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J & J Appliances

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J & J Appliances Reviews (2)

BEWARE - Complete RIP OFFThe person's name who came to provide service is [redacted] from J&J Appliance. My wife called him up and explained that our washer had something stuck within the drum. She checked w/him whether he had experience fixing that kind of issue on a [redacted] Washer. And he said yes. He came in about 45 minutes and the only thing he did was opened the top of the washer and ran the wash cycle for about 5 minutes and said I cannot remove what's stuck inside the Drum and asked me to pay him $60. There is no were on his [redacted] advertisement he has mentioned that he is going to charge $60 to come out and just charge us without troubleshooting the washer and spending sufficient amount of time before coming to a conclusion that he can't fix it. He literally spent just not more than 5 minutes and took away $60 and left. I had performed the initial diagnostic by myself in the morning by opening the top and checking that there was no way for me to remove this thing without opening the machine further. And that was the whole point of calling someone to fix it. He claims to be providing repair service for 15 years. With that level of experience he should have instead just told me over the phone, that he will not be able to remove what's stuck inside without having to completely open up the whole machine. Instead he just ripped us off by charging $60 for opening the lid and without performing any further troubleshooting. Completely dishonest business practice. I would never recommend his service to anyone. Here is the link to his advertisement on [redacted] for reference. http:// raleigh.[redacted]Desired SettlementI would like him to refund our money back. He can charge for his gas expense to come out from Raleigh which shouldn't cost him more than $5-$10 including the toll. But $60 for 5 mins of opening the top and saying there is no way he could take out what's stuck inside the drum is a complete rip-off.

These guys dabble and are not even familiar with appliances and overcharged compared to stated ad. These guys came out and played around with my fridge and told me what it could be. The one guy had never even seen an [redacted] fridge. I was so tired from working that I really wanted to get them out of my house so I wrote the check after fussing. I placed a stop on check and called him and told him that I would pay 60 per after ad, but that he tried to cheat me. He cashed the check anyway after that. My check was $107. I have never felt so violated in my life./////Desired SettlementRefund. They should stop cheating people and find honest work /////

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Description: Small Appliance Repair Shops

Address: 3529 Dechart Ln, Raleigh, North Carolina, United States, 27616-8791

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