J Romero Roof Repairs

Review: I had Luis [redacted] do a roof repair for me. I paid him $600 dollars in cash. I also verified that he would come back out to follow up after the next rain to make sure it was done correctly. The roof leak is now worse than ever and I cannot get Mr [redacted] to come and make it right. We have scheduled 5 separate appointments, all of which he has blown off, costing me time and money waiting for him. His voicemail is currently full, I have not heard from him. At our last discussion I simply asked him to refund my money, as I have been forced to make other arrangements.Desired Settlement: I simply want my $600 dollars in cash to be refunded to me. the job was not completed, and actually whatever he did exacerbated the leak.

We hired [redacted] giving him pictures taken from a inspection report to sell my home. I trusted him to complete the work. Re-inspection of roof showed repairs were not complete. His excuse was he missed tiles and ran out of rolled roofing (elastomer). He went back only to tell us he didn't have tiles and would complete roof later. He never returned calls or completed the roof. He is unreliable and does not work with integrity. Unless you can go up on the roof watching his workmanship and know about roofs this is not the company to go with.

I contracted with this company (Luis R[redacted]) in March 2015 to install new underlayment in several parts of my tile roof that were leaking. The work was done but the first time it rained two new places that Mr. R[redacted] had fixed were found to be leaking. I contacted Mr. R[redacted] by phone and he agreed to come out and fix both roof areas that he had repaired that were now leaking. He never came out, called back or fixed the leaks. I have since had to hire a new roofing company to redo all the work that Mr. R[redacted] had done.

I trusted this man and paid him in full to do a new roof for me, everything was great until it rained, my family room leaked all over, this is the flat roof section of the house, I called him on it, he said he would fix it, but he had no money, now I am stuck with paying another roofer to fix what I already paid for. He never gave me any receipt, or paperwork, claiming his labor charge, so I guess he does not claim this income. This is not acceptable, I am outraged that I found him thru the Revdex.com, if I cannot trust them, who do you trust?