Jon Polentz Property Management Co

Attached you will find extensive documentation of work that has been done to this particular unit before possession, and now ongoing during possession.  We in fact just replaced an entire window at this unit last week at a cost of more than $700.  We have been to the subject unit at least...

a half a dozen times since the tenant took possession to address their needs and service requests.  Please advise is you have any further concerns or questions?Thank you for your time and consideration, Jon Polentz-Broker/Realtor/Professional Property ManagerCalifornia Bureau of Real Estate Broker License #[redacted]Corporate Real Estate License #[redacted] JP Real Estate Services, Inc.1409 E. Collins Ave. (R.E. Sales Office)Orange Ca  92867 Jon Polentz Property Management Company1407 E. Collins Ave. (Prop. Management Office)Orange Ca  92867 714-288-2010 office714-288-0209 fax714-920-8115 cell phone [redacted]

JI rent a beautiful unit through this company. I rarely require assistance from them. On the few occasions I have needed help I've been met with incompetence and excuses.

Most recently I encountered more than 40 LIVE WASPS in the residence where myself and my daughter live and called Polentz' company for urgent assistance. I spent 5 days going back and forth with multiple emails and phone calls until I called a real pest control company myself, who was onsite in 20 minutes and resolved the issue in 20 more. Why were they unable to produce similar results? Either they go to the lowest bidder or they are incompetent - or both.

Any apology? No. Any condolences, concern for the wellbeing of my family? No.

I'll be doing business elsewhere and suggest you do too.