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J V Landscaping

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Review: J.V. Landscaping installed landscaping for me and gave me written notice that "All plants are guaranteed for one year after planted." When the landscaping was initially installed, the job was partially done when the company didn't show for a few weeks. I left many phone messages with no response and I finally had to phone the owner at his home for him to return to my house and continue working on my job. After the landscaping was finally installed, I cared for all the plants meticulously as the owner of the company had instructed. One of the Norway Spruce trees died within a few months. I attempted to notify the company but had no response to countless phone messages left over multiple months. Finally, I again had to call the owner at home, after which he came and replace my tree the same week. I continued to care for the landscaping as the owner instructed but unfortunately, the replacement Norway Spruce tree also died less than one year after the landscaping was initially installed. I notified the owner and he said he would replace this second tree. A few months went by where I was unable to contact anyone at the company despite leaving numerous telephone messages that received no response. The owner finally answered a phone call of mine and he said he had a new Norway Spruce tree that he was planning to install at my house in the next few days. However, he did not show at my house and I continued to attempt contacting him for a couple months with none of my phone messages being returned. The owner finally answered my phone call about 2 months after he failed to show at my house and when I introduced myself, the phone call suddenly ended and all I heard was a dial tone. I phoned the owner multiple times later that day and also left messages but none have been returned. I never received the replacement Norway Spruce that the owner said he would install at my house.Desired Settlement: I am requesting a refund for the money I paid for the Norway Spruce with the one year guarantee that was not honored. This amount is $238.05.

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Description: Landscape Contractors, Hydroseeding, Landscape & Yard Clean-Up, Landscape Contractors - Commercial, Landscape Designers, Lawn Maintenance, Sod & Sodding Service, Tree Service, Tree Service - Pruning, Tree Service - Transplant, Drainage Contractors, Hardscapes, Patio Design, Patio Builder, Mulches, Stone Setting, Stone Setting - Interlocking Pavers, Lawn & Tree Care, Lawn Installation Service, Contractors - Retaining Wall, Landscape Architects, Landscape Architectural Services (NAICS: 541320)

Address: 6173 Avocet Ct, Dublin, Ohio, United States, 43017-9514

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