Jason C. Stoner DDS, MS / Dan Murphy DMD, MS Reviews (1)
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Jason C. Stoner DDS, MS / Dan Murphy DMD, MS Rating
Description: Dentist - Periodontist
Address: 5152 Blazer Parkway, Dublin, Ohio, United States, 43017
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My current dentist was on leave and [redacted] filled in for him. During my 6 month check up she recommended that I needed a deep cleaning (not 100% sure of the terminology) and recommended to setup an appointment with her office since my current dentist does not offer this service. Schedule the appointment for Nov. 13th. Upon my arrival I was informed that I need to pay for the service upfront ($315 dollars) and I will be reimbursed via my dental insurance company. I questioned why I had to pay upfront (I never had to pay upfront for general dental services); I was assured by the associate that my claim would be submitted and receive full reimbursement within a few weeks. After several months of follow calls I finally received a check from [redacted] for $52. I was expecting to be fully reimbursed. I feel I was cheated and money stolen from me. The process of collecting money upfront from the customer is unheard of; they do it because they don't want to negotiate with the Insurance companies and the customer has to pay the full amount.