Jason Robert's, Inc. Reviews (2)
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Jason Robert's, Inc. Rating
Description: Concrete Patching Compounds, Concrete Products, Contractor - Decorative & Specialty Concrete, Concrete Contractors, Mason Contractors, Concrete - Stamped & Decorative, Poured Concrete Foundation and Structure Contractors (NAICS: 238110)
Address: 114 Cascade Blvd, Milford, Connecticut, United States, 06460
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[redacted] Contract
On or about July 13, 2015 [redacted] called the
office of Jason Robert's Inc. and requested a price on...
Stamp
Concrete totaling up to 279 sq ft, He also wanted Jason Robert's Inc to
remove an existing walkway with bricks and concrete aprox 274 Sq.Ft. Based
on a plan that [redacted] submited and photos.
On 8/8/2015 [redacted] signed a contract stating the scope of work and the
price based on a plan he submitted to us with an installation date to be
installed the week of August 31,2015,a detail letter was sent to [redacted] detailing the date and a 2 nd payment due at that time. Our installation department repeatedly
attempted to install on that date only for [redacted] to wanting to change the
scope of the work and stated that he would get back to us.
We hadn’t heard from him until Aug 27th when we
sent him an email stating we had him on the schedule for Monday the 31st
and I needed to get a check from him for the start payment.
He then called us to tell me that he didn’t want to go
through with the contract as stated and that he really only wanted to have the
bricks removed anyway.
At that time we had already purchased the material to start
the job.
When he decided not to go through with the job I spoke to
him about other options.
I sent him an email outlining 2 other options on the 31st of
August. One was to remove up to 350
Sq.Ft. of his old brick walkway & step at a cost of $3,800.00 plus CT State
Tax. The other was to remove everything
and install up to 350 Sq.Ft. of new concrete with a broom finish for $6,862.50
plus CT State Tax. If he wanted to
color wash the concrete that would be an additional charge.
On September 3rd he responded to my email and
stated that he was traveling and that he would roll this around and get back to
me early in the following week.
On September 4th we responded thank you and have
a nice weekend as well.
That was the last time we heard from him until the Revdex.com
notice on December 29, 2015.
There was no repetition of asking for the deposit between September
until now. Further, We gave him
options, which were far below the original quote, and we even gave him a price
on removing the brick, which was his original intention and never heard back from him.
In Conclusion;
Jason Robert's Inc has bent over backwards to accommodate
Mr. [redacted] and spent a tremendous amount of time and expense on his
project, Jason Robert's Inc has a legal and binding contract for both parties
to adhere to, at this point [redacted] has breached his contractual agreement
and Jason Robert's inc. and has created a hardship JRI is due the cost of the
contract under the contractual terms that [redacted] signed, Jason Robert's
Inc was ready and willing to perform under that contract had ordered materials
and reserved the construction date for him, [redacted] did not perform his
part of the contract by allowing Jason Robert's Inc to full fill the contract.
Mr. [redacted] thinks the contract should only be one sided and he does not
have to adhere to the contractual terms.
Jason Robert's Inc has retained his deposit as liquidated
damages to the contract and will issue a 1/2 the contract deposit will be
credit to Mr. [redacted] towards any future contracted work should he decide.
Should the Revdex.com want any further information on the complaint
along with supporting documentation and back up we will gladly supply it for
the record, Jason Robert's Inc adhere rigorously to Revdex.com Ethics and policy and
will always reach for the Highest Standards to satisfy its customer's, but in
some case no matter what you do they are not going to be satisfied.
Review: I had Jason Roberts, Inc. provide a competitive bid for a new poured concrete front walk. At first look their bid was complete, thorough and competitively priced. I chose them for the job and placed a 10% down payment, which was about $850. When I re-examined the bid as the start date approached I realized that they total surface area of their bid was really low. They charge a per square foot amount for any overage. Based on my measurements and other contractor measurements, the overage would have been significant and would have increased the price to complete the job by about 30%. I tried in good faith to renegotiate the job. They came and remeasured and confirmed that the total surface area was about 30% more than originally. Based on the new cost to complete the walk I decided I did not want to proceed with the job. I repeatedly asked for my deposit back and they refused, despite being told they would refund the money when I first mentioned the huge error in the bid. I believe they were negligent in estimating the job and should refund the down payment.Desired Settlement: Refund my down payment!
Business
Response:
[redacted] Contract
On or about July 13, 2015 [redacted] called the
office of Jason Robert's Inc. and requested a price on Stamp
Concrete totaling up to 279 sq ft, He also wanted Jason Robert's Inc to
remove an existing walkway with bricks and concrete aprox 274 Sq.Ft. Based
on a plan that [redacted] submited and photos.
On 8/8/2015 [redacted] signed a contract stating the scope of work and the
price based on a plan he submitted to us with an installation date to be
installed the week of August 31,2015,a detail letter was sent to [redacted] detailing the date and a 2 nd payment due at that time. Our installation department repeatedly
attempted to install on that date only for [redacted] to wanting to change the
scope of the work and stated that he would get back to us.
We hadn’t heard from him until Aug 27th when we
sent him an email stating we had him on the schedule for Monday the 31st
and I needed to get a check from him for the start payment.
He then called us to tell me that he didn’t want to go
through with the contract as stated and that he really only wanted to have the
bricks removed anyway.
At that time we had already purchased the material to start
the job.
When he decided not to go through with the job I spoke to
him about other options.
I sent him an email outlining 2 other options on the 31st of
August. One was to remove up to 350
Sq.Ft. of his old brick walkway & step at a cost of $3,800.00 plus CT State
Tax. The other was to remove everything
and install up to 350 Sq.Ft. of new concrete with a broom finish for $6,862.50
plus CT State Tax. If he wanted to
color wash the concrete that would be an additional charge.
On September 3rd he responded to my email and
stated that he was traveling and that he would roll this around and get back to
me early in the following week.
On September 4th we responded thank you and have
a nice weekend as well.
That was the last time we heard from him until the Revdex.com
notice on December 29, 2015.
There was no repetition of asking for the deposit between September
until now. Further, We gave him
options, which were far below the original quote, and we even gave him a price
on removing the brick, which was his original intention and never heard back from him.
In Conclusion;
Jason Robert's Inc has bent over backwards to accommodate
Mr. [redacted] and spent a tremendous amount of time and expense on his
project, Jason Robert's Inc has a legal and binding contract for both parties
to adhere to, at this point [redacted] has breached his contractual agreement
and Jason Robert's inc. and has created a hardship JRI is due the cost of the
contract under the contractual terms that [redacted] signed, Jason Robert's
Inc was ready and willing to perform under that contract had ordered materials
and reserved the construction date for him, [redacted] did not perform his
part of the contract by allowing Jason Robert's Inc to full fill the contract.
Mr. [redacted] thinks the contract should only be one sided and he does not
have to adhere to the contractual terms.
Jason Robert's Inc has retained his deposit as liquidated
damages to the contract and will issue a 1/2 the contract deposit will be
credit to Mr. [redacted] towards any future contracted work should he decide.
Should the Revdex.com want any further information on the complaint
along with supporting documentation and back up we will gladly supply it for
the record, Jason Robert's Inc adhere rigorously to Revdex.com Ethics and policy and
will always reach for the Highest Standards to satisfy its customer's, but in
some case no matter what you do they are not going to be satisfied.