Martins General Building Service

To whom it may concern:Thank you for the opportunity to respond to this complaint Please let me know if there are any questions.Caroline S [redacted] Assistant Provost, Student ServicesAmerican Public University System Thank you for the opportunity to respond to this complaintVarious university departments have worked together to prepare information for [redacted] Two representatives will be reaching out to [redacted] today to explain the answers to her questions and to address her issues with her student loans and her experience in the classroomWe believe this will address her concerns.In accordance with the Family Educational Rights and Privacy Act (FERPA), APUS cannot share the details university/student interactions with a third party entity unless the student provides written authorizationAt this time, we do not have a signed release; we encouraged him to share the findings with the Revdex.com.If I may be of further assistance, please contact me at your earliest convenienceThank you for the opportunity to resolve this matter

Thank you for allowing us the opportunity to respond to this concern We have investigated the complaint, and will facilitate our prepared resolution directly with [redacted] to ensure that we can satisfactorily close the matter Representatives of the appropriate department are researching the details of this matter, and will reach out to her directly in order to facilitate an expeditious closure to the issueIn accordance with the Family Educational Rights and Privacy Act (FERPA), APUS cannot share the details university/student interactions with a third party entity unless the student provides written authorization At this time, we do not have a signed release; we encourage the student to share the outcome with the Revdex.com if they so chooseIf I may be of further assistance, please contact me at your earliest convenienceThank you again for the opportunity to resolve this matter Sincerely, Caroline S [redacted] Assistant Provost, Student Services American Public University System Tell us why here

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: From: Revdex.com of Metro Washington DCDate: Wed, Sep 6, at 9:AMSubject: Fwd: Second Email: Follof Compliant: Complaint # [redacted] To: [redacted] < [redacted] @myRevdex.com.org>Sincerely,Revdex.com Customer Service Team---------- Forwarded message ----------From: [redacted] < [redacted] @***.com>Date: Tue, Sep 5, at 7:PMSubject: Second Email: Follof Compliant: Complaint # [redacted] To: [email protected] Revdex.com:I recently received a response by the American Public University in regards to my complaint, and this response is included in this emailThey now claim that IT course is not usable due to it being awarded for another course at APUS ( [redacted] Management Information Systems.)Also, they claim that they have to evaluate my [redacted] (Operations Management) course from [redacted] to see if in fact I can receive credits, and if the [redacted] (Business Economics) at [redacted] University transfers for their Business Economic course required (both APUS and [redacted] are both certified by the Higher Learning Commission) Additionally, APUS claims that the [redacted] course was deactivated because of new certification requirements and new course descriptionsPlease check to see if the statements they claim in their response email is trueThe email is sent by a Henry F [redacted] on 09/01/APUS has never given any notice of any of the transfer restrictions listed in their response The [redacted] being discontinued into another course is bogus because the descriptions of both the [redacted] course and the [redacted] are similar, but they are just worded differentlyAlso, [redacted] is stated on the syllabus to be graduate level, not just a simple basic research course (which, I have taken various research courses at various levels)Thus, the response by APUS does not seem logical and I am unsure if they sent this response to youPlease pay close attention to the last four documents attached, they are new documentsThe others are older they are sent in the original email sent, but still are important such as the syllabi documentsAPUS response document is titled "APU-Transfer Credit, Course Substitutions and MBA Comprehensive Exam [# [redacted] ] - Inbox - [redacted] Mail"Please check the validity of their claimsI still believe I should be exempted from each courseThanks.Regards[redacted] email: [redacted] @***.comComplaint # [redacted] Regards, [redacted]

To whom it may concern,Thank you for the opportunity to respond to this complaintThe Finance Department is working to respond directly to [redacted] regarding her concerns related to her fundingWe believe this outreach will address her concerns and provide the clarity necessary to resolve them.In accordance with the Family Educational Rights and Privacy Act (FERPA), APUS cannot share the details university/student interactions with a third party entity unless the student provides written authorizationAt this time, we do not have a signed release; we will encourage her to share the findings with the Revdex.com.If I may be of further assistance, please contact me at your earliest convenienceThank you for the opportunity to resolve this matter.Sincerely,Caroline S [redacted] Assistant Provost, Student ServicesAmerican Public University System

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:One of three things has happened.AThe United States Parcel Service failed to deliver the requested document which is unlikely given experrience with USPS and volume of corresponsence successfully delivered in a timely manner to the Federal courts.BSomeone in the APUS office failed to deliver it to MrsS [redacted] (Most likely scenario despite the fact it had her name on both the envelope and the letter.)CMrsS [redacted] blatantly lied to the Revdex.com to cover up the institutions blatant negligence and misconductP.SThe unreasonable requests for a terribly extended period of time while egregious human rights abuses continue are getting absurdThe letter has been provided twice once via USPS and once from a permanent email account and static ip addressI am not in an officeI do not have an officeI do not have a homeEverything is broken and falling apartIt would not be, had a US Senator and the President not stolen everything to go get high and been vandalizing everything for the last eight yearsWe are discussing enormous organizations and institutions preying on the most vulnerable and this is just another exampleI have just tried a hundred different ways to change the file format, take a screenshot, print, sign, and reattach the file in the alotted minutes to respond and am afraid it is impossible given the current facilitiesEvery day this goes on I am losing a fortune in capital gains while living in abject poverty and misery struggling to surviveIt's been nearly a decade and the rude, sick, irresponsible child I disciplined is making millions and doing absolutely nothing of value and in fact causing considerable harm to the American peopleI have survived a twenty year reign of terror and been tortured twice, once while seeking political asylum from the ongoing crimes perpetrated by the highest offices of the United States governmentAs I stated previously I have multiple confessions from the Solicitor GeneralI can put another letter in the mail this afternoonHowever, what good will it do if it conveniently never arrives nearly two months later when we all know it should not take more than three days Regards, [redacted]

Thank you for the opportunity to respond to this concernWe have investigated the complaint and will facilitate our prepared resolution directly with [redacted] to ensure that we can satisfactorily close the matter In accordance with the Family Educational Rights and Privacy Act (FERPA), APUS cannot share details regarding university/student interactions with a third party entity unless the student provides written authorizationAt this time, we do not have a signed release; we encourage the student to share the outcome with the Revdex.com if they so choose Thank you, again, for the opportunity to resolve this matter Sincerely, Caroline S [redacted] VP, Student & Alumni Services American Public University System

Good morning, thank you for your email I have received Mr [redacted] ’s response to the complaint, as wellTo date, APUS does not have the proper information release documentation from Mr [redacted] We have shared the document and required steps and he has not followed them If we receive the proper documentation, we will be back in touch with additional details regarding his time at APUSThank you, Caroline Caroline S [redacted] | Vice President, Student Services American Public University SystemAmerican Military University | American Public UniversityBattleview Parkway, Suite 114, Manassas, VA 20109703-396-| cs [redacted] @apus.edu | www.apus.edu

We are attempting to reach [redacted] with a solution that we believe will help him understand the title IV federal requirements that American Public University System (APUS) must followWe hope our proposed solution will resolve his student aid funding issue to his satisfactionWe will continue to reach out to him to share the resolution with him.In accordance with the Family Educational Rights and Privacy Act (FERPA), APUS cannot share the details university/student interactions with a third party entity unless the student provides written authorizationAt this time, we do not have a signed release; we encouraged him to share the findings with the Revdex.com.If I may be of further assistance, please contact me at your earliest convenienceThank you for the opportunity to resolve this matter.Sincerely,Caroline S.Assistant Provost, Student Services

Thank you for the opportunity to respond to this concern againWe are actively working with [redacted] to address his concernsHis is aware that additional research is being conducted and that we will be back in touch with him as we identify solutions In accordance with the Family Educational Rights and Privacy Act (FERPA), APUS cannot share details regarding university/student interactions with a third party entity unless the student provides written authorizationAt this time, we do not have a signed release; we encourage the student to share the outcome with the Revdex.com if they so choose Thank you, again, for the opportunity to resolve this matter Sincerely, Caroline S [redacted] VP, Student & Alumni Services American Public University System

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, But I am still waiting for both the information in your computers on the person who stole my identity and committed a federal crime against me and payment of your bill for participation in the said crime [redacted] ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because: The financial team at APUS has NOT been in contact with me and has yet to respond to the latest email that I have sent them regarding this complaintInstead they have again placed my account with a third party Regards, [redacted] ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
They have not yet contacted me, as promised. Once again, they have failed in their promises to correct this error. I am still awaiting proof of resolution from the university. I have even requested an itemized statement (on two separate occasions) of my account history and bills. On both occasions, they have refused
Regards,
*** ***

To whom it may concern:Thank you for the opportunity to respond to this complaintAmerican Public University System believes that *** ***'s concerns are resolvedA member of our Financial Aid team has been in contact with information related to her complaint.Please let me know if you have any
questions.Sincerely,Caroline S*VP, Student & Alumni ServicesAmerican Public University System

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Thank you for allowing us the opportunity to respond to this concern. We are investigating the complaint, and will facilitate our prepared resolution directly with *** *** to ensure that we can satisfactorily close the matter. In the interim, we will reach out directly to facilitate
an expeditious closure to the matter while we continue our review of the concerns presentedIn accordance with the Family Educational Rights and Privacy Act (FERPA), APUS cannot share the details university/student interactions with a third party entity unless the student provides written authorization. At this time, we do not have a signed release; we encourage the student to share the outcome with the Revdex.com if they so chooseIf I may be of further assistance, please contact me at your earliest convenienceThank you again for the opportunity to resolve this matter. Sincerely, Caroline S*** Vice President, Student Services American Public University System Tell us why here

Thank you for allowing us the opportunity to respond to this concern. We will investigate the complaint, and will facilitate our prepared resolution directly with *** *** to ensure that we can satisfactorily close the matter. Representatives of the appropriate department will
contact *** *** in order to facilitate an expeditious closure to the matterIn accordance with the Family Educational Rights and Privacy Act (FERPA), APUS cannot share the details university/student interactions with a third party entity unless the student provides written authorization. At this time, we do not have a signed release; we encourage the student to share the outcome with the Revdex.com if they so choose once a resolution has been proposedIf I may be of further assistance, please contact me at your earliest convenienceThank you again for the opportunity to resolve this matter. Sincerely, Caroline S*** Vice President, Student Services American Public University System

Thank you for allowing us the opportunity to respond to this concern. We have investigated the complaint, and will facilitate our prepared resolution directly with *** *** to ensure that we can satisfactorily close the matter. Representatives of the appropriate department will contact
*** *** via email in order to facilitate an expeditious closure to the matterIn accordance with the Family Educational Rights and Privacy Act (FERPA), APUS cannot share the details university/student interactions with a third party entity unless the student provides written authorization. At this time, we do not have a signed release; we encourage the student to share the outcome with the Revdex.com if they so choose once a resolution has been proposedIf I may be of further assistance, please contact me at your earliest convenienceThank you again for the opportunity to resolve this matter. Sincerely, Caroline S*** Vice President, Student Services American Public University System

Thank you for allowing us the opportunity to respond to this concern. We will investigate the complaint, and will facilitate our prepared resolution directly with *** *** to ensure that we can satisfactorily close the matter. Representatives of the appropriate department
will contact *** *** in order to facilitate an expeditious closure to the matterIn accordance with the Family Educational Rights and Privacy Act (FERPA), APUS cannot share the details university/student interactions with a third party entity unless the student provides written authorization. At this time, we do not have a signed release; we encourage the student to share the outcome with the Revdex.com if they so choose once a resolution has been proposedIf I may be of further assistance, please contact me at your earliest convenienceThank you again for the opportunity to resolve this matter Sincerely, Caroline S*** Vice President, Student Services American Public University System

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because: I have received NO phone calls or email correspondence from any of you Feel free to email me via *** or ***.***
Regards,
*** ***

Thank you for allowing us the opportunity to respond to this concern. We are investigating the complaint, and will facilitate our prepared resolution directly with *** *** to ensure that we can satisfactorily close the matter. In the interim, we will reach out directly to facilitate
an expeditious closure to the matter while we continue our review of the concerns presentedIn accordance with the Family Educational Rights and Privacy Act (FERPA), APUS cannot share the details university/student interactions with a third party entity unless the student provides written authorization. At this time, we do not have a signed release; we encourage the student to share the outcome with the Revdex.com if they so chooseIf I may be of further assistance, please contact me at your earliest convenienceThank you again for the opportunity to resolve this matter Sincerely, Caroline S*** Vice President, Student Services American Public University System Tell us why here