Lawrence Law Office

The crux of my issue isn't getting "free service" as much as the lack of any follow up by the business It has been dragging on for months and months I have never been sent an invoice for $ I was told through emai to pay I called and emailed them to clairify, ask for an official invoice, and they never responded After my conversation with Amber last week what we talked about origianlly isn't the case I'll chalk it up ot a miscommunication and recind that part of my original complaint I would like my invoice for $sent to me so I can finally pay them and proceed with this dissolution

Because, this is not a reduction in the invoice amount, but a reduction of the amount for purposes of collecting a debt, the complainant will not be receiving a revised invoice, but he would receive a paid in full receipt if the agreed upon amount is paid within the agreed upon time We have conveyed this to the complainant verbally and in writing several months ago

This matter pertains to a fee disputeThe client received an invoice for $The client contacted our office with regard to questions he had about the invoiceAfter numerous discussions regarding services rendered, and in order to collect outstanding fees, we agreed to accept payment of
$as payment in full of his outstanding balance if he paid the $in the next daysWe did not receive payment or hear from the client until approximately month later, at which time we renewed our offer to credit the outstanding bill if payment was made in the next daysThe client did not accept the offerNow, the client is requesting that we provide to him free services in the future as well as reducing his invoiceWe have never agreed to that proposalThe client has filed this complaint in an effort to obtain free legal services

The Complainant hired the law firm and signed a fee agreement. The law firm prepared documents for the complainant. The complainant then changed her mind and did not want to proceed with the legal action. The firm refunded the complainant the balance of her retainer after deducting
the fee for the services that were performed. The reason that it took some time for the refund to occur is that complainant lost the debit card that she used to pay the retainer and the account number was not usable. Accordingly, we could not process the refund until she provided new information. The day that she provided the new information, we assisted the complainant in contacting her bank and issued the refund

The crux of my issue isn't getting "free service" as much as the lack of any follow up by the business.  It has been dragging on for months and months.  I have never been sent an invoice for $1125.  I was told through emai to pay 1125.  I called and emailed them to clairify, ask for an official invoice, and they never responded.  After my conversation with Amber last week what we talked about origianlly isn't the case.  I'll chalk it up ot a miscommunication and recind that part of my original complaint.  I would like my invoice for $1125 sent to me so I can finally pay them and proceed with this dissolution.

Because, this is not a reduction in the invoice amount, but a reduction of the amount for purposes of collecting a debt, the complainant will not be receiving a revised invoice, but he would receive a paid in full receipt if the agreed upon amount is paid within the agreed upon time.  We have conveyed this to the complainant verbally and in writing several months ago.