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Jackson Towing and Recovery

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Jackson Towing and Recovery Reviews (4)

my vehicle was broke down and a friend of mine which worked for als auto repair promised to fix it obviously it never got fixed and it was placed in storage with [redacted] towing and recovery which I had no knowledge of and now when I inquire about my vehicle Im being told that I have to pay $40 for the last 60 days when I had no idea my vehicle was even stored with this company. I have tried resolving this issue with the owner [redacted] and has been given the run around and every time I call I get his very unprofessional brother on the phone. I want my vehicle released frm this place and the person that stored it there which is one of [redacted] employee's should be responsible for the storage being as though he put it there without my knowledge or consent. I will more than likely be taking this issue to court but we will see.

Review: My vehicle was allegedly towed at 4:56 am on 07/07/2014. I was given the run around when I called to get the address where my car was taken and had to call several times before I was given the right information. The employee informed me the fees would be $125.00 and when I returned the $125.00 fee was wrote over and replaced with a fee of $150.00 which is clearly visible on my receipt. I would like the over charge of the $25.00 to be refunded to me. I felt the employee was doing something underhanded because he tried to tell me a irrelevant story about his family. He also referenced the fact I was from out of town and he was hoping I did not come to get my vehicle.Desired Settlement: I would like a refund of the over payment and an apology.

my vehicle was broke down and a friend of mine which worked for als auto repair promised to fix it obviously it never got fixed and it was placed in storage with [redacted] towing and recovery which I had no knowledge of and now when I inquire about my vehicle Im being told that I have to pay $40 for the last 60 days when I had no idea my vehicle was even stored with this company. I have tried resolving this issue with the owner [redacted] and has been given the run around and every time I call I get his very unprofessional brother on the phone. I want my vehicle released frm this place and the person that stored it there which is one of [redacted] employee's should be responsible for the storage being as though he put it there without my knowledge or consent. I will more than likely be taking this issue to court but we will see.

Thank you for all your help. Great company to work with.

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Description: Towing - Automotive, Motor Vehicle Towing (NAICS: 488410)

Address: 401 W Nine Mile Rd, Highland Spgs, Virginia, United States, 23075

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