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Lancaster Tactical Supply

PO Box 2007, Chester, South Carolina, United States, 29706-0879

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Reviews Gun Dealers Lancaster Tactical Supply

Lancaster Tactical Supply Reviews (%countItem)

LTS greedy Dirtbags who will get theirs.
Never could get a response concerning my order. Here are screen shots of my transaction below...Hopefully I get something out of this lawsuit thats equal in value to my loss ...I also filed a complaint to the BBB about my purchase from Lancaster tactical supplies.
LTS greedy Dirtbags who will get theirs.
LTS greedy Dirtbags who will get theirs.

Thieves
The are no good d[censored] s... F[censored] thieves been almost a year and these pussies haven't sent my order or answer phone or emails...probably to busy packing fudge... CROOKS!

Lancaster Tactical Supply Lantactical Supply Took my money.
Lancaster Tactical Supply Lantactical Supply Took my money, never filled order, cancelled order because I reported them to BBB!

Lancaster South Carolina

Negative 5 stars for total outright THEFT.

Ordered a ss80 80% lower. l emailed 2 weeks later to check on the status, I was told they were processing orders from the day before and my order would ship out in the next day or two. Emailed again to check on it, no response. Reported to BBB and then recieved a response that my order was processed, packed and ready to ship, BUT because I reported them as a scam, now my order was cancelled! And the weirdest part about this is they claim it is their right to cancel the order for me reporting this SCAM! This was my punishment. Now I’m waiting on my refund which they will claim as their right to keep for making noise! I have filed a report with local law enforcement, with the Attorney Generals Office with the State of Texas, the FTC and the FBI. I will not stop until I get my money and this guy goes to jail. If I had a name and address I would find him. DO NOT ORDER ANYTHING from this company. TOTAL RIPOFF and SCAM.

Scam Artist
Hello
We have been ripped off and lied to day after day from Lancaster Tactical Supply.
We have started a Lawsuit against the owner and the company. If you have been scammed , frauded or ripped off by these folks please contact us to share your problems and possibly join in our lawsuit. They just think they can get away with it and we are not letting them.
Ken Holton
540 400 4880

Items Not Received
Hello
We have been ripped off and lied to day after day from Lancaster Tactical Supply.
We have started a Lawsuit against the owner and the company. If you have been scammed , frauded or ripped off by these folks please contact us to share your problems and possibly join in our lawsuit. They just think they can get away with it and we are not letting them.
Ken Holton
540 400 4880
Items Not Received

Very very very very bad!! Minus ten stars!!
coming up on 2 years of them having $800. + of my money with no product delivered, refund after multiple request, the ONLY communication has been that they have blocked my acct.
DO NOT GIVE THEM ANY MONEY!

Yup bad business
They r telephone tough guys
sitting around playing w each others but holes w/o lube

pencil neck scammers that hide behind a keyboard

they are lucky
it will be a bad situation for them if they surface
just wait and see ;)
please come on over they have my address, lets handle this at my house
I will be waiting
have a nice day

+3

Who are we dealing with?
No FFL issued to Lancaster Tactical as per ATF in 2020
No human being's name ever disclosed that is running LTS
Use of Google Pay loses all the protections of VISA. Consumer has no recourse.
Multiple complaints with SC consumer protection, all unresolved
Physical address is an abandoned warehouse
Website processor out of Florida gets paid to keep up the money machine.
BBB shows company is out of business with over 300 complaints.
No response from Company on this site since June 2020
LTC says it has filed suit against persons for slander. SC county courthouse shows LTC has never filed anything.
Company updated their website last week advertising new specials.
Would you do business with this company

+2

ORDER LTS-10065 and LTS-10065
Tried to get order status, orders placed on 6/26/2020, as of this writing 11/18/2020 the phone number listed on website 1(704) 665-7839 is no longer in service. Please issue refund if you cannot fulfill order.

+2

What a fraud
I ordered a product that I never recieved. Multiple emails and calls. 7/8/2020 when I ordered.
Then one day got a cancelation notice in my email. No refund though. I tried to charge back but bank (cash app.) said I had to deal with the copony. Just so you all know company is a fraud. Never have I been contacted. SCAM!

No order received. No contact from lts. Requested refund not received.
On July 9, 2020, I placed an online order with Lancaster Tactical Supply, order # LTS-11162. I have made numerous attempts to contact Lancaster Tactical Supply, messaging their sales staff via their website to obtain an order status update, and having left messages via voice mail, as of today, October 9, 2020, I have not received the items I purchased. I have not received a requested refund. In fact, I have received no communication from Lancaster Tactical Supply whatsoever beyond the automated e-mail confirming my order placed on July 9, 2020. Not even a rude and unprofessional contact from Lancaster Tactical Supply that others have mentioned.

+2

I ordered mid March and still nothing. I asked every month if it was in stock or what & I got 1 email saying they were waiting on shipments from Sig. nearly 8 months later and nothing. I emailed again & the message couldn’t be Got a code saying no such email existed.

I wanna know what's going on with my order lts-8627
I ordered a glock 23 v4 marksman chambered in 357 sig 2 magazines and a holster on 5/29 I have tried to call quite a few times I have written multiple emails with no response and now your emails are not working and your phone doesn't either I would just like to know what is going on with my order and it it is going to be shipped soon and if I don't get a response I would like a refund for the 668.75 thanks

+1

5 months and still no product or refund
I ordered an 80% Glock in March.
Yes, March.
$695.00
Was quite " understanding" and willing to work with them, if they'd just respond.
Anyway, just here to warn people. Keep clear. Read the multitude of complaints and negative reviews.
According to BBB I believe it's 72 complaints in the last 12 months.

+2

Have you gotten your order or refund yet

They should be shut down!
Worst business I've ever dealt with.

Order number: LTS-11924
Order Date: 7/20/2020

Sent email July 29th and again on August 6th. No reply. Week after that I even put a request for information on their website. Order never moved from the status of being New. I put in a request for a chargeback with Visa Services, still pending.

Today, August 22nd, this down below is all I see on their website. I would be impressed if I ever see what I ordered. Very broken buisness. They should rename themselves and start over if the ever expect to get past this disaster they've fallen into.
___________________________________
Lancaster Tactical Supply
Thank you for visiting our website!
We are currently updating our website and we are working hard to finish our amazing new store.
Please remember to check back soon to see our new look and updated inventory. All existing orders will be shipped without delay.

+2

Simply seeking a response.
Hello!
I have placed two orders with your company.
#11246
#10958

I understand the pandemic. And delays are clearly noted on your website.
After waiting 3-4 weeks. I got anxious and wanted an update.

I called the number on your web site and recieved the message "the google subscriber you are trying to reach is not available"
So I left a voicemail.
Days later no response. So then I sent a email. Which bounced back saying the email could not be delivered.
Two email attempts. Both failed.
Multiple phone calls. Two of which I actually got your real voicemail explaining covid 19 etc.
However on your site and in your voicemail you say you will return phone calls within 72 hours.

I am in sales for a living. And leave clear voicemails. With order numbers and return phone numbers. Yet we are coming up on a week since my last call with no response.

Now please, do not come at me calling me a liar and accuse me of making false acusations as it appears to be your standard response to a lot of these reviews. I have no desire to get a refund at this time. As I like supporting business's such as yours.

I can see how slightly short tempered people could assume this is some sort of scam due to the lack in responses.
Now maybe you are unaware that both your phone number and email listed online are not working properly.
Which is why I have attached photos showing your contact info. And my bounced back emails that failed to reach you.

I am simply looking for a "hey man you should see those orders in the next month or so"
Or something of an update from you. At which time I will happily update this review.

I will be a sounding board for you one way or another. And I would love to be in full support of your business! :)
But this will require a response followed by the eventual fullfillment of orders placed.

Thank you.
-Jeremy Peash
Simply seeking a response.
Simply seeking a response.
Simply seeking a response.

The claims are true.
I placed an order on 6/6/20. Their website says there are shipping delays due to COVID. Understandable. I went a week or so and started reading reviews. They all had similar situations to mine. I decided to cancel my order and try a different source because I started feeling uneasy. I emailed Lancaster Tactical Supply to ask them to cancel my order and requested a refund. No reply. A few weeks later I emailed again. No reply. I finally emailed them one more time stating that I would contact my bank and file a claim against them if I did not hear back. No reply. I am now filing a complaint and contacting my bank. Trash organization that can respond to claims but not emails. DO NOT THROW YOUR MONEY AWAY WITH THESE PEOPLE.

Same old song an dance
How can it be that every single costumer is wrong Lancaster has an excuse for every order there a piece of crap an the BBB should investigate them

+2

I ordered a product for the amount of $58.85 it never shipped. Emailed them twice with no response. Called the phone number listed and it just rings.
Order LTS-8385 on 5/25/2020. Glock lower parts kit.
Amount $58.85 paid with PNC visa debit card.
Contacted PNC Bank, they credited account pending their investigation.

Desired Outcome

Want to make sure my bank refunds the money. I also think this company needs to be exposed as fraudulent and scam.

Lancaster Tactical Supply Response • Jun 23, 2020

We will not justify the false claims by this customer. We have been closed due to Covid 19 and if he doesn't like it then so be it. Just because we have been closed doesn't make us a scam.

We have cancelled his order and he must wait on his bank to refund his money as we have no control over that since he filed a dispute.

Customer Response • Jun 23, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
Just want a refund. Funny how fast you get a response when you report him. Don't blame it on COVID-19 everyone else delivered but them.
Plenty of other complaints as well.

+1

Unable to contact company to obtain any details of order status. Company does not respond to multiple contacts despite repeated attempts.
The order was placed via the company's website on 6/1/20. My credit card was promptly charged. Since that time the company has provided no updates to my order status. I have made multiple attempt to contact them via their online form (which states they will respond in 72 hours) without any response received.

I reached out on 6/16 to my Credit Card to initiate a dispute/chargeback.

Any kind of response/communication from the company would be acceptable. A simple email stating they are behind/item on backorder/etc could have avoided these issues. They have made no attempts to respond to communications or provide reasonable updates to an order status despite promptly charging my credit card.

Desired Outcome

I simply want certainty to the >600$ charge on my credit card. 1) Ship the purchased product promptly and I will call my credit card company to stop dispute process. 2) Cancel the order and refund the money. Again, any response or contact from this company would be appreciated.

Lancaster Tactical Supply Response • Jun 18, 2020

This complaint is yet another example of an impatience customer that is using false information to look like a victim and paint us as the bad guy. His summary is full of inconsistencies.

1. Our company was closed for 2 weeks due to Covid 19.

2. Our websites homepage explains that there are shipping delays due to Covid.

3. Our company voicemail explains that there are delays.

Sp all of this stuff he has written about he had no information about anything is false.

In light of this ridiculous claim and his statement that he has filed a chargeback the order has been cancelled.

Unfortunately we cannot refund his money because he has already filed a chargeback with his bank according to his own words and once a chargeback has been filed the bank reverses the transaction and the funds are either returned to the customer or we have a chance to dispute his dispute and the funds are held until a decision is made by the bank. He has no authority to stop a chargeback (even though he indicated that he did) and therefore there is nothing further that we can do. It is now out of our hands and this matter is over with as his bank will return the funds to him and we will keep our product.

The customer has been sent an email confirming the order has been cancelled.

Customer Response • Jun 18, 2020

(the consumer indicated he/ she accepted the response from the business.)
I am relieved to receive some response from this company. It is a shame that I only was able to get a response by filing a Revdex.com complaint. I made multiple previous attempts to contact the company with no response. I also made clear my intention to contact my credit card company over I week ago.

I will take their statement at face value that I am not able to cancel a charge back/dispute. I honestly don't know that. I would prefer to deal with my credit card company at this point anyway.

Again, a simple communication in response to any of my multiple attempts to contact this company could have avoided this entire situation. This is is the first time they have responded to me in any fashion since I attempted to make a purchase.

+1

Lancaster does not return my calls or e-mails regarding my order. And will not give me a refund.
On 4/14/2020 I ordered a sig arms kit order number *** from Lancaster Tactical supply. To date I have had no returned calls or e-mails regarding my order in spite of repeated e-mails and phone calls to them. I have been trying to get a refund on my order for $909.50.

Desired Outcome

I would like a full refund of $909.50

Lancaster Tactical Supply Response • Jun 17, 2020

This order has been cancelled and the refund has been processed.

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Address: PO Box 2007, Chester, South Carolina, United States, 29706-0879

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www.ltacticalsupply.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Lancaster Tactical Supply, but after several inspections we’ve come to the conclusion that this domain is no longer active.




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