Jerry Baker

June 23, [redacted] Revdex.com of Detroit & Eastern Michigan [redacted] , MI 48076- Re: Revdex.com Case # [redacted] – [redacted] I [redacted] Dear Ms [redacted] : This letter is in response to the complaint forwarded to our company on behalf of [redacted] I [redacted] , [redacted] ***, [redacted] , OH Please be advised that on or about January 28, 2014, we received a 21-Day Free Preview Certificate for one of our books from Ms [redacted] Our “Never Any Obligation To Buy Guarantee”, which is on the Certificate, explained that if Ms [redacted] decided to keep the book (by paying for it), she may be invited, but never obligated to preview other books in the Jerry Baker Health SeriesWe shipped and invoiced Ms [redacted] for the “Healing Fixers, Mixers, & Elixirs” book on or about February 7, 2014, and received Ms [redacted] ’s payment on or about July 25, Since that time, we have sent Ms [redacted] two different invitations to preview the next book in the SeriesIn accordance with our Guarantee, we shipped and invoiced Ms [redacted] for the two books, one of which she returnedThe second book was shipped in April 2015; Ms [redacted] states that she returned this book (although we never received it back), and this book is the subject of her complaint Customer satisfaction is our number one goal, so upon receipt of Ms [redacted] ’s complaint, we immediately cleared her account so it now shows a $balance dueWe also removed her name and address from our mailing list, and flagged Ms [redacted] ’s account as “Do not promote”Ms [redacted] will not receive any further solicitations, mailings, invoices, or statements from us againWe trust these actions bring this matter to a closeAnd we apologize to Ms [redacted] for any inconvenience we may have caused her Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly Sincerely, [redacted] , Customer Service Supervisor American Master Products, Incd/b/a Jerry Baker ###-###-####

June 28, [redacted] Revdex.com of Detroit & Eastern Michigan [redacted] , MI 48076- Re: Revdex.com Case # [redacted] – [redacted] for [redacted] Dear Ms***: This letter is in response to the complaint forwarded to our company on behalf of [redacted] , [redacted] *** Please be advised that on or about August 17, 2015, we received a 21-Day Free Preview Certificate for one of our books from Ms [redacted] Our “Never Any Obligation To Buy Guarantee”, which is on the Certificate, explained that if Ms [redacted] decided to keep the book (by paying for it), she may be invited, but never obligated to preview other books in the Jerry Baker Health SeriesWe shipped and invoiced Ms [redacted] for the “Top Homemade Healers” book on or about September 7, 2015, and received Ms [redacted] ’s payment on or about October 5, In accordance with our Guarantee, we sent Ms [redacted] notification that we were about to send her the next book in the Series to preview, and that if she did not want to receive it, please let us knowWhen we did not hear back from Ms [redacted] , we sent her the next book in the Series, along with an invoice for itMs [redacted] states that she returned this book (although we never received it back) and this is the subject of her complaint Customer satisfaction is our number one goal, so upon receipt of Ms [redacted] ’s complaint, we immediately cleared her account so it now shows a $balance dueWe also removed her name and address from our mailing list, and flagged Ms [redacted] ’s account as “Do not promote”Ms [redacted] will not receive any further solicitations, mailings, invoices, or statements from us againWe trust these actions bring this matter to a closeAnd we apologize to Ms [redacted] for any inconvenience we may have caused her.Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directlySincerely, [redacted] , Customer Service ManagerAmerican Master Products, Incd/b/a Jerry Baker###-###-####

December 30, [redacted] Revdex.com of Detroit & Eastern Michigan [redacted] ***Ste [redacted] , MI 48076- Re: Revdex.com Case # [redacted] – [redacted] Dear Ms***: This letter is in response to the complaint forwarded to our company on behalf of [redacted] , [redacted] , [redacted] , CA Please be advised that on or about August 11, 2015, we received a 21-Day Free Preview Certificate for one of our books from Mr [redacted] Our “Never Any Obligation To Buy Guarantee”, which is on the Certificate, explained that if Mr [redacted] decided to keep the book (by paying for it), he may be invited, but never obligated to preview other books in the Jerry Baker Health SeriesWe shipped and invoiced Mr [redacted] for the “Top Homemade Healers” book on or about September 7, 2015, and received Mr [redacted] ’s payment on or about September 22, In accordance with our Guarantee, we sent Mr [redacted] notification that we were about to send him the next book in the Series to preview, and that if he did not want to receive it, please let us knowWhen we did not hear back from Mr [redacted] , we sent him the next book in the Series, along with an invoice for itAnd this book is the subject of his complaint Customer satisfaction is our number one goal, so upon receipt of Ms [redacted] ’s complaint, we immediately cleared his account so it now shows a $balance dueWe also removed his name and address from our mailing list, and flagged Mr [redacted] ’s account as “Do not promote”Mr [redacted] will not receive any further solicitations, mailings, invoices, or statements from us againAnd he may keep the current book with our complimentsWe trust these actions bring this matter to a closeAnd we apologize to Mr [redacted] for any inconvenience we may have caused himThank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directlySincerely, [redacted] , Customer Service ManagerAmerican Master Products, Incd/b/a Jerry Baker###-###-####

February 18, [redacted] Revdex.com of Detroit & Eastern Michigan Central Park BlvdSte Southfield, MI 48076- Re: Revdex.com Case # [redacted] – [redacted] Dear Ms [redacted] : This letter is in response to the complaint forwarded to our company on behalf of [redacted] , [redacted] We are sorry to hear that Ms [redacted] is not satisfied with our proposed resolution of her complaint Please be advised, however, that according to our records, we do not show that we ever received and/or cashed a check in August from Ms [redacted] Simply put, we have no record of her August paymentIf Ms [redacted] can produce either a bank statement which shows the check was cashed or a copy of her cancelled check, then we will be more than happy to issue her a refund Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly Sincerely, [redacted] Customer Service Supervisor American Master Products, Incd/b/a Jerry Baker ###-###-####

November 16, [redacted] ***Revdex.com of Detroit & Eastern Michigan [redacted] Ste[redacted] , MI 48076-4163Re: Revdex.com Case # [redacted] – [redacted] K [redacted] on behalf of [redacted] Dear Ms***:This letter is in response to the complaint forwarded to our company on behalf of [redacted] , [redacted] ***, ***, ID 83714.Please be advised that on or about January 29, 2013, we received a 21-Day Free Preview Certificate for one of our books from Ms [redacted] Our “Never Any Obligation To Buy Guarantee”, which is on the Certificate, explained that if Ms [redacted] decided to keep the book (by paying for it), she may be invited, but never obligated to preview other books in the Jerry Baker Home, Health, & Garden SeriesWe shipped and invoiced Ms [redacted] for the “Supermarket Super Gardens” book on or about February 8, 2013, and received Ms [redacted] ’s payment on or about March 7, 2013.Since that time, we have sent Ms [redacted] five different invitations to preview the next book in the SeriesIn accordance with our Guarantee, we shipped and invoiced Ms [redacted] for the five books, three of which she kept and sent in payment for, and one she returnedThe fifth book was shipped in August and this book is the subject of Ms [redacted] ’s complaint.Customer satisfaction is our number one goal, so upon receipt of Ms [redacted] ’s complaint, we immediately cleared her account so it now shows a $balance dueWe also removed her name and address from our mailing list, and flagged Ms [redacted] ’s account as “Do not promote”Ms [redacted] will not receive any further solicitations, mailings, invoices, or statements from us againAnd she may keep the current book with our compliments.We trust these actions bring this matter to a closeAnd we apologize to Ms [redacted] and Ms[redacted] for any inconvenience we may have caused them.Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly.Sincerely, [redacted] , Customer Service ManagerAmerican Master Products, Incd/b/a Jerry Baker###-###-####We trust these actions bring this matter to a closeAnd we apologize to Ms [redacted] and Ms[redacted] for any inconvenience we may have caused them.Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly.Sincerely, [redacted] , Customer Service ManagerAmerican Master Products, Incd/b/a Jerry Baker###-###-####

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me The business her performed this action and I consider this complaint resolved Regards, [redacted]

This letter is in response to the complaint forwarded to our company on behalf of [redacted] , [redacted] ***, [redacted] Please be advised that on or about January 20, 20176, we received a 21-Day Free Preview Certificate for one of our books from [redacted] Our “Never Any Obligation To Buy Guarantee”, which is on the Certificate, explained that if [redacted] decided to preview the book, he may be invited, but never obligated to preview other books in the Jerry Baker Health SeriesWe shipped and invoiced [redacted] for the “Healing Fixers, Mixers, & Elixirs” book on or about January 30, 2017, and received [redacted] ’s payment on or about February 17, In accordance with our Guarantee, we sent [redacted] a notification that we were about to send him the next book in the Series to preview, and that if he did not want to receive it, please let us knowWhen we did not hear back from [redacted] , we sent him the next book in the Series, along with an invoice for itThis book is the subject of [redacted] ’s complaint Customer satisfaction is our number one goal, so upon receipt of [redacted] ’s complaint, we immediately cleared his account so it now shows a $balance dueWe also removed his name and address from our mailing list, and flagged [redacted] ’s account as “Do not promote” [redacted] will not receive any further solicitations, mailings, invoices, books, or statements from us againAnd he may keep the current book with our compliments.We trust these actions bring this matter to a closeAnd we apologize to [redacted] for any inconvenience we may have caused himThank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directlySincerely, [redacted] , Customer Service Manager

February 17, [redacted] Revdex.com of Detroit & Eastern Michigan [redacted] Ste [redacted] , MI 48076- Re: Revdex.com Case # [redacted] – [redacted] Dear Ms***: This letter is in response to the complaint forwarded to our company on behalf of [redacted] , [redacted] ***, [redacted] ***, HI Please be advised that on or about February 4, 2015, we received a 21-Day Free Preview Certificate for one of our books from Ms [redacted] Our “Never Any Obligation To Buy Guarantee”, which is on the Certificate, explained that if Ms [redacted] decided to keep the book (by paying for it), she may be invited, but never obligated to preview other books in the Jerry Baker Health SeriesWe shipped and invoiced Ms [redacted] for the “Healing Fixers, Mixers, & Elixirs” book on or about February 25, 2015, and received Ms [redacted] ’s payment on or about April 1, Since that time, we have sent Ms [redacted] two different invitations to preview the next book in the SeriesIn accordance with our Guarantee, we shipped and invoiced Ms [redacted] for the two books, one of which she kept and sent in payment forThe second book was shipped in December Ms [redacted] states that she returned this book (although we never received it back), and this book is the subject of her complaint Customer satisfaction is our number one goal, so upon receipt of Ms [redacted] ’s complaint, we immediately cleared her account so it now shows a $balance dueWe also removed her name and address from our mailing list, and flagged Ms [redacted] ’s account as “Do not promote”Ms [redacted] will not receive any further solicitations, mailings, invoices, or statements from us againWe trust these actions bring this matter to a closeAnd we apologize to Ms [redacted] for any inconvenience we may have caused herThank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directlySincerely, [redacted] , Customer Service SupervisorAmerican Master Products, Incd/b/a Jerry Baker###-###-####

October 26, [redacted] ***Revdex.com of Detroit & Eastern Michigan [redacted] Ste[redacted] , MI 48076-4163Re: Revdex.com Case # [redacted] – [redacted] Dear Ms***:This letter is in response to the complaint forwarded to our company on behalf of [redacted] , [redacted] ***, [redacted] , OK 73034.Please be advised that on or about August 19, 2013, we received a 21-Day Free Preview Certificate for one of our books from Mr [redacted] Our “Never Any Obligation To Buy Guarantee”, which is on the Certificate, explained that if Mr [redacted] decided to keep the book (by paying for it), he may be invited, but never obligated to preview other books in the Jerry Baker Health SeriesWe shipped and invoiced Mr [redacted] for the “Kitchen Counter Cures” book on or about September 16, 2013, and received Mr [redacted] ’s payment on or about November 18, 2013.Since that time, we have sent Mr [redacted] four different invitations to preview the next book in the SeriesIn accordance with our Guarantee, we shipped and invoiced Mr [redacted] for the four books, two of which he kept and sent in payment for, and one he returnedThe fourth book was shipped in August Mr [redacted] states that he did not receive this book (which we are unaware of), and this book is the subject of his complaintCustomer satisfaction is our number one goal, so upon receipt of Mr [redacted] ’s complaint, we immediately cleared his account so it now shows a $balance dueWe also removed his name and address from our mailing list, and flagged Mr [redacted] ’s account as “Do not promote”Mr [redacted] will not receive any further solicitations, mailings, invoices, or statements from us againWe trust these actions bring this matter to a closeAnd we apologize to Mr [redacted] for any inconvenience we may have caused him.Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly.Sincerely, [redacted] , Customer Service ManagerAmerican Master Products, Incd/b/a Jerry Baker###-###-####We trust these actions bring this matter to a closeAnd we apologize to Mr [redacted] for any inconvenience we may have caused him.Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly.Sincerely, [redacted] , Customer Service ManagerAmerican Master Products, Incd/b/a Jerry Baker###-###-####

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted]

Dear Revdex.com: This letter is in response to the complaint forwarded to our company on behalf of [redacted] ***, [redacted] *** Please be advised that on or about January 15, 2016, we received a 21-Day Free Preview Certificate for one of our books from Ms*** Our “Never Any Obligation To Buy Guarantee”, which is on the Certificate, explained that if Ms [redacted] decided to preview the book, she may be invited, but never obligated to preview other books in the Jerry Baker Health SeriesWe shipped and invoiced Ms [redacted] for the “Supermarket Super Remedies” book on or about January 25, 2016, and received Ms***’s payment on or about March 11, Since that time, we have sent Ms [redacted] several invitations to preview the next book in the SeriesIn accordance with our Guarantee, we shipped and invoiced Ms [redacted] for the books, which she kept and paid for one and returned oneThe most recent book was shipped in January and Ms [redacted] states that she returned the book (although we have not received it back) and this book is the subject of her complaint Customer satisfaction is our number one goal, so upon receipt of Ms***’s complaint, we immediately cleared Ms***’s account so it now shows a $balance dueWe also removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms [redacted] will not receive any further solicitations, mailings, invoices, books or statements from us againWe trust these actions bring this matter to a closeAnd we apologize to Ms [redacted] for any inconvenience we may have caused herThank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directlySincerely, [redacted] , Customer Service ManagerAmerican Master Products, Incd/b/a Jerry Baker

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12745939, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Revdex.com: This letter is in response to the complaint forwarded to our company on behalf of *** ** ***, *** *** ***, *** ** *** Please be advised that on or about February 25, 2016, we received a 21-Day Free Preview Certificate for one of our books from Genevieve
***Our “Never Any Obligation To Buy Guarantee”, which is on the Certificate, explained that if Ms*** decided to preview the book, she may be invited, but never obligated to preview other books in the Jerry Baker Hints & Tips SeriesWe shipped and invoiced Ms*** for the “Solve It with Vinegar” book on or about March 21, 2016, and received Ms***’s payment on or about May 16, Since that time, we have sent Ms*** several invitations to preview the next book in the SeriesIn accordance with our Guarantee, we shipped and invoiced Ms*** for the books, which were paid forThe current book was shipped in December And this book is the subject of her complaint Customer satisfaction is our number one goal, so upon receipt of Mr***’s complaint, we immediately cleared Ms***’s account so it now shows a $balance dueWe also removed her name and address from our mailing list, and flagged Ms***’s account as “Do not promote”Ms*** will not receive any further solicitations, mailings, invoices, books, or statements from us again We trust these actions bring this matter to a closeAnd we apologize to Ms*** and Mr*** for any inconvenience we may have caused them. Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly. Sincerely, *** ***, Customer Service ManagerAmerican Master Products, Incd/b/a Jerry Baker*** *** ***

Dear Revdex.com: This letter is in response to the complaint forwarded to our company on behalf of *** ***, *** *** *** *** *** ** *** Please be advised that on or about June 29, 2017, we received a 21-Day Free Preview Certificate for one of our books from *** ***
Our “Never Any Obligation To Buy Guarantee”, which is on the Certificate, explained that if *** *** decided to preview the book, she may be invited, but never obligated to preview other books in the Jerry Baker Home, Health, & Garden SeriesWe shipped and invoiced *** *** for the “Supermarket Super Gardens” book on or about July 21, 2017, and received *** ***’s payment on or about August 18, In accordance with our Guarantee, we sent *** *** a notification that we were about to send her the next book in the Series to preview, and that if she did not want to receive it, please let us knowWhen we did not hear back from *** ***, we sent her the next book in the Series, along with an invoice for itThis book is the subject of *** ***’s complaint Customer satisfaction is our number one goal, so upon receipt of *** ***’s complaint, we immediately cleared her account so it now shows a $balance dueWe also removed her name and address from our mailing list, and flagged *** ***’s account as “Do not promote”*** *** will not receive any further solicitations, mailings, invoices, books or statements from us againWe trust these actions bring this matter to a closeAnd we apologize to *** *** for any inconvenience we may have caused her. Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly. Sincerely, *** ***, Customer Service ManagerAmerican Master Products, Incd/b/a Jerry Baker

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12568336, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

This letter is in response to the complaint forwarded to our company on behalf of *** *** Please be advised that on or about April 29, 2015, we received a 21-Day Free Preview Certificate for one of our books from *** ***Our “Never Any Obligation To Buy Guarantee”, which is on
the Certificate, explained that if *** *** decided to preview the book, she may be invited, but never obligated to preview other books in the Jerry Baker Garden SeriesWe shipped and invoiced *** *** for the “Supermarket Super Gardens” book on or about May 11, 2015, and received *** ***’s payment on or about June 4, Since that time, we have sent *** *** several invitations to preview the next book in the SeriesIn accordance with our Guarantee, we shipped and invoiced *** *** for the books, one of which she returnedThe current book was shipped in September And this book is the subject of her complaint There must have been a miscommunication between us because we have no record of receiving *** ***’s requests that she be removed from our mailing list and cancelling her Book Series Customer satisfaction is our number one goal, so upon receipt of *** *** complaint, we immediately cleared her account so it now shows a $balance dueWe also removed her name and address from our mailing list, and flagged *** ***’s account as “Do not promote”*** *** will not receive any further solicitations, mailings, invoices, books, or statements from us againAnd she may keep the current book with our compliments. We trust these actions bring this matter to a closeAnd we apologize to *** *** for any inconvenience we may have caused her. Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly

This letter is in response to the complaint forwarded to our company on behalf of *** ***, *** *** *** *** Please be advised that on or about January 12, 2016, we received a 21-Day Free Preview Certificate for one of our books from Ms***Our “Never Any Obligation To Buy
Guarantee”, which is on the Certificate, explained that if Ms*** decided to preview the book, she may be invited, but never obligated to preview other books in the Jerry Baker Health SeriesWe shipped and invoiced Ms*** for the “Healing Fixers, Mixers, & Elixirs” book on or about January 25, 2016, and received Ms***’s payment on or about February 9, Since that time, we have sent Ms*** invitations to preview the next book in the SeriesIn accordance with our Guarantee, we shipped and invoiced Ms*** for the second book in November 2016; this book is the subject of Mr*** complaint Customer satisfaction is our number one goal, so upon receipt of Mr***’s complaint, we immediately removed Ms*** name and address from our mailing list, and flagged her account as “Do not promote”Ms*** will not receive any further solicitations, mailings, invoices, books, or statements from us againAnd Ms*** may keep the current book with our compliments. We trust these actions bring this matter to a closeAnd we apologize to Mr*** and Ms*** for any inconvenience we may have caused them. Thank you for bringing this matter to our attention and allowing us the opportunity to resolve the issuesIf you have any further questions or comments, please do not hesitate to contact me directly. Sincerely, *** ***, Customer Service ManagerAmerican Master Products, Incd/b/a Jerry Baker

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

[A default letter is provided here which indicates your rejection of the business's offer.
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of why I am rejecting this offer appear below:
[You must provide details of why you are not satisfied with this resolutionPlease type details here:]
Regards,
*** *** I still think I paid for more books through my visa account than they are saying and would like to receive credit for at least one of the books I do not have time to go through last year's records to find my Visa Statements but I'm positive I am right about that They have all been billed to my Visa Card and I have not paid by check in recent months I did receive another book today in the mail after I have repeatedly written DO NOT SEND ANY MORE BOOKSAND RETURNED THE LAST FOUR OR FIVE I HAVE RECEIVED I would like to be reimbursed for the cost and inconvenience of going to the post office to return yet another book I would like to receive at least $credit on my Visa for all this hassle the past two years Please let them know