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JDI Contractors

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JDI Contractors Reviews (2)

Review: My husband and I hired JDI Contractors to remodel our kitchen, and as part of the remodel, they had to tile our floors. They started their work on January 14, 2014, and finished most of the remodel by the end of January. On January 30, 2014, we notified them that the grout on the tile floor was cracking. They patched it (a no-no on floors, I have now learned) soon after. On February 14, 2014, we sent them another email letting them know that the grout was cracking, again. Once again, they came to patch it. On March 7, 2014, we again notified JDI Contractors that our grout was cracking. This time, they said they will need to re-grout the entire floor, and wanted to charge us for the service. I reminded them that in their contract, they agreed to "perform all work necessary to complete the project ... to the full satisfaction of said owner," and that I was not fully satisfied with their work. I also reminded them that in their contract, they warrant "all work shall be completed in a good workmanlike manner and in compliance with all building codes and other applicable laws. Any patent defects or other faults which may appear within a twelve (12) months of completion of the the Works due to materials or workmanship not in accordance with this Agreement, shall within a reasonable time after receipt of the Owners' written instruction be made good by the Contractor ... at his own cost." Still, they refused to come out to fix it at their own cost, and ceased communicating with us at that point.Desired Settlement: We either would like our floor installed properly, without cracks on the grout, or we would like a refund of the cost of installing the floor ($400) plus if we need to rip up the floor and buy new tile, we would like the cost of the tile refunded as well ($194.40 + tax).

Review: I hired [redacted] of JDI Contractors to expand my master closet and add a linen closet to my master bedroom. The majority of the work was completed in February 2014. However, she stated that the closet doors were on back order and would be installed at a later date. After repeatedly contacting [redacted] for an update on the doors, she said that the doors would arrive and be installed on April 16th. The day passed without any word from Nicole. On April 21st, [redacted] e-mailed me to say that "I had a tragedy occur in my family, from which I have to move immediately. I'm currently forced to disassemble my company due to this tragedy. During this time, apparently, my assistant dropped the ball in re-ordering the doors. I'll email the door specs for both doors. It will be a direct copy from the original [redacted] Door order complete with pictures, specs and correct exact sizing." In addition, she stated "I will be mailing you a check to refund you the costs of the closet doors (will get exact pricing from your file once back in town) as well as an additional $50 to cover the cost to hire a handyman to fix the carpet patches. I'll certify the check, which I plan to send once I'm back in town by the end of this week. I'll forward the mailing info for the check once sent from the post office." The carpet patches in the master closet were not installed to my satisfaction.The week has now passed, and I have again contacted [redacted] via phone and text to no avail.Desired Settlement: I would like a refund for the cost of the doors that I already paid ($284), as well as the $50 for the carpet patch fix for a total refund of $334. In addition, I would like the copy of the [redacted] door order with pictures, specs, and correct sizing so I can order the doors on my own to complete the project. Finally, I would like JDI to return the copy of the keys to my units that they still have.

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Description: Building Contractors

Address: 6860 Compton Heights Circle, Clifton, Virginia, United States, 20124

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