John Ellis & Son Auto Repair

Review: I [redacted] was charged for a service incomplete and not fixed on my car. I was told it was fixed and it wasnt, and I got over charged.

on arrival I verbally explained my 2001 chevy camaro had a knocking sound that I wanted fixed. john ellis shop explained it would be $105 diagnose fee to find problem. I recieved phone call that they needed to go deeper to fix the rattling sound after they said they pin pointed the problem. I then drove over to the shop to see the car, I started it the sound remained there. they dont know what the problem is and still charged me for what they thought was the problem. after I wanted to speak to the owner getting into an argument with an employee [redacted] that explained to me the owner cant be reached because his wife has cancer and is going thru personal issues. I only wanted the kniocking sound to be fixed. they explained it would be the timing belt now but it wasnt because they wanted to charge me for a problem that didnt exist.Desired Settlement: I want a full refund, since the problem is not resolved and they tryed to make me pay and fix problems that never existed like timing chain. I found out it was a bearing. they are frouds