispute ownership of the domain nameThe steps for filing a UDRP are detailed here: https://www.icann.org/resources/pages/dndr-XXXX-XX-
Please note Ms*** is not currently a customer of HugeDomains this complaint is regarding ownership of a domain and we believe it falls outside the purview of the Revdex.com
Initial Consumer Rebuttal /* (3000, 7, 2015/07/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I would like for this company to supply supportive documentation concerning ownershipIt does not have to be to me, a representative of Revdex.com can confirm that their claim is legitI believe that this company not only "hijacks" domains but may be engaged in unlawful practices unbeknownst to the American people such as search engine optimization or SEO whereas analytics are used to see how often internet users search certain words, terms etcI would however, like to thank this company for also enlightening me on the fact that potential trademark owners who file with an "intent to use" are subject to dishonest companies who engage in domain hijacking, maybe I can raise this awareness to small business owners
As far as their accusation of Reverse Domain Hijacking; I have read up on it as a member of Huge Domains suggested by contacting me recently in response to my complaint about them holding www.godsbaby.com hostage, which by the way their response was after I filed the complaint with the Revdex.comIt appears to be something that large corporations and celebrities engage in to force domain owners by giving up domain names with threatening legal actionRegrettably, I am neitherHowever, since this company is so abreast with trademark law then they should know that I am bound by law to attest any infringement
Lastly, I find it hilarious that they are accusing me of something I've never heard of, but yet they are infamous of anti-cybersquattingHave they not googled their own company? or read their complaints through the Revdex.com? No attachments needed, simply google Huge Domains
Final Business Response /* (4000, 9, 2015/07/30) */
Ms*** does not provide any new information in her response, she only restates her claims and indicated she has done more personal researchHowever, we question her interpretation and understanding of the law regarding domain name ownership
At this time Ms*** has not provided any further information supporting her claim to the domainIn fact she has completely ignored our statement regarding HugeDomains ownership of the domain existing prior to her filing of her trademark
As we stated in our initial response we have owned the domain since January 28, which can easily be verified by doing a Whois record search on the domain as the Whois records for domains are public records and open to anyone to research, this ownership predates her trademark filing date of June 12, 2015, by almost years making her claims to anti-cybersquatting baselessMs*** could have easily done a search for the domain name *** before filing her trademark and seen that it was owned by HugeDomains and was listed for sale
At this time we recommend that Ms*** consult an Intellectual Property Attorney to properly advise her and act on her behalf if she still wants to pursue claim over this domain, however at this time we have no reason to change our previously stated position
Also as stated in our initial response, Ms*** is not currently a customer of HugeDomains this complaint is regarding ownership of a domain and we believe it falls outside the purview of the Revdex.com and more suited for an ICANN dispute policy called UDRP
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
** ***

Mr*** did reach out to us and after hearing his story we did make the offer to sell the domain at a much lower price than listed, unfortunately we couldn’t come to an agreement over the phone. However, if Mr*** can provide us with proof of his hospitalization and we can confirm it
coincided with the expiration of the domain and would have prevented renewal of the domain, we would be willing to revisit Mr*** request for the domain.If Mr*** doesn’t wish to provide the additional information and wishes to formally dispute our ownership of the domain he needs to retain an Intellectual Property Attorney and/or file Uniform Domain-Name Dispute-Resolution Policy (UDRP) complaint as set forth by the Internet Corporation for Assigned Names and Numbers (ICANN) to send the issue to arbitration to dispute ownership of the domain nameThe steps for filing a UDRP are detailed here: https://www.icann.org/resources/pages/dndr-2012-02-25-en

Initial Business Response /* (1000, 6, 2015/11/18) */
HugeDomains acquired the domain when it became publicly available in March of 2013 after the previous owner let the domain name expire. We were contacted in early October 2015 by a Mr. [redacted] offering us a lower price on the domain...

PunkCharming.com than it's listed price. When we refused to accept his offer Mr. [redacted] became very vulgar and abusive in his responses and we broke off communications with him and flagged the IP address associated with his emails in the event further action was required.
Approximately a month later we were contacted by Mr. [redacted] about the domain offering a price lower on the domain. Our IT department determined the Mr. [redacted]'s email came from the same IP address we had flagged and we declined his offer and alerted Mr. [redacted] that the IP address associated with his emails had been flagged because of previous vulgar and abusive emails sent from Mr. [redacted] Mr. [redacted] 's follow-up responses then very quickly took on the same vulgar and abusive tone and we ended communications with him as well.
At this time we do not believe we can engage in any productive conversation with Mr. [redacted] regarding this domain. If Mr. [redacted] wishes to formally dispute our ownership of the domain he needs to retain an Intellectual Property Attorney and/or file Uniform Domain-Name Dispute-Resolution Policy (UDRP) complaint as set forth by the Internet Corporation for Assigned Names and Numbers (ICANN) to send the issue to arbitration to dispute ownership of the domain name. The steps for filing a UDRP are detailed here: https://www.icann.org/resources/pages/dndr-2012-02-25-en
As to the merits of Mr [redacted]'s claim, he claims this is a "copyrighted" name. Unfortunately a copyright does not protect use of a domain name as Mr. [redacted] suggests. The U.S. Copyright Office is clear about this and states "Copyright law does not protect domain names."
http://copyright.gov/help/faq/faq-protect.html#domain
We suggest Mr. [redacted] to look into ICANN's UDRP process for disputing domain name ownership if he continues to feel the way he does.
Initial Consumer Rebuttal /* (3000, 8, 2015/11/20) */
(The consumer indicated he/she DID NOT accept the response from the business.)
www.HugeDomains.com
You never email back your full names, or who you are, you use my name freefully, but again hide your true named identities. Who are you really? I find your anonymity a strange way of doing business. I think that is shady anyhow.
You hide behind your little computers in Colorado and with the full knowing that once someone sees their web domain being resold by you, they will become upset, it is human nature.
So you got yelled at, in email, big deal....that is business dude. So be a better, more professional person and say, listen....I am just trying to make a buck or two off of you Mr. [redacted], as much as I can.....right?
I tried to be professional, but you were abrupt and curt and cut me off in your business dialogue.
Honestly, I never do business or work with anyone over the internet, without meeting them first in person.
All you had to do was sell us back our domain name, for a fair price, reselling my domain name for over $3500 is absurd.
There will be no further dialogue with you, you are not a real business, person or whatever you claim to be.
Final Consumer Response /* (4200, 13, 2015/11/24) */
(The consumer indicated he/she DID NOT accept the response from the business.)
HUGEDOMAINS.COM THE AKA [redacted] BROTHERS IN COLORADO ARE NOT BUSINESSMEN
I HAVE FILED WITH ICANN, THE STATE OF COLORADO AND I WILL SOON TAKE THIS STORY NATIONALLY AND EVEN INTENTIONALLY WITH THE MEDIA, IF NOT GIVEN THE CHANCE TO BUY MY WEB DOMAIN BACK FAIRLY....BECAUSE DEALING WITH ONLINE COMPANIES SUCH AS HUGEDOMAINS IS NOT HOW I WISH TO CONDUCT BUSINESS NOW.....THEY ARE ACTING LIKE LITTLE POUTING CHILDREN, STOP IT, BE BUSINESSMEN AND FAIRLY SELL ME BACK MY DOMAIN NOW.
ALL I ASKED WAS;
TO BE TREATED FAIRLY BY HUGEDOMAINS AND GIVEN BACK FAIRLY OUR ORIGINAL DOMAIN NAME AT A NOMINAL RATE, AND NOT FOR $3K
THAT IS MY REBUTTAL, SELL THE DOMAIN NAME BACK TO ME, LET IT GO BOYS, STOP BEING SO VINDICTIVE
Final Business Response /* (4000, 25, 2015/12/17) */
As of today we have not received any correspondence or official complaints from Mr. [redacted]'s attorney. Once we receive Mr. [redacted]'s official complaint our corporate counsel will respond to his attorney. Beyond that we will not engage in any further discussions with Mr. [redacted] either directly or through the Revdex.com.

Initial Business Response /* (1000, 6, 2015/06/22) */
We have reviewed the complaint and we found that Mr. [redacted]'s claim to the domain is not covered under current regulation. First, there was no partnering with GoDaddy to get the domain. This domain was listed in a GoDaddy auction and we were...

the high bidder on the auction. The customer shouldn't need to be informed that he could be outbid at an auction, the nature of an auction is that the item goes to the highest bidder.
On the second point the trademark for Mr. [redacted], upon our research his trademark is for All time Air Conditioning, however the domain is AllTimeAir.com, while it is a subset of the trademark, it is not an exact match and it's also a common set of terms that can be used by several industries such as pilots, aircraft, sports equipment, shoes, fashion, small appliances, and many others. As a result we don't believe the domain is covered by the complainant's trademark.
As always we are willing to discuss the domain with the complainant and try to come to an agreement on a sales price, however we don't recognize any claim for the domain. Please be advised at this time Mr. [redacted] is not currently a customer of HugeDomains, this is dispute over rights and ownership of the domain. If Mr. [redacted] wants to challenge us for the domain he can follow the UDRP process as listed by ICANN. https://www.icann.org/resources/pages/help/dndr/udrp-en

Initial Business Response /* (1000, 6, 2015/09/28) */
Since Mr. [redacted] didn't specify the domain name under dispute, it's difficult for us to find the records of our conversations. We did try to search our records based on his phone number and email provided in the complaint and haven't found...

any history of negotiations, but if Mr. [redacted] can provide us with the domain name under dispute we can refine our research and provide a more concise response.
HugeDomains.com is an aftermarket reseller of domains, and all of the domains we acquire are domains that have become publicly available after going through the domain lifecycle as specified by ICANN. Every domain name that is registered, has to be renewed with the registrar every year. Although we can't speak directly to a registrar's practices, we do know that most registrars try to automate this process as much as possible by renewing the domain on its anniversary date and sending automated reminders and notifications to the domain owner. If the registrar can't automatically renew the domain they will attempt to send an email to the email address the registrar has on file further notifying the owner that their domain registration has expired and they need to take steps to renew their domain. In most cases of a failed notification it's because the owner's billing information or email address has changed and the owner has failed to update their information with their registrar and so the automatic notifications don't reach the owner. In a smaller percentage of cases the emails are filtered by the owners spam settings.
As part of the domain lifecycle, after a domain has expired, the owner has 30 days to renew a domain. After the renewal period there is a redemption period of 15 - 45 days determined by the registrar in which the owner can still recover their domain, but there are additional costs to redeem a domain. If the redemption period ends and the owner still hasn't recovered their domain it is then returned to the regulatory agencies and after a five day waiting period the domain is made publicly available where any individual or company can reregister the domain and take ownership of it.
Hugedomains.com acquires all of our domains through this process. Based on the customer's complaint it appears that Mr. [redacted] contacted HugeDomains to ask if we would work with him to recover his domain. Further, based on his response, we agreed to work with Mr. [redacted] and offered a greatly reduced the price for the domain. Unfortunately, the price we offered to him was not the price Mr. [redacted] wished to pay for this domain.
At this point in time we don't have anything more to offer Mr. [redacted]. We are willing to sell the domain to him for the offered price, but we will not be meeting his counter-offer. If he feels this is unacceptable and believes he has stronger rights to the domain he can file a Domain-Name Dispute Resolution Policy (UDRP) complaint as set forth by the Internet Corporation for Assigned Names and Numbers (ICANN) and send the issue to arbitration to dispute ownership of the domain name. The steps for filing a UDRP are detailed here: [redacted]
Please note Mr. [redacted] is not currently a customer of HugeDomains this complaint is regarding pricing and ownership of a domain and we believe it falls outside the purview of the Revdex.com.
Initial Consumer Rebuttal /* (3000, 8, 2015/10/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The domain in question is
[redacted]
I think your price is exorbitantly high, knowing what the domain cost you to acquire, and knowing that your business doesn't have lots of overhead, and knowing that you have no interest in ever using the domain. If my offer is too low, make a counter-offer. Or better yet, see what the market will bear and put the domain up for auction. That would be reasonable.
[redacted]
Final Business Response /* (4000, 14, 2015/10/12) */
We'd like to thank Mr. [redacted] for his suggestion, however we are going to decline his request.
We have provided Mr. [redacted] with several options to re-acquire the domain. If it's his decision to reject those options then we will consider the matter closed.
Final Consumer Response /* (4200, 16, 2015/10/16) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Seems it would be a better business decision to actually sell the domain rather than never recoup their cost of $20.00 or less that they spent to acquire the domain.

Initial Business Response /* (1000, 6, 2015/09/10) */
Mr. [redacted] purchased the domain from HugeDomains before filing this complaint, so ownership of the domain is no longer in contention as he is now the current owner of the domain. Mr. [redacted] main complaint beyond ownership is disagreement with...

the language our team uses in our communications, which should be disregarded by the Revdex.com.
In specific during email negotiations Mr. [redacted] emailed us asking "What basis or analytics do you use to arbitrarily upcharge a domain when domains tend to go for around $14." HugeDomains responded "There is a rather intricate science to domain names and their market values." This is true and accurate, and our company does not publish the exact criteria we use to price a domain name, similar to how a home owner is not required to justify the asking price of a home they have listed for sale. But in a final email to us after filing the Revdex.com complaint Mr. [redacted] was put off by our use of the term "intricate science."
Mr. [redacted] clearly understood the value of this domain name as in his final email to us, after he purchased the domain name he stated "Granted, my company can afford the cost of the domain, we were even ready to pay the $2,400.00 cost that [redacted] was charging us".
In the final email to us after buying the domain name, Mr. [redacted] stated he did not like our use of the wording "versatile usage" when discussing the sale of this domain name as well. Again, our team responded to Mr. [redacted] questions of why we priced the domain name the way we did and responded "Our Research Team has spent an extensive amount of time researching the market value of domains based upon the relevant market factors including staying competitive in our field. Things like marketability, versatile usage, and the like are taken into consideration with our pricing."
Given Mr. [redacted] bought the domain name out of his own free will, and at a mutually agreed upon price, and especially having sent an email to us stating "we were even ready to pay the $2,400.00 cost that [redacted] was charging us" there should be no disagreement about the price or sales practice issues.
Should Mr. [redacted] want a refund for the domain name and not wish to use the domain, and pursue a UDRP action as he proposes in his complaint, we would be more than willing to accommodate and ask that he contact us directly for a return. If Mr. [redacted] is not willing to make a return and file a UDRP over this domain name, his complaints about the [redacted] should not apply to the Revdex.com, as the [redacted] and [redacted] is a specific process for handling allegations of cybersquatting, for which we more than willing to discuss with Mr. [redacted]
Initial Consumer Rebuttal /* (3000, 8, 2015/09/15) */
(The consumer indicated he/she DID NOT accept the response from the business.)
They choose to misquote me and only pull out particular excerpts from the email. They also say that I paid AFTER making the complaint. Which is not true, considering that the complaint was made two days prior. The only reason we purchased the domain at the price agreed upon was to avoid them from changing their mind. They also failed to properly explain to me the criteria in which they decided to use to put someones domain at such an exorbitant price. I asked them an array of questions in regards to this and their analytics and they have yet to respond to me. It's been a week.
As a consumer, of course I have the right to know why something that has apparent legitimate algorithms is costing me a pretty penny. It is nothing like the price of a home. That has an emotional factor in play. You cannot compare the two. You claim to have an intricate science to it. How can a company justify buying a domain that is $14 and then marking it up to $2,000.00. What algorithm would do such a thing? It is an absolutely horrible business practice if that is the case.
Final Business Response /* (4000, 10, 2015/09/16) */
Upon further review of the history we do see that Mr. [redacted] filed the complaint prior to purchasing the domain, but the domain purchase occurred prior to HugeDomains.com receiving the notice of the complaint from the Revdex.com. This along with the follow-up email caused our confusion. At this time we consider the matter resolved as the domain is now in Mr. [redacted] position and we see no further need to continue the conversation.
As for Mr. [redacted] request that we reveal how we price our domains, we will politely decline further comment. We are under no obligation to reveal our internal working models or our pricing structure to any customer. If Mr. [redacted] believes he was over charged he is free to return the domain for a full refund under our 30-day money back guarantee.