J.P.V. Roofing and Construction

Very impressive crew. They did a good job for a reasonable price. I truly felt and they consistently demonstrated that they had my best interest in mind. Their work is good, the roofers were polite and respectful. I would hire them again in a heartbeat!!

Roof shingles layed incorrect so water seeps between roof and gutters. No license pulled with town as promised. No effort to fix roof.Product_Or_Service: Roof shinglesOrder_Number: NoneAccount_Number: [redacted]Desired SettlementRoof shingles need to be removed and out on with correct overhang Business Response We went back to my customers house three times and couldn't find anything wrong with the shingles. I told her that the gutters were not installed properly and needed to be reinstalled correctly .We never removed the gutters so I thought if we reinstalled them that we should be compensated for our labor. We will go there and fix the issue free of charge because I want all of my customers to be happy.Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)Gutters worked correctly before new roof. Will get another roofer to confirm.Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)They told us they were going to get a permit from the town for this job last fall, before completion, but that never happened. Unless they can show me an official permit, they cannot touch my house again, if no permit is produced, we cannot have it inspected, and we will be contacting our attorney. If they wanted us to be satisfied, they should have handled it legally from the start, and completed the job correctly. I can not allow them to deceive me again, at my expense. Regards: [redacted] ([redacted]'s Husband)Final Business Response I have already stated that we will go and fix the shingles. I will do whatever it takes to resolve this matter. We will gladly fix the problem.

Roof shingles layed incorrect so water seeps between roof and gutters. No license pulled with town as promised. No effort to fix roof.Product_Or_Service: Roof shinglesOrder_Number: NoneAccount_Number: [redacted]Desired SettlementRoof shingles need to be removed and out on with correct overhang Business Response We went back to my customers house three times and couldn't find anything wrong with the shingles. I told her that the gutters were not installed properly and needed to be reinstalled correctly .We never removed the gutters so I thought if we reinstalled them that we should be compensated for our labor. We will go there and fix the issue free of charge because I want all of my customers to be happy.Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)Gutters worked correctly before new roof. Will get another roofer to confirm.Final Consumer Response (The consumer indicated he/she DID NOT accept the response from the business.)They told us they were going to get a permit from the town for this job last fall, before completion, but that never happened. Unless they can show me an official permit, they cannot touch my house again, if no permit is produced, we cannot have it inspected, and we will be contacting our attorney. If they wanted us to be satisfied, they should have handled it legally from the start, and completed the job correctly. I can not allow them to deceive me again, at my expense. Regards: [redacted] ([redacted]'s Husband)Final Business Response I have already stated that we will go and fix the shingles. I will do whatever it takes to resolve this matter. We will gladly fix the problem.