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J&J Tax Services Reviews (1)

Review: I used Mr. J[redacted]s tax services early in 2014. He was extremely unprofessional and lacked common customer service etiquette. After several email exchanges, in which I simply asked for a better understanding of my personal tax situation Mr. J[redacted] stopped replying. He filed my returns with a wrong EIN delaying my returns, at that time he verbally apologized to my partner and offered a refund of the preparation fees. When I attempted to follow up on this conversation Mr. J[redacted] refused to reply to my emails.

I requested a copy of my return in September 2014 and Mr. J[redacted] has failed to provide a copy of my return. He has not responded to my request via email and has not provided the return.Desired Settlement: I would like a refund of the tax preparation fee, a copy of my return as requested and an apology for poor service.

Business

Response:

Good evening. I am responding to the complaint filed by [redacted]. The copy of the emaIl from [redacted] will pretty much clear up any discrepancies included in [redacted]'s complaint. It is federal law that each person who has their return prepared by a paid professional should receive a tax return signed by both the preparer and the tax payer. This was done according to 26 U.S.C § 6107. [redacted] received a copy of her tax return at the time of filing after signing it. According to the email she sent, she moved and could not locate the return I gave her. [redacted] sent this email 10 days ago so I cannot understand the allegation that I did not give her a copy of her return and her request for refund. Unfortunately a refund will not be given to [redacted] per her request. If [redacted] would like a copy of her tax return she can feel free to contact the Internal Revenue Service. The fee for furnishing her a copy of her return is $56. If she would like to have J&J Tax Service furnish a copy of her signed tax return the fee is $25 in cash. I hope that this information will resolve this issue and that this matter be closed.

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Description: Tax Return Preparation, Tax Reporting Service

Address: 17205 Summerwood Lane, Accokeek, Maryland, United States, 20607

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www.jandjtaxservice.com

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Shady, yet now dead: once upon a time this website was reported to be associated with J&J Tax Services, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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