Jackson Hewitt Inc.

Dear *** ***: I apologize for any dissatisfaction you have experienced with our Business located in Lower ManhattanThe person mentioned in your complaint is a Seasonal
Contractor that does not currently work for our CompanyHowever, we have year-around Staff that is available to assist you with the completion of the IT-FormPlease contact our Lower Manhattan Office at ###-###-#### for assistanceWe look forward to working with you to resolve the subject complaintThanks

Revdex.com:At this time, I have not been contacted by Jackson Hewitt Inc. regarding complaint ID [redacted].Sincerely,
[redacted]

Dear [redacted]: I apologize for any dissatisfaction you have experienced with our Business located in Lower Manhattan. The person mentioned in your complaint is a Seasonal Contractor that does not currently work for our Company. However, we have year-around Staff that is available to assist you...

with the completion of the IT-280 Form. Please contact our Lower Manhattan Office at ###-###-#### for assistance. We look forward to working with you to resolve the subject complaint. Thanks.

Review: I filed a federal and state tax return with this business. I received the federal return, from which they took their preparation fee, but I did not receive my state return. I filed in January, it is now nearly July. I have called and visited the location numerous times asking where my return is and I am only told that it takes a while or to look up my refund status on the New York State Taxation and Finance website. I have also done this and all it tells me is they have no information. Which leads me to believe my state return was never filed.Desired Settlement: I would like the full amount of my refund, minus the advance I recieved when I filed of course($200.00) And an explanation as to why my return was handled so shoddily.

Consumer

Response:

At this time, I have not been contacted by Jackson Hewitt Inc. regarding complaint ID [redacted].Sincerely,