When we install a liner we warrant liner coming out of the track for years as long as we service the pool....when we installed this liner last year all was great through the season and then until he opened the pool this year ....We didn't open it....We don't know where the water level was when he opened the pool...We did go and tuck the liner back in track free of charge but now he is requesting we install bead lock and there is a charge for that which he is not wanting to pay for...So in closing if he wants bead lock installed the charge is as it would be if he bought it with his liner.Bryan
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
The liner tuck for [redacted] complaint has been handled please close this case ..Bryan
When we install a liner we warrant liner coming out of the track for years as long as we service the pool....when we installed this liner last year all was great through the season and then until he opened the pool this year ....We didn't open it....We don't know where the water level was when he opened the pool...We did go and tuck the liner back in track free of charge but now he is requesting we install bead lock and there is a charge for that which he is not wanting to pay for...So in closing if he wants bead lock installed the charge is as it would be if he bought it with his liner.Bryan
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***