December 16, 2014On Saturday 11/29/14, [redacted] came to our store interested in a vehicle we had listed for sale [redacted] test drove the vehicle, expressed interest and then made an offer to purchase the vehicle that was less than 50% of our advertised sale priceNeedless to say we were unable to accept his offer but quoted him a price the vehicle could be purchased for while he “thought about it”At that time he mentioned he had a car to trade-in, one which he did not have a clear title to, due to it being held by a bank with a lienHe also stated that he did not have the funds to purchase our vehicle and would require financingWe told him that we did not have financing resources available on a year old vehicle and that we could not meet the traoffer he informed us he had received from [redacted] We suggested a few financing sources that our other customers have used and furnished him with a sample purchase order to discuss with a bankSimply put, no deposit on the vehicle was made, and no funds exchanged hands [redacted] was not prepared to purchase the vehicle based on the various logistics outlined above.On Monday 12/1/14, [redacted] called and made another offer (again less than the sale price already given)I declined and thanked him for the offerHe stated again he would think about it and maybe call back later in the weekOn Tuesday 12/2/14, [redacted] called again and spoke with another salesperson and said he now would like to purchase the vehicle and had a “change of heart”Unfortunately that particular salesperson was unaware we had since taken a down payment on the vehicle and committed the vehicle to another party coming in from out of the areaWhen my salesperson mentioned [redacted] called and he had told him the vehicle was still available [redacted] was immediately contacted back and informed that the sales representative had made an honest mistake but unfortunately the vehicle was under deposit and committedI specifically told him that if the other clients did not buy the vehicle we would contact him back but I would gladly assist him in finding another similar vehiclePrior to me finishing my sentence, [redacted] hung up the phoneTo give him the benefit of the doubt I immediately called back and got his voice mail at which time I reiterated we would happily assist him and if he had any further questions, he was welcome to call me direct and I left phone numbersHe did not return my callIn summary, we are in the retail auto selling business and our vehicles are advertised in many different venues and we have in some cases multiple customers and interest in the same vehiclesNeedless to say, the vehicle was simply sold to another buyer who had seen one of our advertisements, agreed to our price and had no contingenciesBottom line if [redacted] had agreed to the original sale-price offered to him (on his first visit) committed to purchase and did not have numerous contingencies in place (beyond our control) we would have happily sold him the vehicle on his first visitHowever, it is not our responsibility to pay for expenses related to [redacted] ’s personal logistics surrounding a car that he never purchasedSincerely,Scott L President Linton MotorSport, Inc
December 16, 2014On Saturday 11/29/14, [redacted] came to our store interested in a vehicle we had listed for sale. [redacted] test drove the vehicle, expressed interest and then made an offer to purchase the vehicle that was less than 50% of our advertised sale price. Needless to say...
we were unable to accept his offer but quoted him a price the vehicle could be purchased for while he “thought about it”. At that time he mentioned he had a car to trade-in, one which he did not have a clear title to, due to it being held by a bank with a lien. He also stated that he did not have the funds to purchase our vehicle and would require financing. We told him that we did not have financing resources available on a 10 year old vehicle and that we could not meet the trade-in offer he informed us he had received from [redacted]. We suggested a few financing sources that our other customers have used and furnished him with a sample purchase order to discuss with a bank. Simply put, no deposit on the vehicle was made, and no funds exchanged hands. [redacted] was not prepared to purchase the vehicle based on the various logistics outlined above.On Monday 12/1/14, [redacted] called and made another offer (again less than the sale price already given). I declined and thanked him for the offer. He stated again he would think about it and maybe call back later in the week.
On Tuesday 12/2/14, [redacted] called again and spoke with another salesperson and said he now would like to purchase the vehicle and had a “change of heart”. Unfortunately that particular salesperson was unaware we had since taken a down payment on the vehicle and committed the vehicle to another party coming in from out of the area. When my salesperson mentioned [redacted] called and he had told him the vehicle was still available. [redacted] was immediately contacted back and informed that the sales representative had made an honest mistake but unfortunately the vehicle was under deposit and committed. I specifically told him that if the other clients did not buy the vehicle we would contact him back but I would gladly assist him in finding another similar vehicle. Prior to me finishing my sentence, [redacted] hung up the phone. To give him the benefit of the doubt I immediately called back and got his voice mail at which time I reiterated we would happily assist him and if he had any further questions, he was welcome to call me direct and I left 2 phone numbers. He did not return my call.
In summary, we are in the retail auto selling business and our vehicles are advertised in many different venues and we have in some cases multiple customers and interest in the same vehicles. Needless to say, the vehicle was simply sold to another buyer who had seen one of our advertisements, agreed to our price and had no contingencies. Bottom line if [redacted] had agreed to the original sale-price offered to him (on his first visit) committed to purchase and did not have numerous contingencies in place (beyond our control) we would have happily sold him the vehicle on his first visit. However, it is not our responsibility to pay for expenses related to [redacted]’s personal logistics surrounding a car that he never purchased.
Sincerely,Scott L
President Linton MotorSport, Inc.
December 16, 2014On Saturday 11/29/14, [redacted] came to our store interested in a vehicle we had listed for sale [redacted] test drove the vehicle, expressed interest and then made an offer to purchase the vehicle that was less than 50% of our advertised sale priceNeedless to say we were unable to accept his offer but quoted him a price the vehicle could be purchased for while he “thought about it”At that time he mentioned he had a car to trade-in, one which he did not have a clear title to, due to it being held by a bank with a lienHe also stated that he did not have the funds to purchase our vehicle and would require financingWe told him that we did not have financing resources available on a year old vehicle and that we could not meet the traoffer he informed us he had received from [redacted] We suggested a few financing sources that our other customers have used and furnished him with a sample purchase order to discuss with a bankSimply put, no deposit on the vehicle was made, and no funds exchanged hands [redacted] was not prepared to purchase the vehicle based on the various logistics outlined above.On Monday 12/1/14, [redacted] called and made another offer (again less than the sale price already given)I declined and thanked him for the offerHe stated again he would think about it and maybe call back later in the weekOn Tuesday 12/2/14, [redacted] called again and spoke with another salesperson and said he now would like to purchase the vehicle and had a “change of heart”Unfortunately that particular salesperson was unaware we had since taken a down payment on the vehicle and committed the vehicle to another party coming in from out of the areaWhen my salesperson mentioned [redacted] called and he had told him the vehicle was still available [redacted] was immediately contacted back and informed that the sales representative had made an honest mistake but unfortunately the vehicle was under deposit and committedI specifically told him that if the other clients did not buy the vehicle we would contact him back but I would gladly assist him in finding another similar vehiclePrior to me finishing my sentence, [redacted] hung up the phoneTo give him the benefit of the doubt I immediately called back and got his voice mail at which time I reiterated we would happily assist him and if he had any further questions, he was welcome to call me direct and I left phone numbersHe did not return my callIn summary, we are in the retail auto selling business and our vehicles are advertised in many different venues and we have in some cases multiple customers and interest in the same vehiclesNeedless to say, the vehicle was simply sold to another buyer who had seen one of our advertisements, agreed to our price and had no contingenciesBottom line if [redacted] had agreed to the original sale-price offered to him (on his first visit) committed to purchase and did not have numerous contingencies in place (beyond our control) we would have happily sold him the vehicle on his first visitHowever, it is not our responsibility to pay for expenses related to [redacted] ’s personal logistics surrounding a car that he never purchasedSincerely,Scott L President Linton MotorSport, Inc
December 16, 2014On Saturday 11/29/14, [redacted] came to our store interested in a vehicle we had listed for sale. [redacted] test drove the vehicle, expressed interest and then made an offer to purchase the vehicle that was less than 50% of our advertised sale price. Needless to say...
we were unable to accept his offer but quoted him a price the vehicle could be purchased for while he “thought about it”. At that time he mentioned he had a car to trade-in, one which he did not have a clear title to, due to it being held by a bank with a lien. He also stated that he did not have the funds to purchase our vehicle and would require financing. We told him that we did not have financing resources available on a 10 year old vehicle and that we could not meet the trade-in offer he informed us he had received from [redacted]. We suggested a few financing sources that our other customers have used and furnished him with a sample purchase order to discuss with a bank. Simply put, no deposit on the vehicle was made, and no funds exchanged hands. [redacted] was not prepared to purchase the vehicle based on the various logistics outlined above.On Monday 12/1/14, [redacted] called and made another offer (again less than the sale price already given). I declined and thanked him for the offer. He stated again he would think about it and maybe call back later in the week.
On Tuesday 12/2/14, [redacted] called again and spoke with another salesperson and said he now would like to purchase the vehicle and had a “change of heart”. Unfortunately that particular salesperson was unaware we had since taken a down payment on the vehicle and committed the vehicle to another party coming in from out of the area. When my salesperson mentioned [redacted] called and he had told him the vehicle was still available. [redacted] was immediately contacted back and informed that the sales representative had made an honest mistake but unfortunately the vehicle was under deposit and committed. I specifically told him that if the other clients did not buy the vehicle we would contact him back but I would gladly assist him in finding another similar vehicle. Prior to me finishing my sentence, [redacted] hung up the phone. To give him the benefit of the doubt I immediately called back and got his voice mail at which time I reiterated we would happily assist him and if he had any further questions, he was welcome to call me direct and I left 2 phone numbers. He did not return my call.
In summary, we are in the retail auto selling business and our vehicles are advertised in many different venues and we have in some cases multiple customers and interest in the same vehicles. Needless to say, the vehicle was simply sold to another buyer who had seen one of our advertisements, agreed to our price and had no contingencies. Bottom line if [redacted] had agreed to the original sale-price offered to him (on his first visit) committed to purchase and did not have numerous contingencies in place (beyond our control) we would have happily sold him the vehicle on his first visit. However, it is not our responsibility to pay for expenses related to [redacted]’s personal logistics surrounding a car that he never purchased.
Sincerely,Scott L
President Linton MotorSport, Inc.