Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Unique Motor Sports was informed just a few a days after the transaction date of June *, that: (1) I was no longer interested in the used car, (2) issue a refund of the $500. Unique Motor Sports was given adequate notice within just a few days of the initial transaction. The customer's responsibility ends there. It is the merchant's responsibility to ensure they are not keeping deposits. It is not my responsibility to ensure this dealership has adequate managerial oversight to assure deposits are refunded when a car is sold to another customer. The "too much time has passed" argument is a typical unethical business response with no legal basis. This is simply theft
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
The customer never requested a refund because car was sold In fact, car was sold at the end of July We will not be able to refund deposit because customer never contacted us within adequate time that he did not want the car
[redacted] left a deposit for a Celica in June 2015 so that we could hold the car. We never heard from him again until March 2015. We will not refund being that so much time has passed.John K[redacted], Owner ###-###-####
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Unique Motor Sports was informed just a few a days after the transaction date of June *, that: (1) I was no longer interested in the used car, (2) issue a refund of the $500. Unique Motor Sports was given adequate notice within just a few days of the initial transaction. The customer's responsibility ends there. It is the merchant's responsibility to ensure they are not keeping deposits. It is not my responsibility to ensure this dealership has adequate managerial oversight to assure deposits are refunded when a car is sold to another customer. The "too much time has passed" argument is a typical unethical business response with no legal basis. This is simply theft
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
The customer never requested a refund because car was sold In fact, car was sold at the end of July We will not be able to refund deposit because customer never contacted us within adequate time that he did not want the car
[redacted] left a deposit for a Celica in June 2015 so that we could hold the car. We never heard from him again until March 2015. We will not refund being that so much time has passed.John K[redacted], Owner ###-###-####