Lynco Properties

Long story short, I’ve dealt with more issues living in this apartment the past 5 months than I’ve ever had in all of my other apartments COMBINED. Moved in in the middle of January.. the day I moved in, we were supposed to have an insane winter storm. For some reason, they decided to not check my heater before a tenant moved in in the middle of winter? Went 3-4 weeks with my house at 50 degrees a day before they finally offered to let me use a space heater or there’s for a few days. I called about it over and over again over the 3-4 weeks and they ALWAYS had some excuse as to why they couldn’t fix it. Then, a few months down the line, we start having hot days 85+ and how “surprising” to see that my AC doesn’t work either! So clearly, these maintenance guys/ managers don’t check the apartments before their tenants move in-disgusting if u ask me. After putting my initial complaint in, I waited 3 days before calling again because nobody had shown up still. They claimed I “never put a work order in” and said they’d get to it that day. End of the day comes and nobody has fixed my AC or even attempted to. I called the office multiple times throughout the day and they keep telling me “he’s getting to it”. I ended up walking to the maintenance shed myself to see if the managers had even told them (since it’s clear nobody here cares too much) and the maintenance guy literally told me “I’m not going to fix it today because I don’t want too” this was ***, their main maintenance guy. I ended up calling corporate and they got them to fix it the following day, but after they let me know that the managers straight up lied to me because my work order was definitely there on the computer. About 5-6 weeks later, my AC is no longer working AGAIN. I call their emergency line and explain that I know this might not be considered an emergency so if that’s the case, please call me back and let me know when you can come fix it. Obviously I had a little attitude? I’ve gone through hell with this place and it’s only been a few months? After *** ignored my call all night, I call him again at 5 am because my apartment is at 80 degrees I cannot sleep at all!!! He immediately answers with attitude constantly heavy sighing at me, no regard for me at all. Throughout that day, he came and went as he pleased, never once communicating with me what was going on with my AC. About 12 pm he leaves and literally not once every shows back up again although my ac is clearly not working still. I call at 2:30 and shows up to my apartment, puts a filter in it, and says “it’s fixed” while slamming my door on his way out. 5 hours later, my house has not cooled down at all. I call again, YES WITH SOME ATTITUDE (as I’m sure everyone can agree I had every right to throw a little attitude at this point!) and he calls me back and literally ARGUED AND SCREAMS WITH ME, the tenant who pays to live here!!!! He calls me a brat, tells me directly my dogs can get over it “give them some water?”, tells me he DOES NOT have to fix anything because it’s not his job(what? You’re the maintenance guy?), says he doesn’t care how hot I am if he doesn’t wanna fix it that day he does not have too, directly admitted that the apartments didn’t check anything before I moved in and added “boo hoo so what?” while he was at it. I tell him that I’m going to have to call corporate then because this isn’t okay at all that I’ve gone through the ac not working, heater not working, and know the maintenance guy is completely arguing with me over HIS JOB!!!! He concludes with “I’ll talk to my supervisor, won’t be calling you back, and definitely won’t be fixing it today” as he laughs. Corporate calls me a few days later and I tell them that I will let it all go, all I ask is that they let me move out fee free. I think I deserve that much after being completely disrespected from every single staff member that works here. They tell me they will not do that because they feel the maintenance guy had every right to argue with me because I had an attitude!! WHAT?!?!! This apartment let’s their employees talk to you however they want if you shoot an attitude with them!! EVEN WHEN THEYRE COMPLETELY AT FAULT AND THEY KNOW IT!!!! So now, I’m stuck living in this apartment for the next 6 months unless I want to pay over $950 in fees to leave. I’d never recommend this apartment Complex to anyone

we were moving to OK and called this apartment complex we talked to *** and to *** we were told there was a dog park by both ladies before we signed a contract. We moved here back in May and there has been no dog park. We let them know the ONLY reason we moved here was for the dog park. We have been told my *** the office manager just because they said and advertised they have a dog park - they do not have to have this. We got her manager *** involved. *** said go a head and file a complaint if that's what we want to do. I feel like they gave us false advertisement and told us lies to get us to sign contract. I just want out of these apartments at no cost.

we called these apartments before we moved in and asked if they had dog park we were told yes they do. we signed the lease before looking at the grounds..... there is no dog park - they said storm took down about 3 - 4 months ago. we have had 4 enter counters with BIG dogs (one pit bull) now trying to walk our dog since no park. we have been told different things.. first we were told just because they advertise and told us there was a dog park as one of their amenities - they really do not have to provide this. I said this was false advertisement and they said no it is not. Now they told us they are trying to start on a dog park but we are not seeing this. I'm pretty sure you could call a fence company and have this done in 2 days at the most. we talked to another guy who lives in these apartments and his dog was attacked by another loose pit bull. we have escalated and been trying to fight this since we moved in back in mid May. I'm just upset because I asked this question before signing the lease... I told them I was moving here because of the dog park when we talked on the phone - they made it clear there was a dog park - never did they once say it was torn down due to storm.. I feel they lied and knew what they were doing.

I had a 16-month lease agreement with Riverbend apartments, which was terminated on Dec. 1st, 2017. We got a renewal offer from Riverbend Apartments in last July proposing residents a discount if they renew their lease by July 4th. I renewed my lease and got the discount. However, after three months they claimed that my renewal agreement is not valid since I had an original contract until Dec. 1st., and they keep forcing me to return all the discounts back. I emphasize that it was a special renewal offer.