Subject: Jervey Administrative Staff
Dear
*** ***
I am sorry to hear that you have not been satisfied with our billing and administrative staffHowever, this is not an area over which I have either direct or indirect controlMy responsibility is medical care
Having worked at Jervey for over thirteen years, I feel compelled to say that I have never observed or even heard of any circumstance in which a member of our staff has been either uncooperative or untruthful with any of our patientsMisunderstandings are part of life, but people of good faith can usually work out a solution
*** ** ***M.D
Subject: Jervey Administrative Staff
Dear
*** ***
I am sorry to hear that you have not been satisfied with our billing and administrative staffHowever, this is not an area over which I have either direct or indirect controlMy responsibility is medical care
Having worked at Jervey for over thirteen years, I feel compelled to say that I have never observed or even heard of any circumstance in which a member of our staff has been either uncooperative or untruthful with any of our patientsMisunderstandings are part of life, but people of good faith can usually work out a solution
*** ** ***M.D