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JBG Rosenfeld Retail Properties

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JBG Rosenfeld Retail Properties Reviews (1)

Review: My vehicle was towed at: [redacted] VA [redacted]. My vehicle was towed by [redacted] towing company because they said that I was overnight parking my vehicle. I attempted to resolve the issue with the towing company, but they said that they are just doing their job and if I want to resolve the issue then I have to contact the management company. I have a receipt from [redacted] , which is open 24hrs, and the copy of my receipt from [redacted] towing company. The times that I purchased from [redacted] and the time that I picked up my car from the towing company clearly demonstrate that I was a patron at one of the stores and that I was not overnight parking my vehicle.

I am a frequent customer at other business on this property: [redacted], [redacted], and [redacted]. When I was in the cab ride the cab driver said that other customers have stated that [redacted] Towing company has done the same thing to them at this location.

I contacted JBG Rosenfeld Retail Properties and they said that they have sign posted that say if a vehicle is left unattended then they will tow a vehicle because the parking is for patrons at the facility.

The only towing sign that references why a person will be towed is located on the back side of the building, and it it hard to see. If a customer enters the parking lot from the most frequently used entrances they will not see a sign. Furthermore the sign states: "Private property customer parking only no for sale commuter/ overnight parking all violators will be towed at owners expense."

I have an issue with my vehicle being towed from this facility, because I was a patron at one of the shops and my vehicle was towed shortly after shopping at the facility. The sign posted by the company does not say that customers have to remove there cars within a given time after shopping at the property. My car was towed approximately 3 minutes after shopping at the [redacted].

JBGR properties has also chosen to contract [redacted] Towing company, which has an F rating with the Revdex.com and over 42 complaints filed against them.

I have filed a complaint with the Revdex.com against [redacted] Towing. The complaint number is: [redacted].Desired Settlement: I would like my money refunded to me and I believe that your company should investigate the issue with [redacted] Towing company. Furthermore, the company should post signs were patrons can see them and they should post a sign that is consistent with the actions that are actually taken on the property. If customers should remove their vehicles minutes after shopping on the facility then they should state that on the sign.

I would also like a written apology from [redacted] Towing and JBGR properties.

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Description: Real Estate

Address: 7101 Wisconsin Ave  Ste 111, Bethesda, Maryland, United States, 20814


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