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JPMorgan Chase & Reviews (384)

This e-mail is to acknowledge receipt of your correspondence from  [redacted], Case no. [redacted].  Chase takes consumer feedback very seriously.  We have fully reviewed this matter and provided a written response to the customer on October **, 2014 regarding the issue.
 
In...

order to protect consumer privacy, the consumer has the option to share the response directly with you.  If you have any questions or concerns, I may be reached at ###-###-####, ext. [redacted].
 
Sincerely,
 
[redacted]
 
[redacted]
Executive Office

This e-mail is to acknowledge receipt of your correspondence from [redacted], - Case No. [redacted].  Chase takes consumer feedback very seriously.  We have fully reviewed this matter and a detailed response was provided verbally to the customer on October **, 2014.  
 
In...

order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at [redacted], ext. [redacted].
 
Sincerely,
 
[redacted]
 
Executive Office
 
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

That fee was supposed to be waived. I was told, and the Revdex.com was told I would not be charged that fee. Please do not make me have to contact the Revdex.com and the federal Trade Commission Consumer Complaints Dept AGAIN about your errors, scams and mistakes on my account. Your delays and messups cost me THOUSANDS of dollars, aggravation, embarrassment and serious problems in the scientific and photographic communities. You did NOTHING you promised, you screwed EVERYTHING up every step of the way. Please only reply with the confirmation that the fee was reimbursed. I will keep a copy of this email for the above agencies until I receive your confirmation that the fee was reimbursed to my account.[redacted]
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

This e-mail is to acknowledge receipt of your correspondence from Van Tran – Case No. [redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response was provided over the phone to the customer on June **, 2016.    In order to...

protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at ###-###-####, ext. [redacted].   Sincerely,   Jorge P[redacted] Chase Executive Office   [redacted]

This is in response to the complaint from [redacted] – Case No. 1[redacted]. We take consumer feedback seriously. We’ve reviewed the concerns and a detailed response was mailed to the consumer on May **, 2017. In order to protect consumer privacy, the consumer has been advised they have the...

option to share the response directly with you.  If you or the consumer has questions, please call us at ###-###-####. Our office hours are Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 5 p.m. Central Time.Sincerely, Executive Office

This e-mail is to acknowledge receipt of your correspondence from [redacted], Complaint No.[redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response was provided verbally  to the consumer on April *, 2015.       ...

                                                                                                                                In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at ###-###-####, extension [redacted]. Sincerely,[redacted]Executive Office

This is in response to the complaint from [redacted] – Case No. [redacted]. We take consumer feedback seriously. We’ve reviewed the concerns and a detailed response was mailed to the consumer on March **, 2017. In order to protect consumer privacy, the consumer has been advised they have the option...

to share the response directly with you. If you or the consumer has questions, please call us at ###-###-####.Our office hours are Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 5 p.m. Central Time.Sincerely, Executive Office

This e-mail is to acknowledge receipt of your correspondence from [redacted]  – Case No. [redacted].  Chase takes consumer feedback very seriously.  We have fully reviewed this matter and detailed response was provided verbally to the customer on December **, 2014.   In order to...

protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at ###-###-####, ext. [redacted]   Sincerely,   [redacted]   Executive Office

This e-mail is to acknowledge receipt of your correspondence from [redacted] – Case No. [redacted].  Chase takes consumer feedback very seriously.  We have fully reviewed this matter and a detailed response was provided verbally to the customer on January **, 2015.   In order...

to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at ###-###-####, ext. [redacted].   Sincerely,   [redacted]   Executive Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Ms. T[redacted], A  corporate employee, was able to assist me and clear up the confusion and overdraft issue I had with Chase, and their customer service hotline. She provided me with additional information to prvent a situation such as the one I was in from happening again, and shared contact information pertaining to me and my personal banking. My situation being unique, I was refunded. 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Thanks so much for your assistance in this matter. 
Sincerely,
[redacted]...

This e-mail is to acknowledge receipt of your correspondence from [redacted]- Case No. [redacted] Chase takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response was provided by phone to the customer on February**, 2015. We consider this matter closed....

  In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at ###-###-####, ext.[redacted].   Sincerely,     [redacted]

This is in response to the complaint from [redacted] – Case No. [redacted]. We take consumer feedback seriously. We’ve reviewed the concerns and a detailed response was provided to the customer by phone on May **, 2017. In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you or the consumer has questions, please call us at [redacted]. Our office hours are Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 5 p.m. Central Time. Sincerely, Executive Office

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
 My checks were sent out on Monday October **, 2014. The...

matter has been resolved. Thank you again for your help.

This e-mail is to acknowledge receipt of your correspondence from [redacted] – Case No.[redacted].  Chase takes consumer feedback very seriously.  We have fully reviewed this matter and a detailed response has been mailed directly to the consumer on February**, 2015.   In order to...

protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.  If you have any questions or concerns, I may be reached at ###-###-####, ext.[redacted].   Sincerely,   [redacted]   [redacted]

At this time, I have been contacted directly by JPMorgan Chase - Executive Office regarding complaint ID [redacted], however my complaint has NOT been resolved because:
The business keeps providing the same response to a specifice question that is going unanswered. Chase refused service to me because my documents were not to their stamdards. I spoke with the [redacted] and asked her that when I get the documents corrected if they could be notarized then? The [redacted] told me she would not provide service to me. I am a customer, who had corrected the refused documents, only to be told they would not help me further. Chase has responded two times now and has not addressed this specifically. There only response is that they do not provide service when certain documents are not correct. I have had the correct documents for months now and chase has refused to address this
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 
 The business responded by attempting to set me up on a payment plan for the full amount and not removing my name from the system preventing me from opening a checking account! It does not even acknowledge that this account was closed due to fraudulent activity and states that it was my responsibility to report it sooner. I think it's horrible that Chase Bank is taking such advantage of people, because for all I know, this could have been something they've done to get money out of me! Please help so that this bank does not take advantage of me and I can open a checking account like a normal individual.
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

This e-mail is to acknowledge receipt of your correspondence from December **, 2014 – Complaint ID #[redacted].  Chase takes consumer feedback very seriously.  We have fully reviewed this matter and a detailed response has been mailed directly to the consumer on January *, 2015.   In...

order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you.   Sincerely,   [redacted]   [redacted]

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Description: BANKS, CREDIT CARDS & PLANS, INSURANCE COMPANIES, MORTGAGES, FINANCIAL SERVICES

Address: 7780 Fountain Mesa Rd, Fountain, Colorado, United States, 80817-1565

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