Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. I am rejecting this response because J&L is contradicting himself. He first says I did my own glass work then says I had a company do the job.I bought my vehicle back to him a half a dozen times and yet he never corrected his mistakes. He refused to correct his mistakes when I brought it in there. He gave several different reasons why he didn't correct the issues. We did agree at first to get a refund on the glass as well as one of his employees would come down to fix the interior and take the seats back with him for repair. But then he sent us a letter that states a refund and nothing else. That's not what we agreed upon. I called several people to get quotes on how much it would be to repair his mistakes and finish the job. I tried to contact him several times after I received the letter. When he finally contacted me back I stated to him that I had people come by and give me quotes on the job. I told him he can pay me to have someone else correct the issues or honor his first agreement. He then stated he rather pay me and not deal with me anymore. He will call me back the next day and confirm it. I never received a call back from him till this day. That is why we are dealing with this now.
Regards,
[redacted]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. I am rejecting this response because J&L is contradicting himself. He first says I did my own glass work then says I had a company do the job.I bought my vehicle back to him a half a dozen times and yet he never corrected his mistakes. He refused to correct his mistakes when I brought it in there. He gave several different reasons why he didn't correct the issues. We did agree at first to get a refund on the glass as well as one of his employees would come down to fix the interior and take the seats back with him for repair. But then he sent us a letter that states a refund and nothing else. That's not what we agreed upon. I called several people to get quotes on how much it would be to repair his mistakes and finish the job. I tried to contact him several times after I received the letter. When he finally contacted me back I stated to him that I had people come by and give me quotes on the job. I told him he can pay me to have someone else correct the issues or honor his first agreement. He then stated he rather pay me and not deal with me anymore. He will call me back the next day and confirm it. I never received a call back from him till this day. That is why we are dealing with this now.
Regards,
[redacted]