J K M R, L L C

On 02/17/2014 I sent by UPS three packages. One of them that contained a fire place glass screen came one week later in a damages stage. The original box in which it was received from the merchant had a piercing hole and the glass on the screen in one corner was damaged. The following day after the receipt of that damaged item that was evaluated at $ 500 and the shipping paid at $ 175 (February 25, received February 24, 2014) I reported the damaged to the store from which it was dispatched to Portland Oregon. I was told to keep the package which I immediately conveyed to my daughter. Today, March 10, 2014 I was informed that the UPS declined to take responsibility for the damaged allegedly on the premise that there was insufficient package (which was not true because the item was sent in original package and nobody told us that the package was insufficient.