Majestic Metals

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I fail to understand why you won't respond to the credit card company so that this matter can be closed Again you misrepresent facts For the record and for the last time, your refund policy of days is mute since I DID NOT order your coins in the first place (a matter that can be confirmed with your taped conversations, if you have them); I did NOT refuse to return anything, I refused to pay shipping for coins I DID NOT order in the first place I realize you do not have control over the charge back process or the credit card company, however, they are looking for some kind of response from you to close this matter Seems to me the ball is still in your court until you take that action to bring this to closure Please respond to the credit card company by whatever it is they need to close this matter Thank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I want my name removed from any and all of your call lists I do not EVER want to purchase anything from your company since the unauthorized withdrawal of $was taken out of my checking account causing me to be overdrawn and incur overdraft charges I also had to cancel my debit card and go through the tasks of contacting all the places that I used that card to pay for my automatic bill payments and pay to get a replacement card I am still waiting for the refund for the purchase that I did make as well, that I was also not satisfied with as well as the free gift you sent along with that purchase If you need to contact me you have my permission to contact me through this email address for the next days or you may contact me through the U.Smail Sincerely, [redacted]

Failure to flash two skylights and a chimney resulted in damage costing more than the metal roof itself weeks of restoration and we're still in work Majestic metals did not any any barrier strips, flashing and other required materials in the installation They refused to respond to complaints and it cost $to have the installation brought to code Restoration from extensive water damage is at $at the present Under no circumstances use this companies installers It was no problem to get written verification of the faulty installation from a licensed contractor (the one recommended by majestic metals was not licensed) and have the insurance company file a lawsuit on our behalf

We have expressed to the costumer she can return any order for a full refundAt this point she has not returned any orders there for we can not refund anything until the orders are returnedWe have spoke to her several times and offered a discount of $if she wished to keep the orders she madeShe declined the offer so we instructed her to return the ordersIf she returns them she will get a full refund

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The $ $ $ $ They took money from me on a weekly basis and then tried to force some coins on me that I have repeatedly said I did NOT want and did not order It is highly suspicious that they took money on a weekly basis I would never order anything, let alone coins, in this manner Their response is hollow since these dates are scattered and they have a "15" day return policy! This can only be resolved by them returning the above moneys to my credit card In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, Donald Trandum

We apologize for our mistake; we have a customer with a very similar name whom ordered these two packagesThe two orders ($and $2250.00) were not ordered by you and both accounts have suffered from our mistake After you called on and told the sales repthat you did not order these two packages we promptly stop the shipping on them and issued a refund check (check number 2316)The check should be there in a few days In addition to that please send a copy of any fees you paid due to bounced checks and we will reimburse you for that as wellTo go a step further, because we understand your frustration for this mistake we are also sending a package of coins for freeAgain we are very sorry for this mistake and hope after you receive everything stated above you can accept our apology and possibly start a new relationship from therePlease contact me anytime at ###-###-#### Majestic Metals IncPresident Michael Y***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I was called numerous times I received the following calls as documented by our phone records:MAJESTIC METALS [redacted] [redacted] Majestic Metals [redacted] [redacted] **Majestic Metals [redacted] [redacted] I have never purchased from Majestic Metals I am listed in the National Do Not Call registryThis business has violated the law Here is confirmation from the FTC of my "Do Not Call" status: [redacted] *Visit [redacted] to register another number or file a complaint against someone violating the Registry.I am willing to accept an apology and a promise to never call again In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

All orders customer made have been refunded to her cc account that she used to make the orderThey were refunded the same day that they were returned , and she has been added to our do not call listThere is nothing more I can do as all of her requests have been previously addressed

The order for $was refunded yesterday promptly after she called in to cancel the orderShe then called today at 6am and left a threading message that she's going to the Revdex.comI don't belive that the Revdex.com should be used to bully people and if she called at a working hour she would have been able to verify the refund that has already been prossesedIt was explained to her yesterday that it could take up to hours for the banks to transfer the refund and that we realsed the refund yesterdayBeing that the sale and the refund were done in less then a hours time frame I am not sure what more I can do to resolve this as it has been resolved prior to her making this complaintI even made the suggestion to her to call her bank to avoid overdraft fees by telling them the order was canceled