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J & J Towing & Recovery, Inc.

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J & J Towing & Recovery, Inc. Reviews (2)

great service. wouldnt rely on anyone else.

I recently had my car towed out of the ditch by J&J. I called before I had them come out to find out what they charge. The lady told me $70. Ok, sounded reasonable. She said he'd be there in the hour. Ended up being a hour and a half and $131.38 to tow it out.

I called J&J when I got home and looked at my bill. I didn't have to sign anything and it was freezing out so I assumed it was $70 and didn't look til I got home. The lady that answered said she didn't know why it was so much, that she would talk to [redacted] the owner, and call me back. I never received a call back. Called the next day and was told that [redacted] would call me back later that day, that he was busy out on calls. Never called me back. I called again the next day and finally talked to [redacted] in which he began to tell me why it was so much. "The way my car was in the ditch". Huh? It wasn't even fully in. That's all he said then handed the phone back to the lady that answers the phone. She told me he had to leave on a call. What? At this time I'm pretty angry and started saying how this is wrong, how if I knew it was going to be that much I would of went someplace cheaper and she then hung up on me.

I would love to get my bill down. $70 is a big difference from $131.

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Description: Towing - Automotive

Address: N77 W31144 Hartman Ct. #F, Hartland, Wisconsin, United States, 53029

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