From: < [redacted] @***.com>Date: Wed, Apr 29, at 6:PMSubject: Re: ID [redacted] To: [email protected] you for your responseTo whom it may concern,Unfortunately, the complaint referenced as # [redacted] has not been resolvedA member of the roofing company staff came to the house and reported he would be back to put a hose in the vent stack pipe to determine if it was the pipe or roof leaking After not hearing back from him and several attempts to contact him, my husband eventually spoke to him by phone on 3/23/ He told my husband that he had been laid off by the roofing company and to contact the roofing companyWe have made multiple attempts to contact 3C Network, the company supposedly holding the roof warranty and have determined that they are no longer in business.On3/23/2015, I emailed MrNieodosik again asking that this be resolved as it has been year from the initial request and did not receive an email in response.We have checked the vent pipe and it confirms that the roof around the pipe is leaking The vent pipe is intact My husband believes the collar around the pipe is the incorrect size/slope.All we want is to have the roof leak repaired and we appreciate your assistance in this matter.Sincerely, [redacted] & [redacted]
From: < [redacted] @***.com>Date: Wed, Apr 29, at 6:PMSubject: Re: ID [redacted] To: [email protected] you for your responseTo whom it may concern,Unfortunately, the complaint referenced as # [redacted] has not been resolvedA member of the roofing company staff came to the house and reported he would be back to put a hose in the vent stack pipe to determine if it was the pipe or roof leaking After not hearing back from him and several attempts to contact him, my husband eventually spoke to him by phone on 3/23/ He told my husband that he had been laid off by the roofing company and to contact the roofing companyWe have made multiple attempts to contact 3C Network, the company supposedly holding the roof warranty and have determined that they are no longer in business.On3/23/2015, I emailed MrNieodosik again asking that this be resolved as it has been year from the initial request and did not receive an email in response.We have checked the vent pipe and it confirms that the roof around the pipe is leaking The vent pipe is intact My husband believes the collar around the pipe is the incorrect size/slope.All we want is to have the roof leak repaired and we appreciate your assistance in this matter.Sincerely, [redacted] & [redacted]