JB Air Conditioning

Classic Construction was contacted by [redacted] and dispatched to the customer’s house with the customer’s permissionThese employees were pulled off a job to temporarily secure this customers roof so that no further damage would occurAs is standard practice Classic Construction has charged for travel time to and from the customer’s home since the employees were already on a job workingClassic Construction does not determine the price of these repairs, the handling Insurance Company tells Classic Construction what they will payThis issue has been going on for several months now and left Classic no choice but to take the actions we haveThis issue has now been escalated to a manager at [redacted] who is working on resolving this issueWhat this customer is also leaving out is that Classic Construction completed an additional estimate to replace their roof and this too was approved by the insurance companyHowever once the customer received the check per Classic estimate, decided that they would like to shop around for a cheaper priceAs well as complain about the temporary repair invoiceThank you, [redacted] ***Classic Construction Company