Intertech Construction Corporation

I apologize if you have in the past had issues with Horizon Products. I will be more than happy to help with a return authorization if you contact me directly via email or phone ###-###-#### or [redacted]

I had the pleasure speaking with Austin and assured him if he has any issues with my company to call me direct. I have spoken to his sales representative and made it clear that no future orders will be shipped.

[redacted] already returned the product and Horizon waived the shipping fee, so I am not exactly sure why he feels a need write a complaint.  [redacted] was very rude and repeatly tried to slander my company. Once a conversation is no longer professional as said before I will no longer try to resolve. The...

invoice has a zero balance and has been closed.

Should the customer receive any more unwanted calls please contact me direct I will handle ###-###-#### [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,

[A default letter is provided here which indicates your acceptance of the business's...

response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and while the business response is a complete lie they did fax me a return address finally and I returned the product AT MY EXPENSE for an item that WE NEVER ORDERED.  Since the business stated that the invoice is at a zero balance and they'll cease their scam on us then I'm fine with the "resolution". Regards, [redacted]

I apologize David is having a hard time to reaching out but he was told every time he called I will get back to him. I was on vacation the previous week and have been catching up on previous task. It's amazing that David has so much time, and can write a complaint and not know the facts. I will...

be more than happy to prove this sale was made and allow him listen to the audio. He was told by the receptionist that I will call him back as soon as possible. I will make arrangements to call David Friday. He may also call me direct ###-###-####. Clearly this is a misunderstanding.