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Japanese Kitchen

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Japanese Kitchen Reviews (1)

Review: I took a guest to this restaurant for Christmas. I had a [redacted] voucher. I had been to this restaurant before and I was pleased which is the only reason I took a guest there. There were only a handful of people in the restaurant for dinner but we waited 1.5 hours for our food. Our waitress was talking on the phone as she served us. The sushi was fine - the hitachi didn't seem fully cooked. When we inquired about it we were told that is the way it is supposed to be. Our scallops were raw. We became violently ill for days after our visit. We got food poisoning. I didn't make a fuss when I was in the restaurant because I had a guest. I would have left a modest tip to the waitress on the phone but was told that because I used [redacted] I was forced to leave an 18% gratuity. I have called 6 times and stopped by one time. The manager/owner was never available. I was asked to explain the problem each time - I did and I told them that I want a refund. The Sushi Chef took my credit card information and said that he would have the manger refund me but they haven't and the manager/owner has never returned my call. Now my credit card info is floating around this restaurant.Desired Settlement: I demand a full refund. I would like to avoid a lawsuit.

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Description: Restaurants

Address: 516 Fort Evans Road, Leesburg, Virginia, United States, 20176

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Web:

www.borurestaurants.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Japanese Kitchen, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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