Business Response to a Complaint Complaint ID#: [redacted] Company Name: Dream JP PIrtle Realtors Company Contact: [redacted] Company Phone: ###-###-#### Company Email: [redacted] Person Who Sent the Complaint: [redacted] Staff Member: [redacted] Response: First and foremost we want to truly and sincerely offer our apologies and condolences to this personPlease know that we would never ever purposely do any wrong to anyoneIn this line of work we do come across many folks who in the possible process of selling for many reasons including deathPlease know that our only goal is to try to help these people by giving them all their options which includes offering our free advice and guidance as wellI have a personal relationship with all my employees and all of them are good, high character people and would never deliberately cause anyone harmAll that said and at the end of the day I do believe and understand this person's aggravation and I want to personally apologize for any possible inconveniences this may have causedI have personally spoke to my staff about this situation and we will take all of this into account and strive to get betterI know this person does not want to be contacted but I would love to speak to her and apologize to her myselfPlease feel free to call me anytime and ask for the Owner of the Company, J.PPirtleAgain, our apologies and condolencesJ.PPirtle Sent on: 4/1/1:13:PM
Business Response to a Complaint Complaint ID#: [redacted] Company Name: Dream JP PIrtle Realtors Company Contact: [redacted] Company Phone: ###-###-#### Company Email: [redacted] Person Who Sent the Complaint: [redacted] Staff Member: [redacted] Response: First and foremost we want to truly and sincerely offer our apologies and condolences to this personPlease know that we would never ever purposely do any wrong to anyoneIn this line of work we do come across many folks who in the possible process of selling for many reasons including deathPlease know that our only goal is to try to help these people by giving them all their options which includes offering our free advice and guidance as wellI have a personal relationship with all my employees and all of them are good, high character people and would never deliberately cause anyone harmAll that said and at the end of the day I do believe and understand this person's aggravation and I want to personally apologize for any possible inconveniences this may have causedI have personally spoke to my staff about this situation and we will take all of this into account and strive to get betterI know this person does not want to be contacted but I would love to speak to her and apologize to her myselfPlease feel free to call me anytime and ask for the Owner of the Company, J.PPirtleAgain, our apologies and condolencesJ.PPirtle Sent on: 4/1/1:13:PM