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JD's Automotive Inc

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Reviews JD's Automotive Inc

JD's Automotive Inc Reviews (2)

Review: I have a 2004 Nissan Maxima that this company took in for repair on 3/**/2013. I was told by this company that the estimated damage was around $3,000 but they would do the job for $2,600. I paid them $2,600.00 in cash and handed this monies to [redacted]. I was requested to pay $1,400 upfront for parts, and later another $1,200 when the job was completed. I was recently informed by another mechanic that this company had not peformed the repair that they said they would. I was told that only $1,000 (roughly) of work was done to my vehicle and that numerous parts that should have been replaced were infact never replaced (i have pictures for proof). I was told that the only parts that were replaced were a hood, front bumper, and grill which totals to less than $300 (which leads me to question why the intitial $1,400 was needed). Not to mention that my saftey was in danger because they never reassembled the vehicle correctly. I called the company and I spoke with [redacted] on a recorded line with the permission of [redacted] to explain that the work I paid for was never done and the car was not put back together properly. At the end of our conversation we decided to resolved this matter with [redacted] getting back to me with an honest figure for work performed and a refund for the work that wasn't done. [redacted] nevered returned the call. When contacting him there was always an excuse. I spoke with [redacted] (the owner of the shop) and recently learned that he only recieved $1,500 for the job and claims that he doesn't know anything about the additional $1,100 that was given to [redacted]. This conversation took place on July *, 2013. During this conversation, I informed the two ([redacted] and [redacted]) that I was advised by a very knowledgeable mechanic to accept a refund no less than $1,300. I also made [redacted] aware that I am prepared to file a complaint with the Revdex.com for this matter. He seem to not have cared at all and told me to proceed.Desired Settlement: I would like them to provide me with a full refund, reason being that they failed to comply with the intial smaller refund amount that I requested.

Consumer

Response:

At this time, I have not been contacted by JD's Automotive Inc regarding complaint ID [redacted].

Sincerely,

Review: On June **, 2013 my vehicle was in an accident and was tolled to Jd's Automotive located on [redacted]; where I was guaranteed excellent customer service and car repairs. However, I was greatly disappointed with the results. My vehicle suffered multiple damages on June **,2013 which were supposed to be repaired in timely matter and as of September **, 2013 have still not been completed. The shop agreed with and instructed by the insurance company that as soon as a check was issued and received that it would be repaired within 15 days. In which they failed to abide by the agreement for the vehicle was not ready in 15 days, the electrical board isn't workings, the back seat covers are missing, panels on the doors and windows, it even concurred more damages than what it had due to the vehicle being parked on the street. It was a disgrace, very sloppy and distasteful. My vehicle basically came out worst then what it was when it went in.Desired Settlement: I would like a refund from Jd's automotive located on [redacted] so that my vehicle can be repaired properly. I would also like for Jd's automotive to be investigated.

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Description: AUTO REPAIR & SERVICE

Address: 1481 Blondell Avenue, Bronx, New York, United States, 10461

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