JC's Auto Repair

Business states that the parts have been delivered and are currently at the machine shop. Once they receive them they will be able to complete and address pending repairs. Business has informed the consumer of this.

Review: I was referred to this auto repair place by my cousin. I called the business owner [redacted] I was extremly detailed on what I wanted. I told him, "I have a 2001 4runner that's overheating I do not have or want to spend much to repair since I don't even know what exactly is the problem would it be possible for you to do a free diagnosis and tell me exactly how much money I would spend so that I can then think about it and see if its even convinient and affordable to me". [redacted] said yes I would only have to pay $130.00 on the tow to Modesto from Tracy. He called me the next day told me cat converters were bad and it was lefthead gasket that was the problem since he would open the motor might as well change water pump,timing belt and oz sensor. Total with parts and labor 1500. I thought about it for 3 days asked my mom if I could borrow money, she said yes. I called him back he said he would need $850.00 for parts and truck would be ready in 3 weeks I would give him the remaining 650.00 when I pick truck up. This was 6/23/15. I called him 3 weeks later he said wasnt ready he would need another week. After that week he calls me tells me he needs $120.00 for a battery and truck would be done I told him I would buy my own he drove to my house to pickup new battery. I call him a week later he says truck isn't ready he needs another week. And this has been going on till today every time I call he repeats the same thing. I lost my job I struggle every day because I don't have a car I was expecting back in 3 weeks. I told him in text because he ignores my calls , that I wanted my money and truck back with all parts since he couldn't fix it. He ignored my text and calls from my phone number until I called him from a different number he answered and repeated same lie. "Another week" he has done nothing but lie to me ignore my texts and calls. I don't know what's going on. I'm starting to believe he is maybe doing sneaky stuff. At this point I don't know what to think with all his lies and very odd behavioDesired Settlement: I want the job done right. He said three weeks its been 3 months so I want and need it running ASAP but I don't want him to purposely do a bad job he did guarantee me 6 months warrenty I WANT him to keep his word for once and our deal. If he can not fix my truck I need my truck towed back to where he picked it up from he needs to reimburse me all my money and return my truck exactly how he took it no missing pieces truck only had headcasket problem. No surprises. I'm willing give 1 more month.

Business

Response:

Business states that the parts have been delivered and are currently at the machine shop. Once they receive them they will be able to complete and address pending repairs. Business has informed the consumer of this.