We ordered Kraftmaid cabinets from Lowe's and sought out multiple bids from contractors to install them. We chose Home Solutions because they said they could start the soonest, and it would take 10-12 days. We are now a month behind schedule because they started a week later than they said they would, and claimed that they didn't have all of the information for the install, so they charged us for extra work, and took their sweet time getting it done. I've been told multiple times that an electrician would be here, only to have them no-show, and not even receive a phone call to let me know plans have changed. I had to push back our countertop and floor installations multiple times because they are so far behind schedule. The entire old ceiling had to be taken out for canned lighting, and the team put in a brand new ceiling (although you couldn't tell because of all the blemishes). I had to call and complain that the ceiling was not in fact done, and that took them over two weeks to fix. The seems were showing horribly, and there were tons of nail pops in it as well. The guy they sent to fix it couldn't believe it was a new ceiling because it looked so bad. The team that did it didn't sand the ceiling before it was primed, so it looked like crap! I wanted the ceiling painted before the cabinets were installed, but since they never sent anyone out to fix the ceiling, now I'm stuck painting it myself (I had a painting crew, but they couldn't keep getting pushed back), and I have to paint around all of my cabinets. After inspecting all of the cabinets, the installer dinged and chipped multiple cabinets, (our cabinets cost almost $25,000 and most of them are blemished now). I'm 6 months pregnant, and wanted my kitchen done as quickly as possible. I deeply regret hiring Home Solutions of Maumee! It's been over a month without a kitchen, and they keep on adding extra charges. So the bid that appeared to be the best on timing and price, was all a facade to get our business. They are so unorganized! We have multiple jobs that need to be done to our new house, and they could have made a lot of business off of us, but there is no way I'd ever hire them again!
We ordered Kraftmaid cabinets from Lowe's and sought out multiple bids from contractors to install them. We chose Home Solutions because they said they could start the soonest, and it would take 10-12 days. We are now a month behind schedule because they started a week later than they said they would, and claimed that they didn't have all of the information for the install, so they charged us for extra work, and took their sweet time getting it done. I've been told multiple times that an electrician would be here, only to have them no-show, and not even receive a phone call to let me know plans have changed. I had to push back our countertop and floor installations multiple times because they are so far behind schedule. The entire old ceiling had to be taken out for canned lighting, and the team put in a brand new ceiling (although you couldn't tell because of all the blemishes). I had to call and complain that the ceiling was not in fact done, and that took them over two weeks to fix. The seems were showing horribly, and there were tons of nail pops in it as well. The guy they sent to fix it couldn't believe it was a new ceiling because it looked so bad. The team that did it didn't sand the ceiling before it was primed, so it looked like crap! I wanted the ceiling painted before the cabinets were installed, but since they never sent anyone out to fix the ceiling, now I'm stuck painting it myself (I had a painting crew, but they couldn't keep getting pushed back), and I have to paint around all of my cabinets. After inspecting all of the cabinets, the installer dinged and chipped multiple cabinets, (our cabinets cost almost $25,000 and most of them are blemished now). I'm 6 months pregnant, and wanted my kitchen done as quickly as possible. I deeply regret hiring Home Solutions of Maumee! It's been over a month without a kitchen, and they keep on adding extra charges. So the bid that appeared to be the best on timing and price, was all a facade to get our business. They are so unorganized! We have multiple jobs that need to be done to our new house, and they could have made a lot of business off of us, but there is no way I'd ever hire them again!