Marmot Lodge

Initial Business Response / [redacted] (1000, 5, 2016/02/04) */ I have looked into this reservation and it looks like the customer has booked online likely by googleing Jasper accommodation or something similarShe clicked on a US company that has blocks of rooms with us that charges in USDIt is called hotel beds, similar to Expedia, Priceline, booking.com etcetc You can let her know she can cancel this reservation and book directly with me (hopefully she did not book a non-refundable reservation) Total cost for the days is $CAD We are 100% Canadian owned Feel free to pass along my details Nadine Nadine M [redacted] Manager - Marmot Lodge Mountain Park Lodges PO Box Jasper, Alberta T0E 1E Phone: 780-852- Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/02/06) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/02/04) */
I have looked into this reservation and it looks like the customer has booked online likely by googleing Jasper accommodation or something similar She clicked on a US company that has blocks of rooms with us that charges in USDIt is called
hotel beds, similar to Expedia, Priceline, booking.com etcetc
You can let her know she can cancel this reservation and book directly with me (hopefully she did not book a non-refundable reservation)
Total cost for the days is $CAD
We are 100% Canadian owned
Feel free to pass along my details
Nadine
Nadine M***
Manager - Marmot Lodge
Mountain Park Lodges
PO Box Jasper, Alberta T0E 1E
Phone: 780-852-
Initial Consumer Rebuttal /* (2000, 7, 2016/02/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 5, 2016/02/04) */
I have looked into this reservation and it looks like the customer has booked online likely by googleing Jasper accommodation or something similar. She clicked on a US company that has blocks of rooms with us that charges in USD. It is called...

hotel beds, similar to Expedia, Priceline, booking.com etc. etc.

You can let her know she can cancel this reservation and book directly with me (hopefully she did not book a non-refundable reservation)
Total cost for the 5 days is $573.26 CAD
We are 100% Canadian owned.

Feel free to pass along my details

Nadine

Nadine M[redacted]
Manager - Marmot Lodge
Mountain Park Lodges
PO Box 1200 Jasper, Alberta T0E 1E0
Phone: 780-852-4471
Initial Consumer Rebuttal /* (2000, 7, 2016/02/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)